Address: | 256 S 20th Ave, Hollywood, FL 33020, USA |
Phone: | +1 954-963-1259 |
Site: | dhodgesroofinginc.com |
Rating: | 3.9 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM |
A
Anonymous User
We hired D. Hodges for the listed below: 1. To permanently fix two leaks (that at the time of service were not leaking because we (the homeowners) had already patched the leaks). a. Tie-in leak b. Fireplace leak 2. To one (1) replace missing tile in front of house. A representative from your company, Joel, stopped by and assessed the areas for repair. He told us that in order to permanently fix the leak near the fireplace we would need to add a cricket. As we did not know what a cricket was, he explained that it was a metal material, somewhat shaped like a triangle, that would be placed on the roof at the east side of fireplace. He explained that there would be flashings also added at the perimeters of the fireplace (at the sides where the roof meets the fireplace). The addition of this cricket would then ensure that water would not pool at the junction of the roof and the fireplace and instead would be directed off the roof. He then looked at the area where we had the tie in leak. He explained that some tiles will have to be replaced so that he can get to the real source of the leak. He also said that although out patch had stopped the leak, that the materials we used would eventually degrade and that we needed to have it properly repaired. For the missing tile, he explained that although the tiles we have in our home are no longer fabricated. He would look for a tile that resembles what we have and that he would cut it to size. He even mentioned possibly replacing the roof cap from the front to that of the house with one in the back of the house, so that the repair would not be obvious. He said that D. Hodges could easily provide what recommended and suggest and quoted us $1300 to do so. We signed the contract and gave him a $500 deposit. Unfortunately, the service/ repairs provided do not even closely resemble what was promised. For the cricket repair, D. Hodges provided - exposed tar (which degrades quickly in exposure to directly sunlight) - sum lump made of roofing paper… (and not the metal cricket we expected) - and created an even greater pooling the roof and fireplace as D. Hodges removed two (2) row of tiles (approximately 14 tiles ripped out) - and then D. Hodges used mud to patch tiles left exposed by removal of tiles, and it did not set properly For tie-in repair, D Hodges provided - Tiles not under each other but next to each other - Mud/ Cement not properly set, replacement tiles not properly sealed - Row of tiles removed, but not replaced - Tiles not unequal length/ width For the replacement of the front tile, D. Hodges provided - a replacement tile that is too wide; partially covers the vent base - the tile was too long, although we were assured it would be cut to size - Mud/ Cement not properly set, replacement tile not properly sealed We called the office the next day and spoke to BJ Hodges. He assured us that he would stop by to examine the work. He showed up a few days later. Agreed that the service provided was not what was promised and assured us that D. Hodges will correct what had been done. A few days later, D. Hodges sent 3 men to our home. They added metal flashing to the side of the fireplace and never returned. Since then, we have tried to get them to come back to finish the work and have been promised that they would come, that they would call back, and never did. At one point I spoke with the manager (Diane Hodges), who was “unaware” of the issues we were having and did not care to hear any of my complaints. She said “if you roof ain’t leaking, why are rattling on.” I tried to explain to her that it was not leaking prior to the service she provided. She did not want to hear anything, she said BJ was out of the office and hung up the phone. It has been one (1) month since we signed the contract, and what they promised would be completed in 2 days is still not completed. Horrible service!
KA
Kaila Voelker
There is no other roof repair company which provide such a quality service on affordable prices like yours! I saw few negative comments but the good are more and I decide to trust you and this was the reason for my call. You did a wonderful job and really exceed my expectations! I definitely will recommend you here and to my friends! You deserve that! Thanks!
CA
Carrie Hartman
What can I say about this roofer.. No I cant say enough about him! The crew of D Hodges Roofing Contractor Hollywood replaced our roof only for 3 days! They work so quickly and with big care to details! They used only quality products for the roof and clean everywhere after they finished! Very professional roofers! Thank you for the great job guys!
CH
Chun Lutz
I am really happy from this roof repair company! The work was finished faster than expected and the results are great. The roofer worked with us on our budget and he handled very well with everything. I would totally recommend these guys to anyone who asks! Thanks a lot!
MO
Monica Schmitt
One name for great roofing contractor - D Hodges Roofing! They came next day after my call and rapidly located the problem, fixed it for one hour and the clean after them.. Really nice and professional roofers! Thank you so much for the great job!
HE
Henry Carlson
I recently had a complete new roof put on by D Hodges Roofing Inc Hollywood. I love it and Ive gotten lots of complements.The workers are the best.Professional all the way.If you need roofing done, I recommend D Hodges Roofing Inc Hollywood!
JE
Jeniffer Green
Hey guys, I want to thank you! The results after roof repair are great - there is no leaks and wet floor and furniture! Now Im not scare from the rain thanks to your great roofer which you send me! Well done!
EN
Enrique Shea
Thank you so much for excellent roof repair! You provided the best service I have experienced in 10 years of living in Hollywood FL. I will highly recommend your roofing services to everyone!
TH
Thomas Gilbert
Diane is really great roofer. He did an awesome roof repair for me! Works very fast and after the whole work he cleaned everything! If you need roof repair this is the right roofer for you!
GE
Gene Koch
Very unprofessional. I wouldnt recommend this company.