Address: | 782 E Lake Rd S, Palm Harbor, FL 34685, USA |
Phone: | +1 727-784-6040 |
Site: | century21eastlake.com |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM 11AM–4PM |
CH
Christina Smith
The rental/ property leasing agent "Karen" was rude and unprofessional. We have been great tenets for over two years and once we placed our 30 day notice this woman was nothing but rude and disrespectful. It ranged from her giving me incorrect information like telling us we had to continue paying rent until the unit was rented, which was not correct because the lease was already expired.. We had multiple agents calling to show the property that we gave information to about our upcoming move which was not relayed to her and because they did not communicate that with her she basically called me a liar and told me they were all on vacation.. and that these people did not call me (Really??)...I guess my phone records and voice mails are a figment of my imagination too! She was also nasty when I did not return her call right a way to show the property.. and when I personally visited the office to let her know I had a sudden death in the family and was out of state for the funeral and did not get very good reception while i was out of town, she just gave me this blank cold stare and made it clear by her actions she could care less, she was more concerned about not showing the property and me not getting back to her two days prior..she was also very rude to my husband when he contacted her about getting our deposit back so I want to office to speak to her personally however, she was so rude and kept cutting me off, not allowing me to finish a sentence, I had to request a manager to settle our concerns. These are just a few examples.. its really sad that they treat good standing tenants that have always paid rent on time and never had any problems for the two years like this.
CE
Cesar Jordan
We had met Rosanna Martin-Hardy nine years ago when we had considered a move to Florida. We werent ready at that time, but she kept in touch around the holidays. When we decided we were ready, she referred us to Ann. But again we werent ready and Ann understood. They say that third time is the charm and we were definitely ready this time when we called Roseanna. Roseanna was going through a difficult time in her life and she again referred us to Ann. It couldnt have been a better match. Ann is a dynamo who seems to work from morning to night. She was determined that we find us the perfect house that we would love; and she did. I did not realize that looking for a house could be so much fun or that the agent would involve me so much in the process. Ann is a big reason that we chose the home we purchased. We came down from Texas for a week of house shopping with Ann and as promised she found us the perfect property in that timeframe.
WA
Wanda Price
We have rented a home in Palm Harbor for just under three years. We have had nothing but an extremely positive experience with Century 21 East Lake. While we have had very few maintenance issues, they have always been quick to respond to any requests. I was surprised to receive a call one day that during a property drive by they noticed the fence was in need of repair and would be sending someone to repair it. It turned out it was the neighbors portion of the fence, but I was happy to know they keep an eye out on the property. We have received excellent communication through all phases of our lease. Everyone that works at this office are professional and kind. Additionally, their office is conveniently located and they have extended hours (including weekends) that make working with them much easier. I highly recommend this agency for renting or purchasing a home.
MI
Michelle Glass
Horrible experience with them as property management, I rented in Eastlake Green through Century 21. Before I moved in there were multiple issues and many things in the home that needed fixing and were in disrepair. Windows didnt open, closet doors broken, Carpet was in bad shape. I tried many times to get them fixed.. The doorbell never worked from the day I moved in.. I lived there 2 years. spent over $1000 on landscaping and painted the porch that was never finished painting.. When I moved out they ruined my credit with over $4500 in bogus charges AND!!! Had the audacity to charge me $500 for a doorbell that never worked!!! NEVER rent from them!! This happened 3 yrs ago.. and yes dealing with their maintence lady Sherri is not fun.. she is rude.
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George Ruiz
We had an excellent experience with Century 21 East Lake Realty. We rented a home in Palm Harbor and they took great care of us (and we were not easy to deal with). The owner of the property was very nice and the maintenance staff went the extra yard to make sure we were taken care of. I know not enough people go the extra yard like they did and I wanted to express my gratitude. Thank you Century 21 East Lake - I will recommend you to my friends and family.
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Aileen Miller
We recently rented our home through Century 21 Eastlake. They have been wonderful to work with - very detailed and very responsive. This is a big step for us (we live out of state) so having someone we can trust to manage our property is very important. So far they have exceeded our expectations. They have treated the management of our property the way they would treat their own property. Thank you and keep up the good work.
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Dannie Kibler
Century 21 managed our property for five years before we sold it last month. We live out of state so we needed someone we could trust to properly manage our property. I am very glad we chose them as some renters are not very easy to work with. They did an amazing job screening renters and collecting rent. If we buy more property in the area we will definitely use them again.
AL
Alexander Sullivan
Laudia was definitely an asset in our real estate experience. She was so knowledgeable. She was aggressive when she needed to be but not overpowering. She makes it a point to give you what YOU want. And what a lovely smile. We would definitely recommend her and would use her for any real estate dealings we would have. Thanks
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Kelly Choi
Karen Sewell has been an excellent leasing agent for me. She is extremely professional. She takes care of her tenants. Never once has Karen been anything but helpful and honest with me all the years I have leased through her. I would recommend Karen at anytime and have numerous times!! Thank you for all your service, Kelly Choi
A
Anonymous User
Property management at its worst! These people are a joke. I rent a.house from them that has needed more repairs tham id like to admit and beyond that the inconvience of repairs and the ever so unpleasent sherri in maitenence. Would not reccommend for renters/property owners
HO
Holly Turner
We recently purchased a home through Century 21 East Lake. Thank goodness we had a very reliable Realtor - they did an amazing job getting the home closed on time. There were a few issues with the inspection but our Realtor handled it all for us. Great job- thank you.
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Anonymous User
You are the best Erin! Very professional and went the extra mile(finding avenues to list, advertise, etc) to sell our home. You are the best agent we have dealt with and over the years (there have been several others that dont even come close). Thank you!!!