Hummel Tire and Auto

Reviews 3

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Christopher Sergakis

HUMMEL really came in clutch on a few issues I was having even after they had serviced my truck. They looked into the issue I reported and came through 100% to make sure I was satisfied. Everyone there is very kind and willing to do their job the best they can. They replaced my calipers after digging deep into the issue and finding that they were not coated in the assembly line like they should have. I respect them highly for reaching out to me and taking care of this issue even 3 months after my truck was serviced. So relieved that they replaced these parts for me. AWESOME guys, I really do appreciate it. Thank you Christine Ok, So I went into Hummel 3 months ago after my brakes wore out on me while visiting pinellas from Tampa. I was in a time crunch and they were quick about the fix and sent me on my way after fixing the front calipers, front rotors, and front pads. I am highly dissatisfied with the poor quality products they replaced my OEM parts with. I am in a 2011 F150 platinum and after the $691.22 brake job I can proudly drive around with completely ORANGE rusty brake calipers. Apparently they gave me raw steel calipers. I called and had them take a look this past week and they said it is common and cant do anything about them. Funny I look up the cost of the brake calipers online going by list price through NADA, Autozone, etc, no replacement caliper cost $101.00 ea. I was told they use all WAGNER BRAKE PRODUCTS that meet or exceed OEM when I mentioned ordering the parts and having them install them. I really just took my girlfriends word when she said she liked HUMMEL and they "seemed" honest and straightforward. When they took a look at the brakes just recently they also diagnosed my overheating problem to be from the radiator overflow hose leaking and went on to explain that the labor charge was for a half hour on this hose. This job would have been around $145. They also suggested that I replace my upper and lower radiator hoses. This job would have been around $340. I was amazed by the high prices for hoses because I have changed a couple in the past on my other vehicles and they cost no more than $50 a piece. anyways, I went to another mechanic and after speaking with him for a bit about what was going on he told me all three hoses wouldnt take more than an hour and it would cost just $90 plus tax to have them installed. Ordered all three hoses for $113 with two day shipping and the entire job only cost about $205. OHH... plus the $40 diagnosis fee from Hummel and $20 for filling the radiator overflow. so about $265 vs HUMMEL $465. I really feel like they are not out there to provide quality and in depth options for your vehicle even at a reasonable price. RUSTY RAW STEEL CALIPERS ON A 2011 PLATINUM TRUCK? FOR $101 plus tax a piece? AND LEAVE A CUSTOMER DISSATISFIED? Take what you want from this review, it is simply that, a review of my thoughts on my experience.

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Steve Romero

Took my vehicle to Hummel based these great reviews. I needed my check engine light problem resolved and my rear brake light fixed. Hummel told me I needed a new temp sensor to fix the check engine light warning and a circuit board to fix the brake light. Great! I thought problem was solved -- until on my way home my check engine light lite up and I noticed my break light still didnt work. I scheduled a visit the next day for Hummel to investigate the problem. Turned out Hummel used a dud part on my break light. Problem solved, yay! As for the new temp sensor Hummel said they just needed to tighten it and now check engine light should not come back on. I drove home and the next day check engine light on again and my air conditioner was blowing hot air and things were not right so I immediately drive to Hummel and asked them to correct the problem. When I arrived we found a radiator hose was left loose and disengaged. Hummel tightened and told me the reason why my thermostat is not working is because I am not letting my vehicle warm up enough before I drive. I left Hummel thinking these problems were resolved. Unfortunately after a couple of days - same issue - check engine light on again, thermometer not registering, and air conditioner blowing hot air. I took back to Hummel 2 more times and I left thinking problem was resolved and had to return back to Hummel each time. I waited a few weeks contemplating to take to another mechanic but didnt want to pay so I took back to Hummel again. This time they told me they used a dud temp sensor so they replaced it free of charge and assured me the problem would be fixed. Next day my check engine light went on again. I was done with Hummel as they had proven to be incompetent to fix my check engine light concern. I took my vehicle to Advanced Automotive and they identified and fixed the problem right away! I had to pay an additional ~$200 to replace the thermostat but Im so happy Advanced Automotive diagnosed fixed my check engine problem in one visit!! Where Hummel could not diagnose and fix it in at least 5 visits. Im grateful for Advanced Automotive because of course I work for a living and being without my vehicle M-F was annoying with each Hummel return visit. It also embarrassing and inconvenient to keep taking my vehicle back to Hummel when they made me feel like I was the problem. Safe to say based on my multiple experienced with Hummel I will not recommend them and will not be going back to Hummel.

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Anonymous User

This is Christine Jones, owner of Hummel Tire and Auto. I would like to thank Mr. Reyes for posting your concern on the internet about your oil leak on your 2000 Ford F150 4.2 L engine. The community of Seminole should be kept up to date on the business practices affecting them financially. You came in stating “ My rear main oil seal is leaking, I can’t do this repair myself so I have brought it to you.” I agreed to do this for you. When my master technician (26 years experience) inspected it he found that it was actually the oil pan leaking and the fluid was being blown back onto the transmission making it appear to be leaking from the rear main seal. Instead of stealing your money for a repair not needed and then later selling you the oil pan gasket as additional leaks not seen previously, we were honest about it. You were quoted accurately for this repair! Being a technician yourself, I’m sure you are very familiar with “ALLDATA”. For those of you who are not, ALLDATA® is the leading provider of OEM auto repair software to the professional automotive service industry. This information provides professional repair shops with, among other things, the standard labor time guides to perform specific repairs. Along with the posted labor time guide it also illustrates the repair. For a 2000 Ford F150 4.2L engine (this is your engine size) oil pan gasket replacement the ALLDATA labor guide states 8.0 hours labor to perform this repair, plus the fluids, cleaners and parts needed and tax. In the ALLDATA illustration section the first sentence is “ remove the engine.” For a 2000 Ford F150 4.6L engine ALLDATA states 4.1 labor hours. This is the reference time and repair that you are making in your online review for a different engine. The quoted offer still stands for you. We will perform this repair for you in a timely manner using quality parts backing it with a 1 year warranty. We at Hummel Tire and Auto stand behind our estimates and repairs proudly! We were voted #1 for the 2009 readers choice award for our honesty, integrity, quality repairs and customer satisfaction. Again, everyone appreciates reviews - thank you for your concern.

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