The Garage Auto & Tire DBA Big Blue Auto Care

3400 Prospect Ave, Naples, FL 34104, USA

Address:	3400 Prospect Ave, Naples, FL 34104, USA
Phone:	+1 239-430-2517
Site:	bigblueautocare.com
Rating:	4.7
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed

Location

Photos 6

Reviews 16

Donna Denison

I accidently found Big Blue two weeks ago while car shopping with my daughter. We were in a rental car and I was hearing a very strange noise coming from the engine. I pulled in, and I was given immediate attention. The service techs had no reason to think they were going to profit from my visit, but treated me like I had driven in in a Rolls Royce. Thank you gentlemen for you help, your recommendations, and your honesty. I am not new to the car world. My father owned 4 auto parts stores and service centers when I was growing up in the north. I listened to the service tech helping other customers and felt they were very honest and up front with the customers and gave them many options, and never gave them a "sales" job. Big Blue can service your car without voiding your car warranty. They offer discounts and options. Update: Two more visits later to Big Blue and my opinion has only gotten better. Brad helped me choose the right tires for my car based on the performance I wanted. He also discovered I had a bad bearing and directed me to have dealership address the issue even though car was out of year warranty but far from mileage warranty. He could have easily repaired it but felt it was a manufacturer issue, and his advice was spot on. I watched Erick give advice to another customer on an issue. That customer had come to then for a second opinion. The first auto shop wanted to do an expensive repair. Erick pulled part off, showed customer, discussed it, and as it turns out, a big repair was not necessary. I love Big Blues honesty.

Richard Colburn II

My daughter just had a very bad experience with these guys. $1k worth of work that should have been $750 if they were overcharging. Their labor was exceedingly low priced. Im grateful for that, but it makes me think theyre not paying their mechanics enough. However, the prices they charged for the parts was approximately 90% more than what it can be purchased for at local auto parts supply stores. Thats how this company makes their money. They vastly overcharge you for your parts. Theyll try to tell you its a 40% markup that the auto parts store charges them... thats not true. If you go to these guys, ask them before you show up what theyll charge you for labor and if theyll use the parts you supply. Better yet, go to the dealership. Youll pay the same amount of money and get better service thats also dealer certified. Or do your research and dont go to these guys. There are other reputable mechanics out there who wont screw you over on pricing of parts.

Debbie Cooper

I love this place! My favorite color is blue so walking in this all blue building, inside and out, I cant help but admire it as it is all put together with style! Even the bathroom (in a mechanic shop? yes!) is clean and has positive motivational inspirations on the walls. The men are all so friendly and HELPFUL! I had a problem with my A/C and they fixed that; gave me great tips on what is happening and if any problem to call. Confession: Ive called a lot, so much that they even say "Hello Ms. Cooper" in a friendly way and help calm me down each time because Im in a panic mode when I call. They even went out of their way to accommodate me because of my crazy work schedule; they even offer you coffee or water and some days they make POPCORN! I get my oil changed there, even got new tires and wipers, and theyve saved me LOTS of money! THANK YOU BIG BLUE AUTO CARE! GREAT GUYS, GREAT PLACE, GREAT WORK, GREAT PRICES, GREAT SERVICE!!!!!

Bernard Leclercq

Base on an article on Weekly News, I went to Big Blue. I wanted to change the oil in my transmission as recommend by the VW dealership ($300) The place looks first class and the gentleman ckecked my oil , show me the sample and assure me that I didnt need any new oil at that time ( saved $100). Results, they are real pros they treat me fairly and honestly and they get a new consumer who will spread the word.

Dan Prieto

Did a great job swapping out my radiator and doing a coolant flush. I also experienced some transmission trouble a few days later and Big Blue checked it out, diagnosed it, and gave me some very good advice about my next move with the car. The staff is friendly and knows what they are doing. Im proud to say I trust this shop. Keep up the good work guys!

Karen Shipley

I decided to take my car here last week for an oil change. I was so impressed with the friendly and professional service. I would definitely recommend this business. I know Ill be going back. The oil change didnt take long and the cost was incredibly affordable.

Radcliffe Weaver

Big Blue did a beautiful Job on my Ford 1997 Crown Victoria Auto...no hassle, no scam, no "you need this this and this " ...in fact I know if I have any other situation, I will return immediately...Thanks Brad and Staff...yall have a great Day...Rad.

Erin Wilkinson

They provide outstanding honest service at Big Blue. I would highly recommend to anyone needing repairs or care for their automobiles. Brad really goes out of his way to make sure you get the best care !! Best in Naples, by far!

John Owens

As a first time customer that received very professional, courteous and timely service at a reasonable cost, I heartily recommend Big Blue to any and all. Try it - youll like it!!!

Mike Lopez

They are very honest, on time. Erick is very good goes avobe and beyond to help and you very profesional costomer service and fair price. I recommend it to anyone.

Gregory Boreham

Dave went above and beyond my expectations... Ice cold AC and $40 cheaper than his original estimate!!! Who does THAT??!!

Steven Holder

These folks are great, I have had various work done on my Hyundai and my Lexus. Seem to be honest folks and fair pricing.

dorothy Rosevelt

Reliable and friendly service. AND they have never tried to sell services that werent really needed.

CARL PUKIN

Fantastic service, reasonable prices, honest mechanics

John Snyder

Great job, friendly people, reasonable rates.

Juan Perez

Good costumer service