Address: | 895 S Goldenrod Rd, Orlando, FL 32822, USA |
Phone: | +1 407-277-4227 |
Site: | newcomerorlando.com |
Rating: | 4.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
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Jasmine G
My family chose newcomer funeral home to host my moms home going service. The funeral director Andy was absolutely unprofessional! Our family consists of 4 siblings. Andy proceeded to tell my brothers and I that my sister requested that no one enter to view my mother privately prior to the funeral without her being present. My sister was late I proceeded to call her she stated she never left no such request to Andy. I believe Andy tried to cause friction in my family when he should have remained professional and neutral. This entire confusion took place on the day of my mothers funeral. Andy made a day that was supposed to be a beautiful goodbye to my mother a day of confusion. I gave Newcomer funeral home one star because in spite of Andys antics my mom looked absolutely beautiful. The funeral director Torsha stepped in and was a great help when I could no longer stand the sight of Andy and Im grateful for Torsha doing that. Im a God fearing woman and dont believe anyone deserves treatment like this on the day they come to say goodbye to their mother. I felt it needed to be said. Pamela Stokes Graham Daughter of Christine Stokes funeral date March 23, 2017
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Ada De
I truly had a good experience during an unexpected tragedy for my family. They were beyond understanding & helpful every step of the way. Any family member could call & their answers were consistent. They answered every question I had, down to what step the crematory was in. I dont love that they called weeks after the service asking my mom if she would use them for any other services but I understand thats for their business. Its also located next to a dollar store and auto zone but honestly I never thought about that for more than a second because Newcomer is definitely the cheapest without suffering any quality. I wish I remember the names of those who helped because they assisted in a beautiful memorial service.
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nafhe flood
My mother passed away at home. Newcomer Funeral homes was called to remove the body. They came within one hour. The respect and reverence they showed towards the body as well as us was so wonderful. Jose Casas did all the paper work and arrangement. A very patient and understanding man. He met all of my request and desires completely. In fact the entire people in that facility that I came in contact with, from the person that open the door to the people that brought the body to the cemetery, they were all wonderful. A very pleasant experience under such a difficult times. Thank you.
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Jairo Serna
Extremely disappointed with the service provided. The Director from the Longwood location, Chris, was very helpful, but the director at this location didnt listen to our request and did not allow us to play a video in their TV. "Company Policy" he said. The Newcomer company looked disorganized and put a bad show for our guests. Will not recommend. On top of our sadness and grieve, we were upset. No consideration whatsoever. Some family traveled from abroad to be with us and they didnt care.
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Maria Lowery
Andy at Newcomer handled everything beautifully for my sisters funeral. He took the time to explain everything to the family, especially her grieving children. The service was great and all the arrangements were as my niece and nephew wanted. Saying goodbye to someone you love is never easy, remember the funny times, those awkward moments that make you smile. This is a job, I could never do so I am grateful for those who honestly dedicate themselves to to this job.
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Carolyn Sugg
My siblings and I made funeral plans several months ahead of my mothers death. We chose Newcomer because we wanted a green funeral with minimal services. We were treated courteously and all of our requests were respectfully followed. Each person we dealt with was professional and compassionate. The planner was thorough, the expenses reasonable, the services exactly as planned, and the details were completed. We would recommend this funeral without any reservations
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Richard Hornsby
My mother-in-law passed away unexpectedly and we found ourselves suddenly planning one of lifes most difficult events. I researched multiple funeral homes and Newcomer was by far the best value. But more importantly, their staff were more patient, kind, and compassionate than I could ever have hoped for under such difficult circumstances. I recommend them very highly to anyone else who finds themselves in such a difficult time.
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Malissa Young
We buried my mother-in-law yesterday and used Newcomer on S. Goldenrod. They were wonderful. They helped us with everything and were very flexible. And they were less expensive the other places that we called.
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Marina Veiga
First time I went through something like this they were attentive and made the process as unpainful as possible. Great stuff and the funeral director listen to our family needs the entire time.