Salon Mikimoto

5540 PGA Boulevard #104, Palm Beach Gardens, FL 33418, USA

Address:	5540 PGA Boulevard #104, Palm Beach Gardens, FL 33418, USA
Phone:	+1 561-799-3000
Site:	salonmikimoto.com
Rating:	2.8
Working:	Closed 10AM–7PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed

Location

Photos 25

Reviews 12

Kelly Williams

Bought 2 Amazon Vouchers for 2 gel manicures to this place. Called weeks/months ahead of time to make appts for special occasions. Go to first appt and they claim I am not booked for an appt. Luckily someone was able to take me. At the end, the main lady who is beyond rude (couldnt believe how she speaks to her employees by the way) takes my 2 printed vouchers from me and says she will put them in the system for next time and hold on to them. Come back a few weeks later for my 2nd appt. They say they do not have my vouchers and I need to try to find them on my email... which was from about a half year ago and I did not have the email anymore. Finally the one guy who works there at the front desk accommodates me and says I can go ahead back. After all that, it is now 4 days after my gel manicure and 2 nails are already peeling off, which these are supposed to last a minimum of 2 weeks. I will never be going back here.

Wendy Miller

It took 8 months and 5 cancellations to get my final groupon massage. Young male receptionist and aesthetician are fabulous and masseuse is good but incredibly everyone else is snobby, not friendly and certainly not professional. My first appointment (I wasnt able to get all the groupon services on same day) the girls were late getting the salon open (no apology) and then the girl behind the desk and one of the nail girls carry on a conversation about their wild night prior. Since the construction and re-furbishing it looks very pretty--but the walls/doors are not sound proof and I had to have my massage (starting 10 min late) this morning with loud rolling carts, water pipe noises and most annoyingly loud conversations about hair styles right outside the door. Will not be returning....certainly better places around (such as Salon Aquatica upstairs and Lane Spa down the street).

Kuma ShibaInu

I dont usually write reviews online but I feel compelled to say that I also had the worst customer service from this business location. I had purchased two groupons and upon walking into the business they told me that I cannot ever use groupon for this location again. Granted I understand what they mean, a more appropriate way would be to say "we appreciate your business and will have to reserve future coupon for new customers but instead they told me I will not be able to return to the business using the coupon in the future." That conversation already set a negative tone and upon visiting the place I know this will be the first place I would NEVER wanted to book my appointment ever again even it is FREE!

Maria

had a Shellack manicure there done and 2 of my nails peel with in 4 days...they gave me an appointment to come in and fix the two nail 8 days latter... but that day almost all my nail polish was gone, they looked awafull. The owner refuse to redo my nails and wanted me to pay $10.00 to fix them even though it was not my fault. the lady that did my nails did not work there anymore and other people had to go back as well because of her poor Job and regardless the owner want it me to pay... Terrible Customer service, I will never go there again, the owner knew the lady who did my manicure did a terrible job and had prior complains and she put me with her only to tell me later to go pound sand....

inta Gansone Waylett

Yes, i bought a grupon coupon, but it does not mean you have to treat me different( i still tip on full price). Or do not run grupon promotions. Manicure was done poorly. Im getting married in 4 days and now I have to go and do manicure again. Im very upset. Girl cut my feet and did not even apologized. My feet was bleeding and she did not do anything to stop bleeding. When I came to salon bathrooms had long black hair all over the place. Honestly cheep salon by my house is cleaner and nicer then there. Very upset. And i have gidt certificate for facial there. Im not going back. I dont ned cuts in my face. Any body wants to buy it for 1/2 price?

Jaime Gonzalez

Pretty place poor service! I bought a Groupon for this place and when I walked in there were about 4 employees and no customers. I asked for a mani & pedi and the receptionist said do you have an appointment....really there were NO customers!!! I said no when can I make one...they didnt have anything available till a week later! I have never been to a nail spa where you had to wait a week for a mani & Pedi....They really should put in all there advertisements, websites, Facebook etc.. that you MUST have an appointment! Absolutely ridiculous...I mean come on this place is in a poorly park-able strip mall!!!!

Shannon Dillman

WORST>>> CUSTOMER SERVICE EVER!!!! I didnt even make it in for a mani-pedi. just making 2 appts. once in December "nasty" customer service. did have time for me. and then again in January made the appt for February and they redeemed my groupon in January before I arrived for my appt.. So I called they were so nasty in explaining their reason for redeeming my groupon. then also refused my business. so my friends and co-workers will NOT go to this place. WISH I HAD READ THESE REVIEWS BEFORE I PURCHASED THIS GROUPON.

Ashley Kurit

Really, REALLY dissatisfied with Salon Mikimoto. Purchased a Groupon. Made an appointment 2 weeks in advance. Realized that my appointment was too late in the day and called back 10 days prior to said appointment date and changed to earlier in the day. Well, I just got a call to confirm my appointment for the first appointment time. So, I am now out an appointment and "too bad" is the feeling I get from them. Blamed this mistake on a power loss and their appointment times are only backed up every two days.

Katherine Colombani

The worst customer service I have ever experienced, not even in Wal-Mart have I ever seen such rudeness. Thank goodness I never made it in for the mani/pedi, because judging from the comments below it seems that you are better off going to a different salon. The owner was rude, and patronizing and no willingness to assist or attempt to make my appointment experience different. I would recommend to GROUPON or LIVING SOCIAL to never allow such a poor business to use their name for profit!

Jessica Pate

I have been here several times now, and have had very positive experiences with manicures, pedicures, and eyelash extensions. Ive booked appointments with Groupons, and never had any issues. The owner & staff treat you like family. I think the costumer service is top notch & the facility couldnt be more beautiful. Id like to transition all my salon services to here... its full-service, high-end treatment at affordable prices!

Renee Lynch

I love the new location, great parking and conveniently located! This is a beautiful salon and the owner Abby is always very personable and genuine! She is a perfectionist and gives lots of attention to detail, truly an experienced professional! We are always greeted with a sincere smile from the staff and always made to feel like our satisfaction and happiness is number 1 to them. I highly recommend this salon.

Lexy Barnes

Worst service and haircut ever!! Going on 12 weeks now to still try and fix it.. And they are extremely rude and patronizing, especially the owner. Im not one to ever write a review but my experience with them was so appalling that I only wish I would have read reviews for myself prior. It was actually their own employees that suggested I write the review because of how unfairly they felt I was treated.