Pensacola Lock and Safe Inc

2403 Langley Ave, Pensacola, FL 32504, USA

Address:	2403 Langley Ave, Pensacola, FL 32504, USA
Phone:	+1 850-476-1164
Site:	pensacolalock.com
Rating:	4.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 32

Reviews 11

Lee Williams

EXCELLENT COMPANY: VERY SATISFIED CUSTOMERS! Last year we bought a new house and they had our new home re-keyed with in 24 hours. The technician was personable, likeable, professional, time efficient, and excellent at explaining the differences in the types of doors and locks we had. We had an excellent experience. This year we lost a car key because of our positive past with pensacola lock and safe, without hesitation, we called them again. The first moment on the phone with an obviously happy fella (dont remember his name) instantly eased my frustration of losing the car key. Dispatch was great, Lisa offered to have someone come out right away. With in an hour, they called to let me know our tech was on his way. Spencer was able to re-key the car and answer other general questions I had. Spencer, was also a very knowledgeable, likeable, helpful, professional technician. We have had amazing customer service with each and every encounter. The prices are fair and fully disclosed up front. Fair and honest businesses are a gem in todays world. My family has benefited, twice now, from this excellent company. We are extremely satisfied customers and will return to pensacola lock and safe for any future needs. I suggest anyone else do the same. - Lee.

Kevin Hoffman

I am the property manager for J.G. Buehler & Company which handles approximately 170,000+/- square feet of class A office space here in the city of Pensacola. Pensacola Lock & Safe (PL&S) has been our preferred vendor for as long as I can remember for several key reasons. 1.) They are extremely responsive. Of course whenever a locksmith is needed it is almost always an emergency, and time and time again PL&S has arrived on or before time and stayed as long as it takes to complete the job. 2.) They are professionals and very trustworthy. I have found PL&S to always be courteous and act in the utmost professional manner around all or our tenants. I only hear compliments from any suite theyve worked with. 3.) They are great people. Bottom line is they are professional, honest, trustworthy, and everything that you could ask for in a vendor. I highly recommend them!

Nicole Gerke

Technicians arrived within the time they said, quickly unlocked the door and would have gotten five stars if their attitudes and actions had been different. Called them to a medical practice where the one technician sat in front of the building and chain smoked-- while they may have felt it was after hours-- 545pm for us means there are still patients present; did not feel it was appropriate to be smoking within 10 feet of our door. After the service was completed, I had questioned the amount to be paid the tech became nasty and rude all the while sitting in his van, making no effort to be a professional with me. No receipt was given and I had to call the next day to have one emailed. Likely wont be using them again if the need ever arises.

Anonymous User

I had my locks changed through Pensacola Lock and Safe about 105 days ago and one of the locks just broke. I called them and they told me there is a 90 day warranty and it would cost $55 for them to just come here and look at it, in addition to whatever it cost to fix the lock. I never abused the lock, so I dont think they did a good job of changing it in the first place. Be wary of doing business with this company, Ill be calling a different one to fix the broken lock because if they didnt do a good job in the first place and then wouldnt come out and fix it no charge, then I dont really trust them to fix it right.

mapace83

Wish I could post a higher rating than 5 of 5 stars. My needs as a customer were given GREAT attention, my items were made in a very timely manner (during the holiday season!), and the young lady who works reception / logistics / scheduling (I believe her name is Lisa?) deserves a raise. Shes one of the most pleasant and helpful people that Ive ever spoken to who works in customer service. The items that I purchased were used to bring a very old family heirloom back to life, which nearly brought two of the men in my family to tears (haha!). VERY satisfied with my dealings here and will be returning!

Anonymous User

Alpha Closets and Company loves working with Pensacola Lock and Safe. Every time we need to call on them, everyone is very friendly and responsive to our needs. Bobby has helped us out a few times and although Im sure there are other very reliable people who can help at Pensacola Lock and Safe, well always request his help, should we need it in the future. Hes personable, positive, helpful, and a joy to work with. It is great to find a local company who stands by their work and has such reasonable rates. We highly recommend Bobby and Pensacola Lock and Safe for both personal and residential needs.

Trout Org

Yesterday I accidentally locked my keys in my car. Not only that, but also nine bags of ice I had just purchased for my cousin Efrans Bar Mitzvah! Efran was SO excited about becoming a "man" and I was worried I wouldnt have ice for the party and I would ruin everything. One call to Pensacola Lock and Safe and I was back on my way. They were SO fast that the ice didnt even melt one bit and the Bar Mitzvah went off without a hitch! (except for the Gribenes which were horrible - blech.. hope my aunt Rabah doesnt see this!) Thanks Pensacola Lock & Safe!

Candice Fulcher

Wow!!! Pensacola Lock and safe was great!!! I got quoted $45 dollars to have my car unlocked, but I only had $20. Im 36 weeks pregnant, and out of the great kindness in their hearts, they came and unlocked it for me for $20. Its great to know that their are businesses out there who actually care about their customers, and not just the money. Thank you, thank you, thank you!!!! You guys are great!!!! Keep up the great work!!! You guys are awesome!!! I definitely recommend this place to anyone and everyone!!!!

John Manzanet

The owner of the company, Saki Filios, personally came and serviced my home... Not only was he very efficient, he was also very knowledgeable. I picked Pensacola Lock and Safe because my property manager Lisa Beard manages my properties. When we have a renter move out, she calls Pensacola Lock and Safe to change out our locks and she has been using them for years now.. I highly recommend Pensacola Lock and Safe for all your locksmith needs. 5 Stars. Thanks Saki.

Lorraine Gibbings

Theres nothing worse than that helpless feeling of being locked out of your own place and having nobody to call! Well, with these guys around, you never have to be in that situation. One call to them, and someone is on their way to save your day! They are so efficient and professional that you know you are in good hands. I will never feel helpless again now that I know I have someone I can rely on when I need them the most! Good job Pensacola Lock & Safe.

Anonymous User

JME Vacations has used Pensacola Lock and Safe for the past 11 years on Navarre Beach. Bobby Da Lock with Pensacola Lock and Safe has been one of the most professional, punctual, impressive locksmiths we have ever dealt with. When I call them with a problem, they are always out here the same day. Our guests have always been complimentary of their services as well. I always recommend them to friends and family as well. You cant ever go wrong with them.