Address: | 451 E Altamonte Dr, Altamonte Springs, FL 32701, USA |
Phone: | +1 407-834-6669 |
Site: | chick-fil-a.com |
Rating: | 4.6 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM Closed |
JO
John Kirchner
By: Errica Jamil and Brian Boyle We had a wonderful experience and it was all thanks to everyone for working together as a team. My son who is 11 and I were in line waiting to order when all of a sudden my son looks at me and says "mom I can not order" I asked why? he replied "Im scared" I said Brian honey, I believe in you and he still felt nervous but then I said Brian you know Carlton on fresh prince of bel air and he said yes. I said picture me doing the dance in this line, so he did and he started to laugh and I was cracking up too. He said ok ill order, I replied "I knew you could, Im proud of you". So we get to the counter and Trey who was working there kindly asked us how could he help us and I saw how busy he was and doing all that he could to keep up with the lunch hour, so I said Hi Trey how are you? He took a deep breath and said im good, thank you and it seemed as if he hadnt stopped all day and it was nice that he finally took a breath. There had to be like 14 people in line and 6 people behind the register and they all were so kind and so polite while taking orders. My son was being helped by a nice guy named Jay and while brian was ordering I was listening to him and he kindly asked, my I please have the 12 piece chicken nuggets and can I please have the meal and Jay replied yes of course and then Jay asked what drink would you like and Brian replied, may I please have a root beer and Jay kindly replied yes of course. I looked over and I said to Brian GREAT JOB honey, I am proud of your manners!!!!! I was very impressed and very happy that he wasnt nervous, he was himself and spoke clear and he was proud after he ordered because he knew he was more then capable of doing so. So when we got out food I told Jay and Trey thank you so much for all of your help and thats when Trey looked at Jay and said "Hey, Jay and Trey at Chick Fil A!!!! WE ALL WERE LAUGHING SO HARD, it was the best little thing and I laughed about it all day and I even included it in my speech at toastmaster that night because it was so funny!!!!!!! we had a blast just in those few minutes we were there and they were still working and being productive. I had to share that story because if we as the consumers just stop and say how is your day going before jumping into saying what you want to order it just makes a world of difference to someone because it shows the caring person that you are and it makes for a great story later. Jay, Trey, Debbie, La Vita were all so wonderful and pleasant to do business with because they were patient, they laughed and smiled and had fun regardless of how busy and stressful it was during lunch time. Thank you for a great experience and memory for my son Brian and I. We will always remember the story "Trey and Jay at Chick Fil A"!!!!!
TI
Tiffany Jackson
I eat Chickfila probably 4 times a week..Ive been to several locations..This was probably one of the worst experiences I had at a Chickfila...Fries and chicken tenders wasnt fresh, not the best customer service, the fruit punch taste like it need to be changed, I told one of the employees about it..Instead of having someone change the fruit punch..She ask me would I like something else to drink...Ill just stick with the University and Forsyth location, theyre the best
PA
Paola Castrillon
Amazing! I work in the mall and often forget to bring lunch and since I cant leave the store I ask for them to deliver to me and they do! Always very nice, and give me more sauce because I cant go get more if I wanted to lol love these guys, they are lunch savers!
CR
Cristiano de Paula
Im from Brazil, today was my second time here and I just loved it. Manager was very kind, I was able to add Bacon on my sandwich and he gave me some extra Chicken Fil A Sauces. Of course the food was delicious.
TH
Thibault Adda
Food is good although it could be a bit warmer. The manager is always great with a positive attitude.
PA
Pam Weber
Chick-fil-A is offers a consistently great experience and food, but this location beats them all!!!
AC
Ace Jagger
Great location. Service is always friendly. Food is delicious
MA
Marc Favreau
Good value for all. Excellent app for frequent customers.
JA
James Rooke
Just what you expect... fresh food and great service.
JE
Jeanelle Henderson
Fresh food and drinks. Fresh Lemonade. ☺☺☺☺
A
Anonymous User
Fast food at its best