The Palms Spa AVEDA

Reviews 3

BE

Bertrand Duperrin

Retour au Palms cette année après quelques années sans occasion de repasser sur Miami. Pourquoi le Palms ? Par habitude, par commodité, par fainéantise peut être mais une chose est sure : en plus de 10 ans de visites quasi-annuelles je nai jamais eu de mauvaise surprise. LHotel reste fidèle à lui même et on le retrouve tel quon la laissé la fois précédente (quelques travaux damélioration en plus). Les plus : personnel avenant, hôtel à taille humaine, calme (parfois trop calme diront certains). Une chose est certaine on se sent au calme, presque chez soi. Les chambres récemment refaites sont impeccables, rien à redire sur la propreté. En plus dune belle piscine on bénéficie dun accès direct à la plage (ce qui nest pas le cas lorsquon est plus bas sur Océan Drive). On est à distance de marche de Lincoln Road voire dOcean Drive et de ses restaurants mais ça devient plus limite en raison de la distance et de la chaleur. Mais en 10 minutes de Taxi on y est. Excellent compromis par rapport aux hôtels situés plus au nord. Ah, joubliais : le wifi est également gratuit et couvre lhôtel et la piscine. Les moins, justement, cest quà part Lincoln Road, on est loin de la vie dOcean Drive. Très bien pour ceux qui recherchent du calme, sinon cest taxi pour le moindre restaurant. Rien de grâce et, personnellement, je préfère sacrifier quelques courses en taxi mais bénéficier de cette bulle de calme quoffre lhôtel. Les amateurs de variété auront également rapidement fait le tour du (très bon) bar de lhôtel et de la carte du restaurant qui en choisissant la carte "bio et bien être" il y a quelques années a peut être perdu les bons vivants (même si cest effectivement bon). Petit bémol sur le buffet du petit déjeuner qui, pour un hôtel de ce standing, est un peu limité. Bref, le Palms cest le choix du calme et de la sécurité. Idéal seul, en couple voire en famille pour un cadre reposant à quelques pas du cœur de South Beach. Ceux qui préfèrent être au cœur de la nuit locale iront un peu plus au sud. Ca dépend des attentes de chacun.

LA

Laura Medley

The Palms is a beautiful Miami beach hotel built with nature in mind. I think they even had a name for it; "barefoot sophistication". As soon as I walked in the doors I felt emersed in the beauty of a tropical paradise. From the soothing lighting and amazing tropical inspired art throughout to the soft scent permeating the air, you get a sense of peace and yet adventure only a true paradise provides. You know there are treasures to be found here. And you dont have to dig very far for them, either. The staff at the Palms are one treasure that starts the moment you walk through the door. They are all amazingly friendly and helpful, pointing you to whatever you may need as well as making sure you find wherever you need to go. Completely inspired by nature, once you go outside to the rear of the hotel, it feels like you are still exploring that same paradise, from the perfectly luscious palm spotted grounds poolside as well as the large tiki hut entertainment space complete wth relaxing sofas next to an actual tiki bar. You will even find a short path to their "slow growth" restaurants own organic garden filled with herbs and all kinds of other edibles that they use in not only the restaurant, but in the cocktails as well. This isnt your typical poolside tiki bar here either. Yes they do have your standard beers for a variety of day drinking occasions, but I found all your top shelf alcohols poolside as well. I had a dark & stormy which I would not suggest getting unless you are a HUGE ginger fan. Since my new bartending friend Andre could sense that was really not a favorite for me, he then let me try some pina colada, which I have to say was really good and not too sweet, which is usually an issue with frozen rum concoctions. I then had a Mai Tai that was also perfect for sipping under the palms fronds. Drinks were not the only thing to be had, but fun conversion as well. Andre was full of sharp wit and a fun personality and Daphne was the perfect foil making my tiki bar experience even that much more entertaining. The Palms also has a very strong focus on health and wellness as well as nature it seems. They have free morning yoga and even monthly running workshops that brings in the best local running experts to help you learn how to go that extra mile (totally pun intended). I was at one of those and there are some hard core athletes involved, so be ready for a great workout. This place is also super green which makes me very happy and I found out they were Florida Green Lodging certified (with 3 Palms) as well as Tripadvisor Green Leader Silver rated. They even host beach cleanups a few times a year which warms my treehugging heart. Its also a great location just outside of the south beach driving and parking madness, with both valet and street side self parking. I personally prefer a lyft, as then I can spend more quality time outside at the tiki bar with Andre and Daphne ;)

CH

chad smith

I recently booked a trip to Miami to spend some time looking for our wedding venue. I decided to stay at the Palms hotel since it was the top on my list of possible options. I figured I might as well gain the full experience of what seemed to be my first choice site unseen. While the hotel has beautiful grounds as well as excellent food it was one thing that stood out that had me immediately know we would not be holding our wedding there. That would be the Jr catering manager Monica Henning. Upon my arrival, I looked for Monica to confirm our meeting for the following day as originally it was to be on my arrival day, she was unavailable. So I proceeded with my day when my father,who drove over (he lives locally) arrived. My dad asked the valet if he could leave his car for a few hours. He explained to the valet that "his daughter was most likely marrying here in 3 months to come." The valet said no problem catering will stamp your valet. A few hours later when we returned, we had to go through 3 people since no one seems empowered to make any basic business decisions. Finally, we were told that Monica would come up to meet me. When she did, she greeted my father and I with a phony smile and continued to say that she could not stamp the valet ticket since my appointment was for the following day and had i kept my original appointment I wouldnt have this problem. My father explained that there will be no car the following day so requested she please use it for today and she continued to huff and puff and make a stink over it. She finally stamped it with an attitude as she so pleasantly reminded us that it was a favor and to make sure I have no one trying to use the valet tomorrow. We were floored!!! Here we are considering this venue for a very costly wedding...wedding, which happens to be their money maker and she cant accommodate a $28 valet stamp? Furthermore, this woman acts as if she works in Beverly Hills. There was no warmth, no friendliness, stoic and matter of fact. She alone caused me to go elsewhere as I was quite impressed with the hotel and she spoiled it terribly. Monica should consider a new career, perhaps something she enjoys.

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