Address: | 2519 McMullen Booth Rd, Clearwater, FL 33761, USA |
Phone: | +1 727-562-5408 |
Site: | popalock.com |
Rating: | 4.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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LynDiana Clevenger
I was stranded at a marina at closing time having locked my keys in the trunk. The marina called pop a lock and I was told it would be 30 minutes. It was over an hour. With the little bit of phone charge I had left I called the first one on google. It was them. Then I was told that the dispatcher had written my number down wrong and it would be an additional 30 minutes. After telling the dispatcher how I felt she said she would contact the technician. I confirmed the amount and magically the price had just gone up $10.00. I complained and she said, "oh yeah, ok 49.95. The technician arrived and was very helpful popping the lock in no time. He ran my credit card and scratched his head and stated it was "unavailable" so he ran the card again. Then said "oops" then informed me that I had been double charged 99.90. When I arrived back home I looked at my bank account and much to my surprise I was charged 49.95 AND 99.90. When I contacted the company it was like pulling teeth to get to someone to speak to. I suppose a supervisor contacted me back promising me that it would be handled quickly. This has been nine days and I have only seen the one adjustment for 49.95 but they still need to refund me another 49.95. Dont understand how it can be immediate to take my money but over a week to get it back.
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Steve S
Tried to call but the automated system just kept telling me wrong selection. Got to someone by pressing a bunch of buttons but then just kept getting I can hardly hear you. I had full signal and switched to speaker phone. She could hear me enough to understand me but decided to hang up on me anyways. Not going to try calling back through that mess again.
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Oistin Tonk
I stupidly locked my keys in the car, calling insurance company took about 10 minutes and 20-25 for the locksmith to get out to me. The guy took all of about 5 minutes and I was back on my way. All around good, quick service and Ill definitely would recommend and use them again if I ever have a blonde moment again.
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Aaron Darr
Ben made it out here within ten minutes to get my car unlocked. I was impressed with his friendliness and efficiency. I have waited hours waiting for assistance in the past just to get some jerk who acts like i am wasting their time. Thanks pop a lock!
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Michelle Galli
Dylan was absolutely amazing. He was patient and very helpful while i was trying to figure out discrepancies with my insurance company. I was back in my car in seconds. Thank you pop a lock for having such a great employee to represent your company..
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Sheri Hotz
I had a great experience with this co. Ben came out to jump my car and also offered some advice on purchasing a new battery. He also called me prior to arriving within a few minutes to let me know how long before he could get to me.
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destiny cochran
Called my roadside assistance hotline for a flat tire and they sent James from Pop-A-Lock to put on my spare. He arrived sooner than I thought, did the job in a few minutes and was very nice. 10/10 would recommend.
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Steven Hickman
Ben arrived within 10 minutes of placing the call, and had the car open within another 10. Very helpful and professional, and made a potentially scary situation much easier. Excellent service!
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Lanna Paul
I would have called a cab and gone to the dealership and had a key made. I was told they would be here in 30 minutes, the guy came in an hour. Do not waste your time with this sorry company.
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BRITNEY f tt tt ttret MURPHY
Dylan did an awesome job getting my truck unlocked due to me locking my keys in it. Very friendly and gently. Thank you again. Also a great price compared to some other locksmiths we called.
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Timothy McColgan
I was on a first date at the beach, and made the mistake of locking my keys in my car. Within 45 minutes of calling pop-a-lock they had my car unlocked, in time for us to watch the sunset!
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Tracy Dinehart
Called in for assistance dispatch brenda was quick to respond and technician Dylan came right out and got me in my car and on my way great service and I will be using you guys again
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d will
Tech dylan came out faster than expected and got my car started in no time he was fast and efficent and great service also was very handsome young man i will be using service again
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Heather Rehka
Dylan was awesome! They told me someone would be here in 45 min... but instead Dylan was here within 10 min or less. Thanks Dylan, you saved my fishing plans. lol
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TESHA MENARD
Dylan came and helped me out. Came very quickly faster then they estimated. My car is always hard to get into because its double sealed but he got the job done!
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megan dowell
Dylan number 34 came out and helped me get into my 2008 ford Mustang and he was really nice and very gentle with my car. He was a great help. Thank you Dylan
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Gladys Giannazzo
Ben T. got here even before the e.t.a. time..very courtious he turned my inconvenience of needing a jump start into a pleasant experience .. Thanks again..
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katie scering
Ben T saved my life. My key fob locked itself in my 2014 durango. He responded promptly and had my vehicle unlocked in 2 mins. Thank you so much!
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Florence Conte Miller
Ben came out quickly, informed me of everything. Got my door open without breaking anything. Very nice and professional. Thank you so much.
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kyle eaves
The Tech Ben showed in a timely manner and was very helpful and kind. Would definitely recommend if you ever lock your keys in the car.
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Neill Marshall
Ben T from pop a lock was a pleasure to work with. He had the car unlocked without damage in under 5 minutes! Would highly recommend
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Mitchel Owens
Ben showed up under the estimated time. Very friendly and professional. Quick and efficient and of course no scratches.
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Andrew Pupke
Nice friendly company would just be nice if they actually solved the problem so I wasnt stranded with no options.
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Marcela Castro
Excilent service very good tech dylan was nice and friendly guy and got me in my car and on my way great company
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Maria Garcia
John was great! Got here within 30 minutes & got the job done quickly! Very professional. Thanks so much!!
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J- Fer
Dylan was here within the hour and fast and friendly. Tire changed in under 10mins and gone. Thanks!
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Patty Prinski
Ben came out quickly and was so nice about getting my keys out of the locked car. Thank you pop a lock
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Thomas Skiles
I called for service they said it would be about 30 minutes the tech was there in 10min. Great service
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Cassandra Snider
Super fast response time. Technician Dylan was professional and did a great job getting my car opened!
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Jamie Costello
Ben was fast and efficient. He staying in complete contact with me throughout the waiting process
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Jenny Garthe
Dylan was super friendly & earlier than promised! Car unlocked in 2 min & back on my way ☺
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Chris Kimball
Ben did an excellent service getting into my house will use this place all the time.
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Eric Bohner
Ben arrived very quickly. Got my car opened also quickly. Was polite and helpful.
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Hildee Robinson
Ben came out quickly & knew a lot about hybrids. He jumped my car in 5 minutes.
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Carol Lawlor
Ben gave me fast service. He was very informative of how to maintain my spare.
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James Brooke
Awesome! Thanks Ben! Got here in 15 minutes and opened my car in less than 5!