Custom Shoe Repair & Dry Cleaners

1575 Maguire Rd #105, Ocoee, FL 34761, USA

Address:	1575 Maguire Rd #105, Ocoee, FL 34761, USA
Phone:	+1 407-877-8889
Rating:	3.7
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed

Location

Photos 31

Reviews 20

Merissa Martin

Ive been a customer here for over 10 years mainly shoe repairs. I had a brand new Maje dress which i brought in for cleaning. When i got home i noticed small bleach spots on the side of the dress. I brought it back to Ken so they could try and fix it. After ten plus year of being a customer and bringing him new customers he insulted me and was told that those marks were mildew from perspiration. Mind you this is a brand new dress worn once with not spots or stains. He wasnt interested in rectifying to problem at all. Buyers Beware! If you have expensive clothing Do Not Take it here! He will ruin you clothes and then give you a crappy excuse for why he isnt responsible! Absolutely No accountability!

Jay Cornfield

One of my husbands dress shoes recently had a problem with the ribbing on the side. It cracked and came away from the shoe. He really liked the shoes and didnt want to throw them out, but didnt know if they could be repaired. Out of desperation we took them to Custom Shoe Repair on Maguire. Not only did they fix the issue, they also came back with a shine that my husband said was quite impressive! All for only $12. I wouldnt hesitate to go here for shoe repair again in the future. Update: November 2016 - we took the other shoe from the previous pair here for repair (only one required repair last time) and got the same excellent service (and shine). Wont use any other place.

Taylor Hemphill

Very honest a trustworthy! I had two dresses that I wanted to get dry cleaned. I went to a place a couple miles up the road and they wanted $70 for two dresses! I then went to Custom Shoe Repair and Dry cleaners and was talk that one dress was not able to be dry cleaned(tag specified) and the other could be cleaned by being hand washed. Going from a place that looked at my dresses and told me to $70 to a nice man letting me know some soap and water would fix the mess on my dress made me very happy and saved me some money! Will be coming back for anything I need knowing that I will not be ripped off or taken advantage of. Great service!

Sandy Esteves

I brought In a 90 year old man from a nearby assisted living facility who needed some velcro replaced on his shoes. The man behind the counter told him " its 3:30 and Im starving my ass off and frankly I am not fixing those shoes today". My jaw dropped to the ground because I could not believe the treatment he received. Guessing hes the owner? I promptly left with the senior because our business was not wanted. We were way too much of an inconvenience.

Urban Light

Ive gone 3x for shoe repair & each time its $11.72 & its the same repair each time. This time however I was charged more & when I asked why Ken (owner) was rude as if "how dare I ask him why I was charged more", I also felt a racist undertone. Guess Im suppose to know my place & take it, pay with no question because we got into a back in forth that came outta nowhere. Wow you LOST a customer over $4 cause you want to argue and be rude for no reason.

Dasha P

First visit when I asked owner on how he can fix scuff marks on leather shoe, he said he will color it. I asked if he meant more than just shoe polish and he said yes. I asked him color in what way? and he just said he will color without being specific and replied very rudely that he had to repeat himself 3 times to me. So sorry to have inconvenienced him for making him clarify to a customer. Will not go there again. Not good customer service.

Dana Wells

Ken has been repairing, maintaining and cleaning my familys quality leather shoes and handbags for several years. He will customize padding and sole protection so the right fit is achieved and shoes have a long lifespan. He provides excellent craftsmanship on leather goods. I highly recommend Kens work for these services.

Javier Tueros

Im actually logged in to my dads account. My names Alyssa Tueros and I left two shoes here (heels) one in which I thought was probably not fixable. Not only was the gentleman able to fix them, he also cleaned them up and made my shoes look brand new! I feel like I have two new pairs. Would recommend everytime.

Cora Bennett

They fixed my $300 Cole Haan pumps like new! I wish I would have known about them sooner, I could have kept my shoes longer. My heals were in terrible shape, falling apart really $14 bucks and ready to get the next day was WELL worth it, will definately use them again.

AllStar Pawn

Had a pair of boots that needed to be repaired and they were able to complete the repair on the same day!!! Very professional and polite and I would highly recommend them to anyone looking to have alterations or shoe repair.

Vernay Reindollar

Ken has refurbished two pairs of dress shoes for me. Both jobs were exceptionally well done,at more than reasonable price and in a timely fashion. Ken is a pleasure to do business with, and I recommend him highly.

Deena Robbins

The best Cobbler in town. Service was fast and affordable, I will tell anyone Mr Ken is the best. The work speaks for its self. His new location looks great 1575 Maguire Rd Ste. 105 Ocoee, FL. 34761

Chris Hynes

Have been taking my shoes here for 10+ years. Ken goes above and beyond the call of duty. Straight shooter. Hell tell you if he can fix your shoes or not. A must use establishment.

D Zapata

work shirts continuously came back with spots on them. Brought it to the attention of the owner but instead I was given my clothes back and told to go somewhere else.

Tashia Youmans

1st visit and I was very pleased with the service I received. I dropped off several pair of obviously very worn shoes, and picked up shoes that looked almost new.

Diane Alfieri

Took my husbands orthopedic shoes for repair. Ken fixed them while I waited as they are the only pair he can wear with his brace.

Jesse Kessler

Great service! Ken is very professional and friendly. Easy to deal with and the new location looks amazing!

Anonymous User

took 8 shirts to this cleaners, and lost 3 of them there. Worst service ever.

Cory Sims

does all my shoe repair and does a great job would absoulutly recommend him.

Anna Popova

Great job!my shoes like brand new now