Address: | 11607 Red Rd, Miramar, FL 33025, USA |
Phone: | +1 954-436-6227 |
Site: | jencare.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Vinette Alexander
Customer service can make or break a business. When it comes to customer service and customer relations, the current management of Jencare has no clue. I have been a customer at this spa for over 15 years. Recently, I had a pedicure at the salon and contracted scabies. I called the management and made a report of my encounter and the outcome of having contracted scabies. The purpose of me calling was to alert the spa owner for her to take the necessary precautions to prevent other members of the public from the exposure. I was told by Peta-Gaye (the manager) that I need to find out where I picked up the disease and should not return to the spa as I will not be welcome and she will make a note on my chart to the effect. I wrote a review on my experience after which I received a barrage of harassing and threatening calls from the manager Peta Gaye. This manager appears to be a bully and seems like she is of the opinion that customers are not privileged to write a review on their experience. I contracted scabies in this spa and is currently taking prescription medications for the infestation. I want to make the public aware of the practices at this spa, so no one else will put themselves in a position to endure the severe itching of the scabies parasite. I will always remember Jencare and every time the name comes to my mind I think scabies. BE CAREFUL!
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Lisa R Charles
Unfortunately, I had a bad experience from beginning to end. The place felt cold and uninviting. I had a facial and my esthtician was anything but gentle. I expected to be treated as a welcomed guest but I didnt feel welcomed at all.
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Tricia Daley
Always enjoy coming to Jencare. I love the relaxing atmosphere, friendly and professional staff; and their service is amazing. Peaches is my favorite technician
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Nandi Chin
I love the treatment I get when I visit this spa, Janet makes sure she treats my tresses with lots of love and care and I always leave looking glamorous.
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Amoy Beckett
My first week in FL I stumbled on this absolutely fantastic establishment. Service was exceptional and staff was genuine and friendly!
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Chrissy _
My face looked and felt amazing after my signature facial. Aside from it being a bit pricey i highly recommend this spa
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Caroline Pierre
Very relaxing and therapeutic massage experience in an exquisite environment.
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Anonymous User
You come out looking and feeling like a new person!
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Heather Chin
I LOVE THIS PLACE!!! SHARON IS THE BEST!!!