Address: | 5878 Enterprise Pkwy, Fort Myers, FL 33905, USA |
Phone: | +1 239-494-4694 |
Site: | twomenandatruck.com |
Rating: | 4.4 |
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benjamin glenn
Where do I begin? Im a firefighter who recently had knee surgery and was unable to move boxes let alone walk up stairs. I hesitantly called two and a half men as I am a person who has never used a moving company before. I told them I live in a 3 story townhouse but all of the items were packed and waiting in the two car garage(full top to bottom) exceptfor a bedroom set and sectional couch. The lady told me it wasnt a problem, quoted me $700 and scheduled it for Feb. 5th. 3 guys showed up and immediately said "its just one garage not both right?" I explained that I told the lady how much stuff I had and she said it wasnt a problem. He proceeded to say they were told I only had 50 boxes and a couch. He poked around my stuff and they told me that if I wasnt in a box he wouldnt move it because it would move around in his truck and he didnt want to get it dirty or spend any extra time. My girlfriend led them upstairs where they saw the couch which I had explained in the quote had to be moved over the balcony since it was too big for the stairs. "Oh, we dont do that. Sorry". My girlfriend explained how I just had knee surgery and had to be out in a few days. He said he would talk to him crew and see if they would make an exception and move "unbox ed items" etc.....he came back and said, "Nope, we arent going to do it. The lady will call you with your deposit",turned around, got in his truck and drove away. SERIOUSLY? What kind of company doesnt move things? Who is that lazy? Who shows up to a job and leaves the customer in a huge predicament? How are they in busy? I am disgusted beyond words on how they treated me and would NEVER recommend doing any kind of business with them. Oh and Im case you were wondering about the phone call I was supposed to receive, it was an email ten minutes after they left stating I had been refunded. No phone call, no discussion.....absolutely ridiculous. Affordable transfer company,Inc saved the day. They showed up ready to work, no questions asked. Not only they fast, respectful and extremely professional, they were cheaper too.
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Baldassano Benjamin
I fired them before any money changed hands. They kept changing the terms of our original agreement regarding deposit amount and due date of deposit. Asked to speak to a manager, and after many, many phone calls went unreturned, I made other arrangements and saved myself over $300. I was spoken to in a very rude manner, which of course, I gave right back to them. It turns out the rude person that I spoke with on the phone....was the owner the whole time! Two Men and a Truck are a franchise. Even the corporate office for Two Men and a Truck could not reach them by phone when I called them. Judging by my own experience and several reviews here, I think there is a communication problem within their own corporation.One person gives you one price and the other gives you another, along with attitude. I would recommend using another moving company.
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Garret Albritton
The Two Men and a Truck team were exceptional in the service they provided. All of them were very friendly, and made sure to be extra careful with all our belongings. The amount of boxes, and larger furniture pieces we own provided an extra challenge for them, but they were masterful in how they were able to fit everything into the truck and damage nothing in the process. The offload was quick, efficient, and done just as the rain started to hit. The whole experience came in at the projected time and cost. Once again TMT did an incredible job, which is why I continue to be a loyal customer. When the time comes that I or anyone in my family need to move again, well certainly do so with Two Men and a Truck. Your guys deserve a huge job well done. They were the best!
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Chrissy D
what i loved about this company is that as soon as i put in for a quote in less than 30 mins i was contacted and given a price, they were readily available for me, especially for the time i needed, and i needed them for the next day! the staff was so well mannered! the movers, as soon as they reached they shook our hands and introduced themselves, they asked to show what needed to be moved, within a second they literally went to work! and boy did they work.. they were fast and very cautious with our belongings! i will definitely be using this company again and again and again for my moving needs! seriously, and if i could get the same two man crew again id love it also! this company rocks!
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Ronald Rooker
I recently hired Two Men and a Truck to move my wife and I here in Fort Myers. Right from the beginning they were true professionals, from our salesman estimating our move cost, to the confirmation of packing our belongings, confirmation of our move, packing of our belongings, and our move it went smoothly. Our crew of 6 men were the nicest, most professional gentlemen I have ever met, and they new what they were doing. The most important part was they provided me with a copy of their Workers Compensation and Liability Insurance before they started our move. I you are looking to hire movers look no further than Two Men and a Truck. TRUE PROFESSIONALS!
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Tammie Landers
Out three movers, did such an amazing job. They were courteous, careful with our furniture, great attitude, very helpful when we reached our new place, exceptional in the service they provided! The amount of boxes, and larger furniture pieces I own provided an extra challenge for them, but they were masterful in how they were able to fit everything into the truck and damage nothing in the process. I have nothing but good things to say about our whole moving experience. Would definitely use your service again and would recommend your services to others. Thank you to Two Men and a Truck team were exceptional in the service you provided.
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Spock
The ridiculous phone call alone was enough to make me hang up. The woman was totally clueless, when I mentioned there was a large couch that may be awkward her immediate response was we dont want to get involved with that. Isnt that what you pay movers for? To move things are too difficult to do yourself and pay them for the service? Finally she was confused as to where I was moving items to, she thought I was moving them down one floor to the outside! Did she think I was going to leave them on the curb or something? She didnt even understand I was moving from one location to another.
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Jeffrey Smith
This was my third time in the last decade of being moved by Two Men and a Truck... it was by far the best move and the farthest they moved me. The two young men which showed up on time were a joy to work with the whole day! I had to talk them into stopping to eat a pizza I got them at lunchtime that day. They worked in the rain bringing items into my new place in the dark and were polite the whole day. I could not imagine moving again without your firm. Great service from start to finish from the whole team at the Ft. Myers, Florida office!
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Shelley Cahill
The 2 Jeremys and 1 Bobby (the Naples team) were wonderful - they were professional, courteous, careful and went over and above to get our furniture into our new home! They worked efficiently together and we were very happy at how they maintained a great attitude, even when faced with the challenge of moving a sofabed through a door that was too small - after manipulating it a few different ways, they found the way to get it through the doorway!! We are happy to recommend 2 Men & a Truck to anyone looking to hire the best in moving companies!