The Maids

390 Fairfield Ave, Stamford, CT 06902, USA

Address:	390 Fairfield Ave, Stamford, CT 06902, USA
Phone:	+1 914-762-4406
Site:	maids.com
Rating:	2.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 27

Reviews 6

Jim Metzger

I was called two days before arrival and was asked to move the time to an earlier time because of a scheduling conflict on their end. I said that their new time doesnt really benefit me but she insisted that if I didnt move my time then I was going to have to wait two days until they free up. I needed them the day I scheduled as I wouldnt have access to the property at any other time. I agreed to the new time, as I wasnt able to find someone to come and clean on such short notice. There was a communication error between the maids and their dispatcher which led them to showing up over an hour earlier then the new scheduled time. When I asked if they could come back I was told no, and that if they were going to wait there I was going to be charged for the time they waited. I had them start cleaning while I was still doing the work I needed to do in order to avoid this. Also, when asked not to clean something until I had had the chance to deal with it first, they started to clean it anyway. All that said, they did a fabulous job, were kind efficient and professional if a bit on the high end in price. I would make sure they stick to the appointed at time if scheduling with them, as their work was amazing.

Carlo Keino

Didnt do a proper job (left trash in kitchen, failed to throw out vases of dead flowers, broke a toilet roll holder in drywall leaving a massive hole through forcing it instead of realizing the shaft was spring loaded) and charged 30mins more than what was agreed for the team of 4, ie charged 10 hrs when 8hrs was agreed. Nevermind that they only had to do 3/4 of a clean that normally takes 6 hours. When showed photos of how the kitchen was left and having had it explained to them that I wasnt happy with what they did nor the extra 2 man hours charged they didnt care at all. Will never use again and certainly cannot recommend their services based on my terrible experience with the clean and the even worse post sales service.

Anonymous User

Used the service every 2 weeks for 4 months; every visit there were four new people coming in to my house, and having to relearn all our preferences. They usually put the sheets on our California king bed sideways, and couldnt figure out that we had 2 different sized pillow cases for 2 different sized pillows. For nearly $200 an hour, youd hope the service would offer employees with common sense! After I found a deep scratch on our brand new pottery barn headboard, I called and cancelled.

Francine Even

Best ever. Professional, thorough and honest. I do have my favorite team.

annie hill

Very professional people and thorough cleaning job.

Greatest Ever

Did a great job on my house