Address: | 470 NW 5th St, Miami, FL 33128, USA |
Phone: | +1 305-538-4517 |
Site: | giantmotorsauto.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Anonymous User
Giant Motors acted like they were doing me a favor by even speaking with me. I assumed that since the business is handed down ( got this from their web site) they do not have to work hard. I had an accident and the repairs were going to be paid by the insurance company of the other driver, I work close to this shop and I asked them if they could give me an estimate for the work. They said that they did not give estimates and I had to give them the car and they would work directly with the insurance company. I had some minor damage to the car that was not related to the accident and I asked them how much to fix and they said $400.00 to $600.00. For this they could give me an estimate; not for the part paid by the insurance company. Did not sound right to me; I assumed they would charge me for my work more than the insurance company so they could compensate for the prices set by the insurnace company. The insurance company told me that they were contracted and they were paid set prices. So I went to 3 Point Bodyworks and the Arnedos told me that my damaged could be buffed out which they needed to do anyways when they worked on the car and that he would not charge me for the buffing. I got the car back and it looks great. You decide!! I for one recomment 3 Point Body works. It is worth the drive to the area of Miami International Airport.
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Edmond Dantes
if you plan to take your car to this place for a minor ding/dent/scratch then it may be an "ok" shop ... btw, minor ding/dent/scratches are bound to happen in miami. You have to learn to live with it. However, I do not recommend this shop for any major work. I took my car to this shop because my insurance company recommended it to me. 1- Their welding job was so poor, the parts that they put on the car were crooked and not aligned properly. 2- They did not assemble the parts properly. Some were tightened too hard. Some were too loose. 3- After the repair I took the car to 2 mechanics in a few months period and they both told me to take the car back to this shop, so they could "fix" their errors. The last mechanic told me that the car was not even safe to drive. I am very disappointed. If you take your car to this place because your insurance company asked you to, you should take your car to a different shop for inspection to see if everything is fixed properly. it deserves maybe 2 or 3 stars but I lowered it down to 1 since they caused so much headache with their sloppy repair job. They denied screwing up a few things, but luckily I had pictures of the car before I took it to that shop and after I took it that shop, so I had proof.
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Alex Thorn
Awesome service that I would highly recommend!!! I usually dont take the time to write reviews, but making an exception in this case because I had such a positive experience. I had a minor fender bender a while back and put off getting my car fixed for a year because I figured it would be a painful experience and just didnt want to deal with it. When I finally took my car to Giant though, everything was easy, straightforward and painfree. Here were the things I really liked about Giant: (A) my car came back looking brand new, (B) they did the work in just a single day, (C) George and Chris were very communicative and helpful, (D) there were several other minor issues with my car that they fixed free of charge. On that last point, for example, my drivers side window wasnt working (the issue was totally unrelated to the fender bender). A Subaru dealership had previously told me it would cost $300+ to replace the window control panel. The Giant guys, on the other hand, were able to fiddle with it and now the window works perfectly. Best of all, Giant didnt charge me a single penny for doing so.
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Lowell Kuvin
I have taken both my car and my wifes car to Giant Motors to have them fixed. My 2008 Honda Accord just needed some minor dings taken out of the doors. My wifes car was hit on the passenger side by someone texting and (not) driving. Jorge (Owner/Manager) took care of both of our cars and they did a great job on both of them (2007 Honda CRV). We use to use Giant Motors on South Beach and after Jorge purchased the company and moved it Miami, it is now right around the corner from my office in Downtown. Jorge shared with me that they have a computerized paint matcher that can even match the paint of your car that is a few years old. They even haggled with the insurance company for us to replace her door actuator and to extend the covered period for a rental. Hope fully we will not need to have our car fixed again anytime soon, but if we do, we will be taking them to Giant Motors.
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Anonymous User
I stopped in to ask for an estimate to fix my fender bender. A gentleman from the office helped me, and on first glance quoted me $1300 to $1500. I asked him for a more formal estimate, and after a short time on his computer he returned with a written estimate of $1450. Based on my experience with past auto body work in other places Ive lived and the extent of the damage to my car, this price sounded reasonable. They had my car done on time and at the estimated cost. The work was done beautifully, and you would never know my car had any damage at all. The gentleman who I dealt with was very friendly and helpful. Based on my experience, I recommend this company whole heartedly. I also recommend you get an estimate in writing, just as you should for ANY estimate for any project you might be undertaking...
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Maynor Contreras
This is the worst body shop you can go to. The customer service is beyond horrible I had such a horrible experience. Dont let the luxury cars parked outside fool you, they work so bad I wouldnt recommend this place to anyone. I took my car to change the passenger door which got damaged in an accident and they took 2 weeks to get it done, its just a change of door, it was unbelievable. The owner is rude and has no respect for his customers. When I went to pick it up the car wasnt even ready after they said it was. They even promised to clean the lights on the front of the car and they couldnt even deliver. They were rushing to finish the car because they wanted to leave already. Worst body shop in Miami hands down. Dont come to this place theres better body shops out there.
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ilich hernandez
This is a real review from a real experience. First i could have chosen any body shop to do the repairs on my car after an accident. I have a place in miami and fort lauderdale. I read online reviews and i was a little iffy about Giant. But as they work with my insurance company, their 50 years in the biz, and theres an Enterprise rent a car across the street. I went with Giant, and Im glad I did. Rich and the guys there are professionals. They got me discounts on my deductible, detailed my car, and left it as if it had never been in an accident. And the car was ready on time. Yes i will use them again. Yes I would recommend them. Thanks for making me feel that you do appreciate my business.