Address: | 13480 Beach Blvd, Jacksonville, FL 32224, USA |
Phone: | +1 904-288-9744 |
Site: | zipscarwash.com |
Rating: | 3.5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM |
CH
Christopher Robards
Would give zero stars if I could...Bought a wash a day membership about a month ago. Everything seemed ok, I was happy with the results and the ability to get a wash whenever I wanted. Then, two days ago I went through and experienced a rougher than usual ride through. It seemed odd but all seemed ok when I was done. That is until I tried to pull away. A rubber flapping sound was coming from one of my tires. I immediately stopped to inspect but could not find anything. As I pulled away into beach boulevard, more flapping. I thought something was caught in the tread. After half a block the sound went away and I thought everything was ok....until I got home and flat tire light came on dash. After localizing a hissing air sound to the inside of the front tire, I put my hand along the inside side wall and found the problem. The inside wall of my front left tire was in shreds. The conveyor belt had completely ripped it apart. Now for the hilarious/frustrating part. After an email along with pictures of the damage to the company, I received an email response saying that in no way was it possible that the car wash could have done this to my car because cars before me and after me didnt have a similar result and that my rear tire also would have had damage. I tried to use logic and common sense explaining how the damage had to be from the car wash. My car was fine before....I went in wash...conveyor belt ride was rougher than usual...I come out with immediate tire problem. And the tire damage is in the inside side wall!!! Company says nope...No way, impossible, did not happen in our car wash. Im tired of wasting anymore time on this, but rest assured the damage was from the car wash and any business that doesnt own up to its faults, and try to correct the situation with the customer is a terrible one. I will never use this car wash again, and would suggest anyone else avoid it as well
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Patrick Germann
Not very impressive. First, you have to clean the front off of your car. I can get a $4 wash other places and the employees take care of that before you enter the wash. Second, I know that many of the carwashes have issues completely cleaning the wheels, but this car wash was by far the worst I have been to in that regard. When I got home, I had to completely re-wash the wheels, which defeats the purpose. I paid for the $10 wash, which is one of the higher-tiered washes. I can understand if I paid for the cheapest wash. Third, the vacuums were a joke. First, they ration the amount of vacuum use which seems a little ridiculous considering all other washes I have been to dont restrict use. The vacuum I had had hardly any suction. I would have better luck just sweeping with my hand then use their vaccum. The overall cleaning of the paint was fine, which is why I am giving 2 stars, but for boasting that you provide the best technology and cleanliness on your website, I expected a lot more than what I paid for. (There may be a reason they offer 5 $15 washes for $30 in their "club". That should say something about the quality of the washes) I will not be returning anytime soon.
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Brent Morente
Its a drive-through car wash. Hopefully the new owners are better than the old ones. I had a $30 a month membership at this location for over a year and when I got a new car they wouldnt even give me a new rf id tag ($5) charge. I cancelled my membership because without that tag i couldnt access the car wash, they still charged me another month of service ($30) even though I couldnt use the wash! Terrible experience, dont buy a membership, they dont care about their customers. The wash itself is pretty good, so I have been back twice in the year since that experience, but just payed for the wash. Apparently there is a new owner now and the prices are lower, but I wont get suckered back into a membership, make sure you dont either! One employee did try to take care of me and give me a new rf id tag and the owner made them Bill me the $5.
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michael klauss
I was guided on to the conveyer by one of their employees only to find our car was too low and broke my cars lower grille/bumper cover. An employee came over and apologized starting the woman guiding me on should have seen the car was too low. He said it was her fault and got me a damage claim form. The manager then came out and said there wasnt anything that he could do about it because there was a sign that said no cars under 5" (which I didnt see). When I tried to explain that the other employee told me that it was the guiders fault he cut me off and repeted it was our fault and he wouldnt help. The employee was kind and understanding, but the manager was rude and unhelpful. I will not return and warn others with a small lower car that your car will be damaged.
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Matthew Urquhart
I took my black Honda Accord here last week. It was an extremely nice wash. I got the $16 wash and it comes with a free vacuum service. Very good bang for your buck here. Id highly recommend this for anyone looking for a nice car wash in the Jacksonville area. Employees also really nice as well and they offer a free car mat cleaner. Detailing is also available for an additional fee. This is basically the only extremely nice car wash in the Jacksonville Beach area. This is the only car wash I go to now and have loved it each and every time. The only advice I have for you is when the employee asks you if you want the dry and shine at the end say no. It sometimes will smudge your windshield and its just annoying considering it doesnt even do much anyway.
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Joel Geran
To start, I have been a member since this location opened and never noticed a problem. I have the unlimited wash membership which is supposed to include everything, including hot wax and rainx complete which is supposed to eliminate water spot. It doesnt. After noticing water or cleaner spots, possibly wax, I showed both attendants how badly my dark grey car looked. I had just been through the wash and the lower half of my car w had spots everywhere that would not come off. The attendant said they dont use any wax...Yet its a part of my membership? So what else am I not getting? Obviously the rainx is faulty because it doesnt work. Seriously considering cancelling my membership.
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Anonymous User
I have enjoyed three car washes at Carbux Beach Blvd since it opened a few weeks ago. Love it, Love it, Love it! My car has never been so buff! It is so easy and affordable. Plus, I don’t have to get out and wait. I can drive right through the very gentle but very thorough wash line, do a quick vacuum and off I go. Carbux provides a much better wash than the typical drive through. Finally – a pollen free car and with their affordable monthly car wash program, I can keep it that way! Sophia Lucey, UNF
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mark martin
Terrible. My wife and I have gotten 3 car washes in a row, 6 total and cars have literally came out dirtier than before they entered. Purple, blue soap spots. Never, ever rinses soap off all the way. The machine starts blowing the car off before the rinse is even complete. Sorry I left car spa. Ahhh, just started raining, maybe itll get clean after all. Also, the "tire shine" is motor oil. Slung all over the vehicle. Literally consistency and look of used motor oil. All over!!!!!