Address: | 1194 N Colony Rd, Wallingford, CT 06492, USA |
Phone: | +1 203-949-7420 |
Site: | executiveautobodyct.com |
Rating: | 4.1 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–1PM Closed |
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Shawn Ackerman
Our experience was very good. As far as our salesman Dominic, it was excellent. He was very professional, compassionate and willing to work with us. He is not the usual salesman, and we could tell he really was interested in WHY we were buying the car, and wanted to us get what we wanted. I would have given the whole experience and excellent rating, however there was some miscommunication somewhere during the process and when we arrived to pick up the car they were expecting money down, when we had said several times that we would only be using the trade-in value of our truck and would not be taking cash out of our pocket - it is Christmas time after all. So we were surprised and ended up having to finance the rest of the money into our lease, which was not expected, nor were we happy about it, but my wife really loved the Odyssey we picked and I knew it would keep my family safe. My only advice would be to make sure you are crystal clear when you make your agreement and get everything in writing (as we usually do), but for some reason it was overlooked this time. Be thorough when dealing with the Business/Finance Manager so you avoid any surprises. Overall a very good experience and we love our knew van. My girls love the DVD player and it is beyond comfortable with just about every amenity you could as for. We have always loved Honda and will continue to be a Honda family.
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Angela Scirpo
Regrettably, I had an auto accident, and chose Executive Auto Body to repair my vehicle. My car was in their repair shop for approximately 2 weeks, for damages from a minor accident, and when it was a slow time for them. When it was time to pick up my vehicle, no mention was made of any existing problems. Their cosmetic work was acceptable. However, when I started the vehicle, a message flashed to check the power steering. I brought this to the attention of the service advisor who brought the car into the shop for <5 minutes. He then told me there was no problem, maybe computer related, but not related to the accident. He suggested I bring it to a garage to check out. I did not need that input to decide to return to my dealership a few minutes away. Turns out, the power steering had failed, and needed replacement. I am disappointed in Executive Auto Body for being so blasé about a problem of this magnitude. If I saw the message of trouble when the ignition was turned on, how come whoever drove my car out of the shop didnt see it, and act responsibly, alerting me to a problem? Sloppy, disappointing, customer service.
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Ami Khariton
I came into Executive Auto Body to inquire about minor damage to my rear bumper, my bumper was melting a little due to my exhaust, When I went Dale checked it out and said it would be no problem and they could cut around it, and told me to come in the following morning so I did, A day later I brought it in and it was done within 10 minutes, These people really value customer service, and arent just trying to take your money. I would recommend this place to anyone looking for body work.
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Megan Gerhardt
I bought my first Honda from Jamie at Executive 8yrs ago...I have since purchased 2 more and Ive never been on happy. They value their customers and it shows. Ive never had anything but excellent service on every level. As a young women purchasing a car on her own I had run into deal ships who were a little patronizing. That was NEVER the case at Executive!
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Cindy Fischer
My experience with Dominic at Executive Honda was outstanding. He went above and beyond to see that I was put into the car I wanted with a price I could afford. He called me back when he was supposed to. I never had to chase him. I would definitely recommend to a anyone to go and see Dominic at Executive Honda.
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sharon carofano
I had a wonderful experience with them regarding the repair of my vehicle from the moment they squeezed me in for an estimate, arranging a loaner, working with my insurance , to picking up my car. They said 3 days and my car was ready in 3 days. I highly recommend them. Thumbs up!
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Anonymous User
My son purchased his first car here and they made it possible. From the moment I search for them online until the moment we walked out of the dealer they were awesome, and worked hard for us to be able to take a Honda home. Thank you Steve
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Alan Zelanski
They did not keep to the promised completion date. First it was wed, then thur then fri then sat. For a small job I dont see why it would take four days to paint just a tailgate on our car.
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Bill L
They did an excellent job on our Honda Pilot. You cant even tell there was any prior damage. Not only were the repairs done right, they were done promptly as the car was back when promised.
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Anonymous User
second purchase from Executive, friendly, fair prices, very professional