Address: | 285 Fortenberry Rd, Merritt Island, FL 32952, USA |
Phone: | +1 321-453-3550 |
Site: | hayesmeats.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
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John Stephenson
What I dont like is deceitful people! I went in to get a couple steaks for a nice dinner tonight while in Florida and was surprised by the interactions with the young guy behind the counter. I picked out the steaks I wanted, he pointed to clarify and then picked them up to be wrapped. I then turned away to browse the shop when my attention was drawn back by the guy putting my steaks back on the shelf and wrapping something else up. I thought that I must have been being paranoid as I couldnt believe what I was seeing, so I assumed I must have been wrong. But then I observed an interaction between the guy and a female co-worker who was smiling in bewilderment and motioned to him that she saw what he had done. He then responded to her that " this is how we do things... and Im ok with that". When he brought my order to the cash I asked to unwrap the steaks and sure enough they were not what I had ordered. I commented about this and his response was to initially blame me, telling me that I chosen these steaks, but when I assured him that they were not he apologized and gave me the steaks I wanted. I have not yet eaten these steaks as they are for a New Years dinner tonight, so I cannot comment on the quality - the ones I chose (and eventually got) look good - but it certainly does leave a bad taste in my mouth. Compounding this anger is the fact that they were the only place open which made it impossible for me to walk away and go elsewhere! To the owners: your reputation on-line seems to be of a good quality neighborhood butcher. In order to maintain this, you get rid of this kind of dishonest help...if he will steal from customers, he will likely steal from you! If he happens to be related to you, my apologies but it is too late - he is dishonest and ok with that! Finally, if this is a practice that you indeed endorse (remember: "this is how we do things... and Im ok with that"), shame on you.
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David Castillo
Easily the Very Best Meats in the Entire County. Prime grade, & they carry a special cut of meat that is very rare in the South, but its a California Treasure— "Tri-Tip." If youve never tried it you have to try it! In addition to that specialty cut, they have just about every kind of meat you can imagine. Daily homemade salads from "Fruit Salad" to "Garlic Parmesan." Everyone is chiLLaxed, very laid back, extremely nice and friendly—it feels like a family environment while you shop— all of the employees are very knowledgable on all of their gourmet goods, their infinite selection of Fine Wines and the dank, import and microbrews they stock. Plus you get a free steak on your birthday, you get to drink free beer on draft while shopping and new customers get a free steak… This place is absolutely amazing!!! I highly recommend Hayes Meats and I feel sorry for you if you never get to experience it, it is just that good. Peace and Love. DC
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Rh Turner
We have been shopping at Hayes Meats for the past 8 years and cannot say enough about our wonderful experiences. They catered our daughter’s wedding 6+ years ago and I must say the talent of their chef coupled with the professionalism of their staff was out of this world! Our guests were absolutely impressed! We shop at the store weekly. You can’t beat the quality of their meats and the prices will blow you away! Hayes staff is the friendliest, most helpful staff we have EVER encountered! I can’t count the number of times I have walked out of there with a complete dinner menu. They are always giving great ideas! We have even had groceries delivered to our home when we weren’t able to get out due to a sickness. Thank you Gem, Connie and staff for showing us what true quality and customer service is all about! See you this week! Rita Turner
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Brooks Cadorin
Hayes Meats is the only place on Merritt Island and the surrounding area to buy your meats and deli products! Why? They have the best Prime Sirloin and the have the Tri Tip that I have learned to cook so well that I now usually prefer it over a strip ! The marbling is usually great and while I make my decisions very carefully I get to enjoy a complimentary brew! The staff is always helpful in any kind of help or advice you might need! Maybe just a friendly chat as you make the tough choice because it is all so good....twice baked potato or killer bacon. The recent remodel of the facade is also awesome and you may think youre in the keys and yes you are pretty close! Go cookout this weekend on the ISLAND!
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Ellie Flick
Connie and Gem and their staff provide excellent service and wonderful food with a wide selection and their store and on their online ordering menu. They catered my office party event and everything went smoothly. Everyone loved the food. Also their prime sirloin is wonderful. They deliver in Brevard County and are very professional. I know them both personally and they are committed to keeping the tradition of excellent personal service that Hayes Meats had been known for in Brevard County. Their fruit plates are delicious and they have skilled staff to cut any type of meat that you may need. I highly recommend you go check them out if you are not a loyal customer already.
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Norm S
Down in cocoa beach from Canada, researched this place before my trip and sure glad I did! Amazing selection of meats and surprisingly the lobster tail (which was part of an amazing valentines day special $2 with purchase of prime steak) and the free beer is no joke friends, jump in, pour yourself a glass (really, Im not making this up, you do it yourself!) and shop away! The steaks, burgers, lobster and hot dogs (for the kiddies) were all amazing. Keep up the great work guys. People, if you want a good steak, Publix wont have it, these guys will! :)
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Holly Davis
I cant say enough good about Hayes Meats. Ive worked across the street from them since 2004 and regularly buy my lunch there. Great food, (especially the french dip sandwiches!), and always wonderful service. The owners are fellow dog lovers and are very active in helping our local animal community. Every year they organize "Whiskers, Wags, and Wine"- an event that benefits the local Humane Society. They really go above and beyond in everything they do. Definitely recommend them to anyone looking for a cool little meat shop/grocery.
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NATALIA HOAK
EXTREME DISAPPOINTMENT!! I bought three vouchers via GROUPON for a b-day party. I intended to make a couple visits in an hour or so to use them, but people in the store refused to serve them in same day which violates the disclaimer on the voucher “valid one per visit”, not one per day. The reason for that was “owner doesn’t make money on Groupon deals” (!!!) I will have to make special trips to Merritt Island to use the vouchers and I will never come back after that or recommend the place to anyone I know. Stay AWAY.
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Suzy Carpenter
I just want to say what an awesome store Hayes Meats is. They always have the freshest foods, the best steaks around, and the friendliest people working there. Im by no means a gourmet cook, and whenever Ive asked questions about how to cook something, theyre always very helpful. We also gave a friend a gift card from Hayes Meats a couple of years ago for Christmas, and he loved the place and is now a regular. If you live locally or are just visiting Brevard County, I highly recommend Hayes Meats!