Address: | 426 Main St N, Woodbury, CT 06798, USA |
Phone: | +1 203-263-5415 |
Rating: | 4.3 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM Closed |
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Ariana Mucci
Decent place, especially if youre a Woodbury native. I brought my car there because a few friends recommended this place, and he fixed my alternator for $283 which was a lot less than the $500 the mechanic here in Seymour wanted to fix my alternator. The prices in general are excellent which is why I have gone back a second time since my cars been making some odd noises (couple of friends think its either the power steering pump or water pump). I REALLY wish I could give this place 5 stars, since so many people like Pete a lot and wax poetic about how amazing the quality of work he does is, but there is a downside and its a bit of an annoying one if youre NOT the type that will hound your mechanic for progress updates. Pete, the mechanic, and his receptionist do not communicate that well. This current time has been a bit annoying because I couldnt make the 1 pm appointment that he set for me, so I called and asked his receptionist if I could instead drop my car off after hours so that I wouldnt be stranded in Woodbury all day and Pete could work on my car at his own leisure. She said sure, no problem, and told me to leave the key in the key drop and leave a note in my car explaining what the problem is and my phone number. I called the next day to ask for a status update and Pete gave me a bit of a hard time for not having my car there at 1, and then asked me all over again what the problem was and what my phone number is. I know hes very busy and his time is valuable, but so is mine and I am the customer and the one paying him after all. I know he doesnt have all day long to call customers back, but a call once every day or even every couple of days for an update would be nice. I wouldnt even make such a big issue out of this except for the fact that I had this same problem the last time. I usually just chalk this up to the fact that Im not a Woodbury native and he doesnt know me that well. Its just a fact that some mechanics warmly welcome new customers and some are fairly indifferent. When it comes to this place, Id say its lukewarm. Overall, I will say this place is good, but as usual, the cheaper price leads to less than satisfactory wait times and communication, so just be aware of this before you take your car there.
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Samantha Gallagher
My friend highly recomended this place, she takes her car here all the time. Now i know why she has to take her car to the shop all the time. They did not listen to me when i told them what i thought was broken and they insisted it was something else. As soon as i left i knew they did not fix the problem. I took it back and it was exactly what i first thought. They fixed the problem finally. Then not even a year later i had to replace my new tires because they messed up my alignment so badly. I asked the new mechanic if anything else could have caused my alignment to be so off and they said that nothing else was wrong. Dont waste your money by going here.
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John Brackett
Pete is a great guy- super honest and always recommends only what needs to be done. When going with new tires, he advised me to go with the budget brand because it met my goals with an older Accord at the time, and is willing to tell me not to go ahead with certain services I inquire about. Straight shooter. Place is BUSY because people love the company and work they do there and word of mouth has spread- book appointments in advance and youll be a happy camper. This is my go-to place, I head there from one town over.
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Peter Robinson
Pete and his team are the best. The most honest garage I have ever used. Needed new exhaust on one of our cars - first garage quoted $1300+ and included a bunch of stuff that didnt need to be done the in end. Pete got it done in 30 min for less than $400 with the majority of cost being being parts. He also stands by his work and does whatever it takes to keep.your car on the road. Ill never us another garage again!
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Matt Asaro
Brought my 08 legacy gt there last week for an oil leak i couldnt find, did a great job keeping me updated on how much it would be and the issue before going and fixing it. i like to work on my own things usually but in cases like this i would recommend this shop to anyone in the area.
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ken sowa
These folks are truly one of the best auto repair shops we have ever done business with! They maintain our BMW to the highest standard and are very reasonable with their pricing. I would highly recommend Pete and his crew!!
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Mike Ortowski
100 % never told come back in 2 weeks !! How do you plan your car to break down in 2 / 3 weeks from now ?? Always has time to help you.
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kathleen giles
P.c. auto is the best automotive garage for so many reasons! Great service. With a personal touch i wouldnt go any where else
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Frank Ortale
Our whole family has been going to Petes for over 20 years. Honest and fair.
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Lisa Bambino
Fixed a slow leak in my tire that another place in Southbury couldnt find.
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Daniel Almeida
Honest, and the best prices in town hands down on car repairs
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john platt
Honest, patient, exemplary skills - always helpful!
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Daniel Almeida
Excellent, knowledgeable service. Very affordable
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Pamela Bishop
Great place honest and great mechanics