Tires Plus

7109 FL-52, Bayonet Point, FL 34667, USA

Address:	7109 FL-52, Bayonet Point, FL 34667, USA
Phone:	+1 727-491-5908
Site:	local.tiresplus.com
Rating:	3.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM 9AM–4PM

Location

Photos 25

Reviews 5

ERIKA SANCHEZ

Went in on July 30, 2016 to get Steering and Suspension, Exhaust bank one, tire rotation and alignment to get rid of my engine light. Which cost me over $1700.00 dollars. After waiting over 6 hours I barely got off their drive away when my light came back on. I made a U-turn and went back in and asked why my light was on after they had told me the problem was my O2 sensor in which was just replaced. They suppose had put it on the machine to check and then tell me that I needed to get a Coolant temperature sensor. They said they would call me Monday because there was no one available at the parts place. So I said fine. Came Monday I never received a call so I waited until Wednesday Aug 3 at 9:48 a.m. I called and they said that Drew was off. I made it known that he was suppose to have called me and Shawn, the person whom I spoken with on the phone. He supposedly was suppose to had call Drew to find out about the part. I never received a call back. I called back on August 7, 2016 at 2:07 p.m. and he was off again. According to Shawn he would be back to work on Monday August 8, 2016. So I call at 12:22 p.m. and how about Drew called in sick. I straight up told them why am I getting the run around. I was told I would receive a call last Monday which I never received and now the person is not available. Shawn stated that I should just deal with him and not Drew. Fine. So I go in on August 9, 2016 at approximately around 9 a.m. and they put my SUV on the machine. That when he said I needed a Coolant Temperature Sensor. Shawn said they didnt have the part but it will be in tomorrow and he would call me when it came in. And he wouldnt charge me. I said fine. On August 10, 2016 I received my call and took my SUV in at approximately 11:50 a.m. things were fine until about 4 p.m. my ALB system light came on my bash board. Now I have no breaks. My foot literally goes to the floor. I was on my way to class. I thought maybe it would go away. NO. Not even. After I left class at 8:10 p.m. MY ENGINE LIGHT CAME ON. I dont know what they did to my SUV but I am SO ANGRY WITH THEM. I called the corporate office and put in a complaint. I believe they charged me for things I didnt need done on my SUV. I dont even think they know what they are doing. I dont recommend them at all. I would never go back.

Bill Stevens

They cross threads 3 of my lug nuts. When I went back they said it had been 4 oil changes ago. That I should have had my tires rotated again in that time.That someone else must have done it. I only take my truck there to get services. I wont be anymore. 3 out of 6 lug nuts and studs had to be changed. I only found out when I went to Sams to get new tires. Because Sams was 184.00 cheaper for the same tire they quoted me.I was told that the mechanic(if u can him that) had the weakest impact in the garage. Nice thing to tell a customer. How does he even get tires tourqe correctly. That scares me that they know that his impact is so WEAK. So they offered to pay for for the 18.00$ in parts I would have to pay labor. They put my life in danger by letting me leave with 3 loose and stripped lug nuts. The mechanic should be fired. Im not really sure what I am going to do to do next. I paid another shop 98.00$ to fix my truck and they assured me that this was very DANGEROUS to drive around like this. My back ground is a ASE certified technician, I retired from this field. So I know what is going on. STAY AWAY From these jokers. They are not certified and have no clue what they are doing. If you dont like your safety please go there. They dont care about thier customers..

Terry Reinhart

Had a wobble on one of my wifes rear tires, 2005 Chrysler-Sebring- LX. We bought the car a few months ago and it had the original factory tires still on it from 2005 with 67,000 miles on them. The sales rep, explained the choices I had and after handing me safety glasses, took me out to the floor to show me that one of the tired had a broken belt that was showing through the rubber. I only had the cash for two tires until payday but he suggested I apply for credit through them. I had to file a bankruptcy about 6-7 years ago, so I knew it wasnt going to go through but he told me it was easier than a credit card, so I tried and it went through. I was pleasantly surprised and thankful, so I was able to get my wife all four tires and the wheel alignment. Car drives like a dream now... The tech was awesome, the sales rep was awesome, the whole experience was easy and smooth. I didnt have an appointment but they took me in and in about 10 minutes they were pulling my car in, even though they seemed busy they were very accommodating to everyone. Went out of the way to make sure everyone was comfortable while we waited. Couldnt be happier with the services and hospitality I was given... I would definitely suggest them to any of my friends and family and will...

Kevin Ryan

Went for an oil change told management to use 5w30 high milage blend they used conventional iol instead. Manger tells me that I should get a tune up cos my vehicle was over one hundred thousand miles and I should get a new tire for front passenger side, a power steering leak. They needed to do I dye test to c where it was leaking from. I refused to have it done the tune up was very expensive management told me that the spark plugs alone were 31.99 each I needed 6. Wire kit 137. Good thing I refuse that too said thats what the dealer ship would charge me. I called the dealership they told me the spark plugs were 12.98 each, wire kit 88.00. I dont know where tire plus get the prices on parts. Go in for oil change for 32.99 synthetic blend and never got it. walk out with a 900.00 estimate. For everything else I got home and look at power steering tube pulled it up tighten the clamp and it works fine Im not a mechanic. So I dont bother going there any more. What a rip off.

Joe Greer

Went in for a scheduled oil change and drove out 2 hours later! Heres why. The oil pan plug was stripped and couldnt be used again. Im thinking no problem well replace and Im on my way since there is an Auto Zone literally across the street...not so fast. Forty minutes later I ask what the hold-up is and I am informed that they are waiting for delivery from some other parts store??? I go across the street and buy one myself for $5, bring it back and they tell me now that it is completed. I am charged $10 for the plug! Are you kidding me!!! Wholesale that plug was probably $3 and your charging me $10 and I have to wait an hour!!! The desk attendant says that he gave me a discount of $15 to bring the cost down to $40.53! Terrible customer service, no understanding, no discount for my trouble and they would not use the plug that I purchased for $5! Im glad that I turned down the tire rotation or I may have ended up with some further issues!!!