Address: | 1012 US-92, Auburndale, FL 33823, USA |
Phone: | +1 863-968-9242 |
Site: | extraspace.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Alex Walzem
I got a great price at Extra Space Storage today. They provided great customer service and the employee was very helpful showing us around the facilities. They are clean, well kept and have surveillance. They have a move in special of $20 dollars if you refer to the online add, have insurance and write a review on Google. If not it is still affordable, you will have to purchase your own lock if you dont post a Google review and your own insurance, which will both run you you around $15 a piece. Monthly rates are competitive and very reasonable as well. Easy to get to if you live near Auburndale or Winter Haven and live close to 92. Much easier than using a U-Haul office and they are well integrated with the online world. Look into Extra Space Storage if you need space in a hurry, they made it very easy for my family!
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Sherry Federico
Clean. Friendly knowledgeable staff. Beware of hidden prices though. Website & outside sign advertise first month free. My unit was $50 per month. I was informed that special was unavailable due to them being over 80% booked but I would get half off. Not sure where that fine print was. I ended up paying $87. There is A administrative fee of $24, $17 for a lock,& and mandatory insurance. (due to Irma I couldnt get insurance anywhere else). I recommend trying to insure your items on your own as the facility charges approximately double what you would pay elsewhere.
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Kelly McDowell
I have nothing but positive to say about my experience in renting a space at Extra Space Storage at 1012 US Hwy 92 West. John was very cordial and polite upon my arrival and was very clear and precise with his explanations to the service in which they provide. I would recommend to anyone in using Extra Space Storage. They are all you would expect...and then some!
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Giuseppe Torregrossa
They have great hours, and easy access to US 92. Rates are reasonable, and they have plenty of options to fit your storage needs. If you have any problems all you need to do is talk to Brian. I had an issue with a mistake in the system. I only had to tell Brian my issue once, and later the same day, Brian calls telling me issue was fixed.
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Rebecca Hodge
I am so grateful for John and his dedication to his customers. I was in desperate need of a storage after my home was flooded out due to Hurricane Irma and he called me back even after I called before business hours to folllow up and see what my needs were. Thank you so much John. You are definitely as asset to the company! God bless
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Tammy Hazel
Great Rates, Clean Units and these guys offer EXCELLENT CUSTOMER SERVICE! While loading our trailer on an extremely hot day, they brought us cold water! They even disposed of our trash for us when we were finished! Thanks Fellas!! They truly take care of their customers. Would use Extra Space Storage again in a heartbeat!
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Joseph Keys
This is the first time I have ever had a storage for myself. My experience with this company and the manager that I spoke with was and is awesome. I like the video security and the spaces are very conveniently space and easy to get to. If I ever need a storage, I will be returning to your company.
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Lizz Krause
I needed a storage unit in a pinch, and Extra Space storage definitely delivered! The rates are reasonable, and the customer service is fantastic! Best of all, its not a ridiculous process filled with paperwork and hidden fees!
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Shaliz Pinckney
Awesome customer service! Loved the convenience of reserving online. Jon was an awesome help and a pleasure to meet. The units are in a good area and amazingly clean. I feel confident with my choice. BTW Jon has awesome hair.
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Ryan Rock
JP and Jonathan were extremely knowledgeable and helpful with assisting me with my storage needs. The facility was neat and appeared to be kept in good order. Very pleased with my experience at this location.
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April Cowl
Jon was a huge help with us moving. He helped us figure out what boxes and such we needed and how to properly pack. Dont know what we would have done without him. Will return again if we need more help.
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Savanna Torrance
Very respectful, amazing customer service! Very clean facilities! And very fast, and easy process to get a unit! I would recommend coming here a thousand times over! Happy storing yall! :)
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Digger Diver
I was looking for a nice reasonable climate controlled storage are when I located this one close to home. The rate is reasonable. Getting the space was easy and the staff super nice.
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rhonda nicholas
New to the area need some storage space quickly. very impressed with the staff , the customer service top notch! everything very well explained and prices were great! very impressed!
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Roger Grint
Will definitely recommend the site to all. Enjoyed the help from John with all my questions and concerns. Very pleased to get someone who knew what they were doing.
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Keith Santacruz
The place was clean and neat, the people were very easy to deal with and the price was right. I couldnt have asked for a better experience.
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Len Small
JP provided great customer service and the facility is nice and clean with great rates. I was pleased. I highly recommend this place.
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Ladi K Mills
JP was AWESOME I enjoyed the professionalism he provided me today I will refer your establishment to any one you guys ROCK yessss
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LaCheron Conway
The guys in the office very helpful and pleasant to deal with during such a difficult time. Storage unit and area very clean.
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Tashara Francis
Great customer service. Just got a unit today and Johnathan was awesome. Facility is clean and well kept. Great rates
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Autumn Lowery
Everyone was kind and helpful and the units were reasonably priced. I I would definitely recommend it to my friends.
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Brian Bknown
Johnathan was a super nice guy made us feel right at home and secure with our things. I highly recommend them!! :-)
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Jake White
Best rates in the area by far. Facility is clean and the employees are extremely courteous and helpful.
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Michelle Strickland
We had a great time picking a unit that was just right. Jonathan was wonderfull and very fast.
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tim or greg webb
Very organized well opperated company! units r very nice and well layed out for easy access
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Olga Hernandez
We just got an unit today...Best customer service.. Efficient,prompt,and good value...
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Alice D
John was very pleasant and helpful. Facility is well kept and rates are reasonable.
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Cheryl March
John was very pleasant and helpful. Facility is very clean and has easy access.
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Renee Wetherington
Very clean facility and amazing service. Super friendly and reasonable prices.
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Suzie Rudd
Units are very clean! Good location. JP was extremely helpful and informative!
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Bennajah Stribling
Great customer service. Johnathan was amazing, he has a very clean facility.
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Guy T
John was friendly and helpful. The facility is clean and convenient!
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Lori Raymond
Jonathan did a great job. He made renting a storage unit easy.
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Randel Marker
Fantastic, easy to work with. The guys are simply awesome!
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Jasmilia Robinson
Great customer service, clean facility, and great rates!
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Sasha Taylor
Very friendly had exactly what I was looking for!
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Lavell Rogers
Nice doing business with extra space storage!!!
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Danielle Porter
Great customer service!! Highly recommend.
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Andrea Stone
Great service nice people awesome units!
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Belinda Cairel
Fast and friendly employees, satisfied
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Sara Albertson
Fantastic! Jon is awesome!
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Stephen Lethers
Super easy and thorough.
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Preston Sargent
Very polite and helpful!
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Andy Sawyer
Manager is very friendly
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nicole grant
Great place n people