Public Storage
| Address: | 245 S Plumosa St, Merritt Island, FL 32952, USA |
| Phone: | +1 321-261-0425 |
| Site: | publicstorage.com |
| Rating: | 4.8 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
Location
Photos 11
Reviews 20
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Patti Johnson
I recently lost the keys to my unit. I inquired in the office as to what I needed to do. The gentleman there was very informative. Two days later I went into the office and Wendy was there. She was most helpful and very knowledgeable. She was able to sell me another lock w/keys and actually walked with me down to my unit. She marked the old lock that needed to be cut. While I was there she also took care of a name change for me. Great customer service. Kudos to Wendy! I would also like to add that this place is very clean and well maintained. For me the location is perfect.
DA
David Baker
Recently while I was looking for offsite storage for my business and I contacted Public Storage in Merritt Island. I spoke to Carol, she was extremely helpful and knowledgeable, she answered all my questions and made recommendations as to what options would most suit my needs. I work in a business where customer service is always a priority and based on my experience with Carol, it is clear that Public Storage in Merritt Island puts there clients needs first. I recommend them to anyone in need of additional storage for there business or personal property.
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Nancy Fudge
I have been using the micro storage here for years. It is so perfect for what I need. I just need a small space to keep my stuff while I travel. I am only in Florida 3 months out of the year and this is great for keeping my stuff safe. They provide carts so I can get my things off an upper floor and the air conditioning and climate control make it comfortable to get my things. They have cameras so I know my things are safe. I love it.
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Hilary McClure
Well, I went to Cube Smart first and the quote they gave me for storage were astronomical. I then proceeded to Public Storage, they had exactly what I was looking for at the right price. The friendly sales associate, Walter was super helpful and got me a storage unit quick seeing as I pulled up in a 20ft loaded U-haul truck. Thanks again Walter! Stay cool man. Very helpful, quick fast and easy, very pleased.
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Alicia Dickson
Very clean, secure, super customer service in my experience! Friendly, helpful, professional staff every time. I especially want to highlight the customer service I received from Wendy - she went above & beyond to help me in a challenging situation with information, service, kindness, great manner, extra time, productive solution options & excellent work through the entire process. Thank you!
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jersey kid
Helpful friendly office. i went for boxes and stuff cause I got to send things back home. The girl in the office had lot of information about the boxs. She even told me how to pack them. I dont need any storage but i know i would come here if i ever did. i liked where it was to. near the mall so its easy to find. the office was really clean to. very nice place to but boxs and tape.
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Sara Bebber
Will is great, but there is one older gentleman and a middle age woman that work there that are very rude and unfriendly. We were a day late paying our storage and they charged us a $20 late fee. When we first got our storage the older gentlemen charged us full price instead of prorated and charged $20 for a lock without asking if we had our own. Unhappy with this storage place.
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John Glass
Walt was friendly and professional. He took the time to explain the layout and took me to my locker. The facility is spotless and secure. I was surprised to learn that there is a mandatory insurance fee of at least $11/month on a 5X5 locker so be forewarned. All in all, great people, great service, and am very pleased with the whole experieince.
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desiree heck
Got the storage unit I reserved online. It was simple and fast. The staff promptly got back to me about my reservation. Wendy was very helpful, informative, and able to answer all my questions. Heads up you have to buy the lock used on your storage unit as well as insurance but other than those random expense this place seemed nice.
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Roberta Eskew
My husband and I went in today and Wendy was there to help us. She showed us the unit and the paperwork was quick. She was very helpful and answered all of the questions we had. Great customer service, if we ever need a storage unit in the future, we will use this Public Storage location again. Definitely recommend this location!
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BOB Abbot
Nice managers, real helpful and lots of followup to make sure storage accommodations and boxes, tape are available. Spotlessly clean facilities. Outstanding customer service. they actually care about your satisfaction....well, Id like to say more but, I gotta get back to standing in a slow, long line at walmart......
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Kayla Springstead
Will was very helpful. I wasnt sure what size storage i needed or even what kind i should get but he helped me figure it out. He showed me everything i needed and he made offered products that were relevant to what i explained would be put into the unit. So far awesome unit at a great price. Thanks Will!!!!
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Amber Robertson
I originally secured a smaller unit thinking it would be sufficient to store all my belongings. Once I saw the unit would not be sufficient Wendy went above and beyond making sure I left with a unit that fit my needs. She was very helpful and friendly which made for a great experience!! Thank you Wendy!
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Vicki Resingate
I went there with my kids for some storage. I was taking care of by some curlyhaired guy name Will. He was really friendly and personable and pretty funny which help with the kids. When I came back to store my things he came up to check up on us and even brought us water. Thanks for all the attention!
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Hulya Irwin
I was very happy with my experience at the Merritt Island public storage. Very friendly staff. I reserved a unit the day before and came in, setting it up was very quick and smooth. I believe it was Cory who helped me and he was very pleasant. So far very satisfied with my experience. :)
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Henry Loewenkamp
I had a great experience yesterday in starting my rental out. A new trainee named Will was able to get me going and answer any questions I had regarding the property and access in a prompt manner, and he was interested in getting to know me as well. I recommend this property to others.
MI
Mike Watkins
Wendy was excellent, very customer focused. My things were being moved across country and I met the moving company at the storage as I was completing paperwork with Wendy. She was quick, pleasant, helpful and thorough. Great hire for Public Storage! Thank you Wendy!! Sincerely, Brandi
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Elizabeth MacLaughlin
Not sure whats going on found a dead rat in our storage and a lot of roaches all over it appears thats the storage is going to HELL! And mold all over my wood furniture. What HELL? Based on the reviews not sure we are talking about the same place. This is disgusting
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DAVE KIRK
Im moving to Merritt island next month and Im down sizing and needed some extra storage space I went to public storage in Merritt island. They were courteous, professional and helpful in making my decision on what size I needed.thank you Wendy Luther.
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Tony Dilday
I WAS TREATED NICELY WALT AND CAROL HAVE BEEN VERY HELPFUL AND CREATE A FRIENDLY TRUSTWORTHY ATMOSPHERE THEY MAKE ME FEEL SAFER BY ALWAYS KKEPING AN EYE OUT FOR ANYTHING OUT OF ORDER I PERSONALLY TRUST THEM WITH MY STORAGE THEY ARE GREAT !!!
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