The Tire Choice & Total Car Care
| Address: | 1509 Lyons Rd, Coconut Creek, FL 33063, USA |
| Phone: | +1 954-975-0888 |
| Site: | thetirechoice.com |
| Rating: | 2.5 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM Closed |
Location
Photos 1
Reviews 10
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Johnny Bionic
manager Michael was very unnecessarily rude to a number of his customers the first time I met him, he then proceeded to be rude and have a attitude as he took my info. The next day he continued to be unprofessional and once again rude when I asked a simple question over the phone. However I didnt feed into any of his negativity! I took my hard earned money and ran! The other employees and staff were nice and behaved professionally. Unfortunately I wouldnt trust their manager with a pet rock let alone my vehicle. He charged me $90 to tell me what I already knew, and wanted to charge me $751 to change my fuel pump (the pump it self he admitted to costing $75) apond research should cost at most $200 for my car. Regardless of the fee I might have gotten it serviced there if it wasnt for the horrible customers service I received (so much so I had my car towed there and the next day towed back out) *update* so my mechanic I took it too afterwards tells me they unhooked everything so he had to rewire my whole system to get the car to run again lucky hes a friend of the family and didnt charge but I paid him $500 anyway because he earned it, and wasnt rude! Funny that even the tow truck guy tried to warn me about this place. Smh. FYI I didnt "guess" it was my fuel pump, i had it looked at before towing it there for a second opinion. but thanks for addressing that here and not the fact my car was towed there with all of its computer sensors in tact, and towed out the next day after being simply "looked at" at your shop completely rewired and non functioning. The moral of the story is do your self a favor, and dont leave your vehicle here! My car works now! but only after paying someone else to repair the damage that was done here simply from their "diagnostic fee" service to LOOK AT MY CAR!?! Do your research, ask a friend, but dont go to this place simply because it was next door like i did. lesson learned.
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Daniel Diaz
I bought a set off Goodyear Integrity tires there a few years back. I had a flat a few days ago and noticed the tires were balding when I switch the spare. I explained to the sales person that the tire had a nail and looked like it was worn down. Keep in mind I purchase the road hazard insurance from them and was only 20,000 into my 50,000 warranty on the tires. The sales man didnt even look at the tire and said sorry I cant fix it " you need a new tire" when we went outside he told me that the tires were " under inflated and I needed and alignment. So much for honoring a warranty and the useless road hazard insurance. He walked me over to a set of Kelly Charger GT tires at $107.99 each. After all the was said and done I get an estimate of $803.09. Later that day the sales man called and wanted to know if I was going to buy the tires because the quote was good for today only. These guys prey on the elderly at Wynmoor. Try to get the $19.99 oil change. They charge an extra 15 for labor, disposal and supplies. They should be investigated.
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Anonymous User
do not go to this place. when i went in to get my car for a change oil, the guy offered me to the air conditioning filter to be change for, i told him no just a change oil. so he went ahead and did the oil change an hour and half later guy calls me and tells me he went ahead and got the filter change because it needs to be change. i said no i dont want it there, he repeatedly insist that it need to be change that the air im breathing can be very dangerous, i repeatedly said no and he still insist i told him to put the old one back otherwise i wont pay for the service so he did. The main point is if the customer said no they shouldnt go ahead and do what they want to get more money from the customer! the place suck!
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Helmut Kohl
Stay away, Matt will push you into unnecessary repairs. You will come for the oil change and $1000 later you leave with something he pushes you on doing that was not even broken. Does not seem honest place. Always another repair has to be done before he can fix what you came for. And later you have to come back to fix that 2nd time anyway. And another repair all of the sudden must be done again...Always charge extra fees on top of already expensive repairs. You will have to come back multiple time to correct bad repair they performed. You will find better options out there and you wont have to spend a bundle like here. Be warned.
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Anonymous User
Never use this place! My wife decided to take our 09 Altima (one of the most popular cars on the road, something that should be easy to fix.) to have the brakes done here. Though I told her not to she insisted. Upon receiving the car back and a $500 bill for front/back brakes and rotors my brakes squealing worse than when I brought them in. About a week later the front end of my car started to rattle, and now 3 weeks later my brake light comes on!!!!!!!!!!!!!!!! Needless to say Ive learned 2 lesson from this experience, lucky for my wife shes good looking.
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Barbara Gobbi
I took my car here for a simple oil change and they inspected the entire car and found a major problem (broken axel). They told me to take it back to the dealership because it was covered under warranty. Thank goodness they were so thorough and professional. Anyone else might have tried to rip me off or would have overlooked this, but these mechanics were true professionals! Ill never go anywhere else again!
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Jesus is KING
This is my third time coming to this store, so far I have never had any problem with any of the staff member stating josh , "the African guy", Mathew all of them had been very nice and helpful, I remember looking at the review and thinking I dont want to take my car there because of the comment, however the distance is convenient so I decided to give it a short until now I have not been disappointed .
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Anonymous User
I should have read the previous reviews before I went to this place. I went in for a simple brake job and they came back with me needing a master cylinder. Needless to say I refused to get it fixed so they went in the back and then came back out saying the master cylinder is now miraculously working. Everyone that came in while I was there was quoted hundreds more than what they came in for.
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Anonymous User
First of all I do not recommend this location to anyone. Please. You have been warned. They think everyone who walks in the door is a sucker born yesterday. Go in for an oil change on a brand new car and they bill you $300-$400!!! Everything from new tires to windshield wipers. The car was BRAND NEW 3 months off the lot with less than 5K miles. Took my car and left. Never again.
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Anonymous User
Stay away from here. I went in to have the heater on my car fixed. I was charged $300 for the replacement of a part + labor, and the heater wasnt fixed! I was told that the part they replaced needed to be replaced, and yet another part was needed to complete the job, i.e. to fix the heater. I took the car to the dealership and had them look it over.