Ace Auto Body Inc.

Address:	911 Park St, Hartford, CT 06106, USA
Phone:	+1 860-246-1713
Site:	aceautobodyinc.com
Rating:	5
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed

Location

Photos 100

Reviews 5

Ian Pandolfi

Ive been going to Ace Auto Body from my mid teens into my early twenties and then some simply because I was a horrible, some would say reckless driver. Looking back, cant really argue... Every time they did a repair or total reconstruction of whichever wreck I dumped in their lot they were able to bring it back to a stellar, showroom condition. Their lines, seams and panel alignments were nothing short of impressive and their ability to meet expectations have always been exceeded. The customer service they provide is incomparable from taking your car/truck from their own residence to their shop and then back after the job has been completed (extremely convenient for locals without the time to drive into Hartford) to their step-by-step process of updating the customer on his/her vehicle as the repair progresses with picture documentation without request. I now live out of state but my allegiance to Ace Auto Body remains intact. I have always and will always continue to recommend them for any auto body work without hesitation. They have serviced my familys, friends and colleagues needs all they same and for that I am truly grateful. Im always a bit hesitant in referring people in any regard but Ace is one of those places where you can never go wrong and always walk away with a certain sense of self pride after the masterpiece they present you with. They have top of the line tools and equipment and continue to evolve with the times unlike some other businesses who would prefer to take an "old school approach." They are extremely well rounded in the automotive field with providing excellent references to services they cannot provide for (general maintenance, oil change, tires, rentals, etc..) but I have always had a vehicle there for an extended amount of time so they always took that personal step and professional approach in meeting all of my requests from taking it up the street to get an oil change or delivering it across the state for auto detailing (this was well before they had a detailing specialist in-house and if time permitted). Ace Auto Body, what else can I say? They have always, in my eyes been the premier auto body provider of anywhere I have lived all throughout the U.S. and I have brought some banged up rides to some shady places and I have and will always regret not being able to get it into Park Street. The value they provide to the end product in some cases can be more so then requested meaning they are always willing to work with you on any budget and tend to go the extra mile for you at no added cost even if it is a minor loss or "hit" to them. That shows a level of character and professionalism that is frankly unrivaled in their field, in their area and redefines the art and genre in which they occupy. Thank you Ace Auto Body for always giving me piece of mind and maintaining the resale value of everything I brought to you. I am forever grateful for everything you have done and will do for me in the future. You have a customer for life and my appreciation for your work and all you have done can never be repaid. I would go to war for Gary and Kevin tomorrow, all they have to do is ask.

Robyn Letourneau

In my experience its hard to say you trust a company to not only do a great job, but to go above and beyond. Ive had my fair share of fender benders, all of which were made easier and overall painless with the help of Ace auto body. The guys at Ace are not only knowledgable, but also extremely trustworthy, which is hard to come by especially in the car business. Being a female, and having little knowledge of the basic concepts, makes me an easy target for car-educated and manipulative shops to take advantage of my ignorance. However, this has never been my experience with Ace. They are thorough and patient, explaining all the details to my satisfaction. I would recommend Ace (and I have) to anyone who has been in an accident or who needs some body work done. Ive had nothing but excellent results from their services. My first fender bender, I was informed that my vehicle is metallic and therefore would have to be blended in such a way so that as it ages, the paint wouldnt look like patchwork. When I picked my car up, it looked brand new. I couldnt see any trace of the damage/ new vs. old paint. If I were to give the shop a general rating, it would have to be "mind-easing". Every step of this usually stressful and annoying process I was informed. I knew what was needed, I knew how much time it would take, and I knew the expense. It was so very straightforward and informative that it put my mind at ease knowing that my vehicle was in good hands. Car problems are by far the worst, and if anyone is looking for a painless, friendly, and competent shop to take care of bodywork, I ALWAYS recommend Ace Auto body. I truly appreciate Ace Auto body, but hope not to see them for a while, as I dont intend to be in any accidents any time soon... but who does? When it happens though its good to know my car is in good hands.

Marc Saegaert

Ive had a lot of body work done on numerous autos over the past 4 decades and its always an adventure. I friend recently suggested I try out Ace Auto Body, Inc. Gary and Kevin at Ace Auto Body sail to the top of the list. The very top. Their work is impeccable, competitively priced, and theyre direct and honest in their communications. They told me the day the car would be ready and it was ready that morning. This may be a first for me. I scrutinized their work and it was, in a word, flawless. Im disinclined to rate service providers 5 stars; nearly everyone can improve on the services they provide. But when the product I receive is perfect, and the customer service perfect, then it deserves the 5 stars. Gary and Kevin, I appreciate your work. Continued success!

Tammy Carlson

I had recently been in a car accident and needed repair. I had never been in an accident before so I had no idea what to expect or any clue on what the process was. I had called around to several places where no one seemed willing to help me, or I had to play 20 questions. One call to Ace and Kevin had my car picked up in an hour and I knew exactly what to expect. They explained the whole process and took care of everything for me including dealing with the insurance company. Best of all I did not have to call for updates on the progress of my car, they called me and let me know exactly what was going on. I had a great experience with Ace and will definitely recommend them and go back myself! Tammy Carlson

John Hodgkins

Call Ace Auto Body and speak to Kevin. I called him 1 st and within minutes of our accident. He is the best. Calm and knew what to do. We were at "peace" immediately. Everything he told us was right. We knew what to expect... what to do first ...... how to deal with the insurnace adjusters ... how the financial part worked and best of all our vechicle, only 12 months old and Kevins team restored the "wreakage" to showroom condition. Ace is the place for extraordinary customer service. I trust Kevin and his team with the whole process. Their my first call following any auto accident. I strongly recommend Kevin and the Ace Auto Body team to my friends, family and network.