Compass Self Storage

8915 Cortez Rd W, Bradenton, FL 34210, USA

Address:	8915 Cortez Rd W, Bradenton, FL 34210, USA
Phone:	+1 941-462-2329
Site:	compassselfstorage.com
Rating:	4.1
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 10AM–2PM

Location

Photos 21

Reviews 17

Sherry Foulk

Nice staff, area appears clean. Stored our whole life there for 8 months last yr for $168.75/ month which includes $9.00 we had to agree to purchase in order to store our items here. When we went to remove our goods, there was roach droppings, and other waste at our door entrance. Grey/white type stuff covering all of our leather items (desk chairs, ottomons, jackets, etc). The items were ruined and had to be thrown out. Also, this stuff covered most of our wood items (armoirs, chairs, tables, desks). When the clerk was notified he said good thing we purchased insurance. But of course, the insurance does not cover any mold damage. Great, well we never planned on this happening. Wasted over $60.00 on insurance that was never going to help. Insurance agent never contacted us for follow up. Never again. Would not recommend, insurance useless!!! Here you stand to loose things that can never be replaced!!!! BeWAre!!!

Carolyn Rawlings

I am so pleased that Rich Eldest is back at the Cortez location. I have been lost without him there. Having to deal with Paul Krisher has been nothing more than a nightmare. Very unprofessional and has no customer service ethics what so ever!!! I CAN NOT BELIEVE THAT HE IS THE GENERAL MANAGER THERE. Sits there eating a sandwich while he is helping a customer. I still believe I was overcharged on a Uhaul I rented 2 weeks ago. Not the way I want to be treated at all. I have been a Compass Storage customer since 2014. Every time I am lucky enough to get Rich Eldert on the telephone, he helps me with all of my storage and haul needs and he has a smile on his face while doing his job. Very pleasant. He is a Real asset to Compass Storage on Cortez Road.

sher heide

We rented a unit from April 27 until Nov. 1st last year, on our way to Florida we were called to ask when we would be vacating the unit. We had told them we would be here by Nov. 1st and we would have to pay for a few extra days. Well we actually got here a couple of days early but they still charged us for another month, $92.00 for what amounted to two extra days. We filled out the paperwork to them notifying them of our arrival date, we mailed it 30 days prior to our out date, they refused to give us any refund, they lied to us because they were fully aware of our travel dates and assured us we would not be charged for a whole month. So NO, I wont go back and I have let people know how dissatisfied we were with them. Dishonesty does not get rewarded.

Jeff

AWFUL customer service. The guy at the desk (Mike) was incredibly rude to us. He acted like we were bothering him from the moment we walked in. He had a huge chip on his shoulder, so I told him to f-off, & someone else got our business. Ill make sure everyone I know is going to hear about it! It would be nice if people here actually acted like they wanted peoples business.

john allen

I had an excellent experience. I stopped in to price shop and never left. I was able to get a bunch of supplies and because I rented a uhaul along with the supplies, I got a discount when my daughter moved from her apartment. This place works with you!! Cant say that about any other storage place I have used.

Stephanie Edens

I had to adjust from a smaller to a larger unit, and Mike was great about accommodating my request immediately. He was very helpful, and he has a friendly, and genuine nature. I always feel safe when I am working in my unit; regardless of the time of day.

Rachel Ames

I recently rented a unit from Compass and had a great experience. The manager took a lot of his time with us and was very friendly. The place was very clean and well maintained. I would definitely recommend using this self storage facility.

Larry Lawres

WOW! i met Mike the other day, this man is Mr. Service! i have 2 units now and if i could afford more i would buy another as this man is AWESOME. Nice to see that there are still real caring helpful people out there, Thanks Mike!

Kenneth Hornsby

Great place! Great rates! Convenient affordable and clean. Great place for boat storage. Staff is friendly and very helpful. Always the first place I suggest to people looking for storage.

Ashley Fish

Highly recommended with wonderful, knowledgeable and professional staff. Very clean premises. Just rented a unit and can tell my belongings are in good hands.

Thomas Richard

I rented here for several months and would recommend. Very clean facility and the staff was helpful with finding movers and renting a truck. Thanks guys!

Josephine Rizzetto

Kudos to Mike... Thank you very much with all your help, it was very much appreciated. I would definitely recommend Compass Self Storage again!

Barry Napiecek

Convenient and friendly customer service. Rented a second floor space to put personal possessions during hurricane Irma

Betsy Johnson

Very nice staff. Were able to accommodate our 31food RV with no services for a week.

Alan Witts

Highly Recommended for self storage and boat storage

Chris Van Alstyne

Convenient and clean in the west end of town.

Naussicaa Regis

Quick and efficient