Address: | 8337 NW 12th St, Doral, FL 33126, USA |
Phone: | +1 305-594-1246 |
Site: | vida-spa.com |
Rating: | 3.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed |
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Jenny Misc
VERY UNSATISFIED CUSTOMER REQUESTING REFUND I purchased a $139.00 Groupon for laser hair removal, at Vida Spa. I had my second visit scheduled for February. Unfortunately, I had to reschedule due to car issues. When I explained this to the receptionist she stated that they did not have an opening until April. Laser hair removal has to be done on a monthly basis, if not, it will not work properly. The receptionist still insisted that I come in April. I asked for a manager and she said he was not there but will be there tomorrow. I ended the call and said I would call tomorrow. I called the next day and spoke to Frank "the manager". I explained my situation to Frank. Frank said we are booked until April. I asked for him to please give me an appointment sooner. He said "What do you want me to do?" I said, that is the sort of treatment you give to clients? He said what do you want me to say? "Thank god we are busy! IT IS WHAT IT IS" If I would have known, that if I ever had to reschedule an appointment with them, I wouldnt get one till 2 months later I would have never bought the Groupon in the first place. That is just ridiculous! I requested a refund because the treatment "the manager" gave me made me never want to step foot in that place again! When you go to any Spa, you are the client. The Spa is there to work with you, not treat you like your treatments do not matter because they are busy. the customer service provided by them is horrid! Frank gives "managers" bad names.
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Body Chemistry Associates, Inc
We at Body Chemistry Associates, Inc have been referring clients to Vida Spa for many years. All of our clients have been completely satisfied with the quality of care given to them by Vida Spa. They offer IV Nutrient Therapies, Chelation, Hyperbaric Oxygen treatment and many cosmetic procedure including laser hair removal. We will continue to refer clients to them as we are very pleased with all the services they offer and their professionalism.
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Alejandra Torres
I really like Vida Spa. I went there for a laser hair removal treatment, I have been going for the last four months and I have seen the results since the first visit. The staff is very friendly and answer all my questions and concerns. I also called late once and they helped me to move my appointment for a later time. A friend of mine recommended me this place and she also has good results with a Plasma facial.
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ELba Torres
I went to this place for ilipo, I am skinny but with a little belly, so I was hoping to loose a couple inches. The first day they took my measures and made I file. After the last seccion they couldnt even find my file to show me the improvement. I cant see any diference at all from the first session. Total dissapointment!
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Anonymous User
Vida spa is wonderful, the spa is very friendly , caring and very good at what they do. Im currently doing the vela shape and I have really seen results. I love that they offer so many different services too, facials and laser , nails, waxing, etc . Rated excelletnt and great service.
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To Be The Best Requires The Most
The staff is very judgemental. I do not feel comfortable when I go there, but they are closer to me than reviv in Miami beach. I feel like They may be a bit racist. The staff at reviv is very nice and professional. I may have to find somewhere else perhaps vita squad.
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Stephanie Gil
The staff at Vida Spa are very caring and professional. Not only do they offer cosmetic procedures but they also provide IV Vitamin Therapies. What more can you ask for!
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Sophie Rodriguez
Great facials, excellent results with Laser hair removal and an awesome staff!
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Jessica Mendez
Over priced and horrible customer service. I do not recommend it
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Jose Alberto
Best facial I ever gotten