Address: | 1180 Court St, Clearwater, FL 33756, USA |
Phone: | +1 727-461-5727 |
Site: | icecoldair.com |
Rating: | 2.6 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–2PM Closed |
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michelle daley
I had to wait to calm down before I wrote this review: Ice Cold Air was running a brake promotion. Saturday May 21, 2016 I sent my great niece to get her brakes done. I got a call from (blank) and he said that her front brakes were totally wore down and that it wore out both rotors which wore out the tie rod which wore the tire that was ready to blow. In 2011 I had the same experience with another Ice Cold Air so my first thought was NO just put the brakes on. He tried again with the scare tactics. "She needs this done right now, its dangerous" etc etc. I told him just put the brakes on and send her on her way. I called her and told her to go straight to ABC Tires on Park Blvd I have used them for years and have the utmost trust in them to be honest with me. I did not tell ABC Tires anything about what Ice Cold Air had said I just asked them to check the car out which of course they found nothing wrong with the rotors or the tie rod, the tire did have wear on it and they said that I should replace it. I decided to put 2 front tires to make sure the car was safe. Then I told them what Ice Cold Air had said and 2 workers re- checked those specific items, and assured me that there was no problem. Trust me there is no business that would pass up making money if something were wrong. Years ago I used another Ice Cold and I was told "you need a timing belt" it is not safe it has to be replaced etc etc. I said ok because I trusted this person. I had him replace the timing belt and when I picked up the car I asked for the part which looked new. I said to (blank) it looks new, I dont see anything wrong with it. Which (blank ) replied it should be replaced so many yadda yadda miles. He should of said that, instead he made it sound like an emergency that any minute this belt would snap. Years later I gave them another chance and brought a Truck and paid (blank) to get it inspected before I purchased it. This time I was told both pulleys needed to be replaced. I told (blank) that the dealership said if I found anything wrong they would take care of it. I brought it to the dealership told them what (blank) said and they told me that there was nothing wrong with the pulleys. I did not believe them I thought they were trying to get out of the cost. I ended up buying the truck since I had been looking for 3 years. I brought it back to Ice Cold Air and had (blank) do the work. Again when I picked up the truck I asked for the parts and again I saw nothing wrong with them. Again I was told by (blank) that yadda yadda so many miles they should be replaced. That was the last time that I used Ice Cold Air near me that was in 2011. Apparently this is Ice Cold Airs (M.O.). to make the customer think that it is an emergency and that your life is in danger along with everyone elses. I wont lie I do worry when they make it sound like an emergency and that my vehicle is putting mine and everyones safety into jeopardy. I guess they count on that. I wont use them again.
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C Mcbride
READ EVERYTHING, PLEASE... You will not save money here but thats how they get you to come to their shop!! I had all kinds of coupons & savings so I took my Maxima there. These guys did a great job. So, I simultaneously referred my boyfriend, another friend & my mother. My mom said she took her Matrix there for maintenance-type stuff & the next day her a/c didnt work at all. Coincidence? Okay. My buddy took his Mustang there & the engine blew the third or fourth time he drove it afterwards. Coincidence? Okay, maybe because his car had a lot of miles. My boyfriend had the power steering pump replaced on his Titan & just a few days later, had to take it back for the same problem. They took care of it & did a tune-up, too. Now, a few months later its throwing codes for misfires. I decided to take it back to a guy Ive trusted, & pay more for. When he pulled the spark plugs, two werent gapped correctly & were only screwed in BARELY hand-tight, none had anti-seize on them & that was only one side! I thanked him & brought it directly back to Ice Cold Air where I assumed they would be apologetic; willing to correct the situation. NOPE!! I was told how they dont use anti-seize ever, which I found odd. Maybe that is a personal preference thing, but not using this simple compound puts them in the minority. I also heard how he did the work on the truck himself so there was no way anything was wrong. As an upset customer who has spent $800 in the last six months, & referred literally thousands of dollars more work to them since, I did start to vent. He retorted how his life was even harder & more stressful than mine. The big difference between he & I at that moment?? I wasnt on the clock. I wasnt the one who made big mistakes, probably because he was right. His personal life sounds sad & distracting. Maybe he should take some time off instead of fouling up peoples daily transportation!! This place does shoddy work & does not stand behind it. I am pretty sure they are responsible for blowing two engines. Oh!! & corporate barely exists, let alone cares. GO ANYWHERE ELSE BUT HERE!!!
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Larry x
I bought a car 3 weeks ago and brought it over to ice cold air for a routine inspection while the car is still under warranty. i was told it has 2 major oil leaks the oil pan gasket and the valve cover gasket. the bill would be 430.00. i was also told several hoses needed replacing so all together total bill 820.00. i told the guy i dont see 1 drop of oil on the ground . he told me its probably burning off when you are driving. i dont smell any oil burning and the oil pan is bone dry. i checked the oil level the first day i purchased the car and 3 weeks later checked it again and the oil level is still full. wheres my oil going then if i have 2 major oil leaks. the car was fully serviced by the place where i bought it. they told me there where no oil leaks and if there were they would have been fixed. i read another story on here where someone brought in car for oil change told them they had valve cover gasket leak and the person brought there car to another shop and was told there car was fine. it appears this place likes to rip off there customers and i will never go there again !!! professional thieves this place stay away !
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Lauren R
I took my car in for a minor issue it was having shutting off when idle. When I received the estimate, it not only included several things that would need to be done in reference to this issue (throttle body cleaning, spark plugs,etc.) but also included engine mount replacement costs. When I asked why that was the woman at the desk said there was a strong vibration in my car and all my engine mounts were damaged and one (though they didnt specify) was completely cracked. When I told her there was no vibration in the car, she looked at me and said "there is no way you couldnt feel it." For what should have been a low-cost repair, they estimated almost $600! Naturally I got a second opinion from a friend of a friend who owns his own shop. He took the time to drive it, examined the engine mounts and said there was absolutely nothing wrong. He looked at me like I was crazy when I mentioned the vibration. As for the issue I originally had the car examined for, it was nothing but a loose valve. Save your money and go elsewhere!