CubeSmart Self Storage

13271 Metro Pkwy, Fort Myers, FL 33966, USA

Address:	13271 Metro Pkwy, Fort Myers, FL 33966, USA
Phone:	+1 239-561-0311
Site:	cubesmart.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 47

Reviews 28

Jimmy Ahern

Clean site, although a bait and switch on pricing. Hidden fees disclosed at the time of signing, "one time fee" $24 for setting up the account, and forced insurance requirements. "Caveat Emptor" Renters Beware! I didnt have my homeowners declaration in my back pocket, so I asked if I could provide the declaration and proof of offsite insurance within 24hrs. so I didnt have to pay the $12/mo. insurance. The response from Dan was yes bring the declaration and Ill give you the $12.00 back. I returned to drop off the remaining items I needed to store, when I questioned a different manager, Laura, about bringing the declaration the following day, Laura had a different story about the insurance. Apparently I wont be getting my $12 dollars back for the first month, once they have your money you dont get it back. So typical, Im with CubeSmart now but I dont think Ill stay long. I believe CubeSmarts question is "did We Wow You?" My answer, wow how unscrupulous people are for $12 dollars, not impressed.

Robbie Dobbs

Very friendly staff, took there time with us. Allow u to see unit b4 any obligation & if that was the right fit as well. We only needed small outside unit & drive a large vehicle at times, so they showed us how to get around with no isissue. Made sure we had proper lock which we did. Prices are resanonable & the security gates & hours are great. There not however a 24 hour facility so if your looking for that this isnt the place to rent from. We however like that fact due to late nights are when you find there is a lot of theft. Ive never heard of this place having any break ins only good reviews from others. I would recommend this place to anyone if ask. Thanks guys you were great.

June Wall

We needed a storage unit for a few months looked on the different websites and checked a few out ..when we visited yours we were greeted by crystal .. She was very knowledgable .. Professional ...approachable .. And honest Which is what I look for in a business being a business owner myself .. I would recommend this self storage to friends and family

Mary Robb

Wonderful experience with CubeSmart on Metro Pkwy, Fort Myers FL. The Manager, Crystal was so polite and courteous! She made sure all questions and concerned were answered. Crystal is top notch in customer service and very pleasant! The facility is very clean, climate controlled, well maintained with total security onsite.

barbara garvey

Crystal was amazing. We are moving into a condo in a few weeks but needed to store some good furniture deals before then. She was my best experience of it all. Helpful, pleasant, caring, efficient are just a few words to describe Crystal. If only everything was this easy. On top of this, she had the best prices.

richard g hartman

Great. Both Crystal and Laurie really "know their stuff". This is the THIRD unit that I have rented out of CubeSmart, on Metro in Fort Myers, FL The office personal are very knowledgably, well trained and were very efficient in making changes to my account (credit card changes, etc.). Richard G. Hartman

jessica lanae

This is one of the many reasons I decided to move to Fort Myers. The environment and the people are something you wouldnt find in Miami or Ft. Lauderdale. They made accommodations with me being a college student and they were the sweetest people ever and I highly recommend.

Nancy Cook

Cube Smart on Metro Pkwy was clean and the staff was wonderful. We have a temp controlled unit for our household goods and a drive in unit for our vehicle....we feel our belongings are safe and well taken care of until our next move!

Kim Milicevic

From the first call for information and possible size needed the ladies were very helpful. The day to move in was fast and professional and the size suggested worked perfect. Thank you for making this terrible time manageable !

A Concerned Lee Parent

Moved items to this place from another unit. Not only cheaper, but updated with climate control and much cleaner facilities. Staff was also very polite and helpful, which was not the case with the other storage facility.

Barbara Mannix

The employees were friendly, knowledgeable, and helpful. The site and my unit were clean and easy to find. The security is very good with people on site 24 hours /day at this location, and it is climate controlled.

Jeff True

Everything explained clearly. Locker was very clean and section with storage locker was only accessible by code so you cannot go in buildings where you are not renting a cube. Friendly staff.

Chris Montana

Jessi an Laura in the Metro ft.Myers store are fantastic always very happy an friendly to deal with . I never have a problem with this company, there fair an always there to help

Marie Gaither

Spacious and clean unit, easy access and well protected. Am so glad Cube Smart is close to me as well. Great experience with friendly and capable staff.

Peg Combs

Everything worked out perfectly from reserving the unit to processing the payment details and accessing the unit.. No ugly surprises, thanks to Laura.

Eric Cope

The staff at this location is tremendously helpful and courteous. They truly give you the customer service above and beyond your expectations. Thanks!

Whitney Moore

Great service, nice staff, and very informative. Not to mention the prices are pretty good as well.

Paola Valverde

Great service and price. I shopped around in the area and would say they are the best.

Diane Bihun

Great service, clean unit and climate controlled. Was perfect for my needs.

Sandra Brannon

Fast friendly service. Unit available that I needed and even a month free.

Ron Stewart

Definitely less expensive then other places. Also easy access

Amazing So

Polite, fast, and efficient service. I was in and out.