Address: | 6933 Vickie Cir, West Melbourne, FL 32904, USA |
Phone: | +1 321-725-7450 |
Site: | gerbercollision.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
ME
Merlin Hawranke
My experience with Gerber Collision isnt over yet. But Jeremy has been the light in a dark tunnel through the process. I was rear ended by a car that bounced into mine after some kid with Liberty Mutual slammed into her car at a red light. Liberty Mutual then proceeded to make me play phone tag with them for 2 weeks to even get my statement. They were so accommodating as to have me drive in my damaged vehicle an hour in the opposite direction of anywhere I would ever have to be to get an estimate on the car because sending someone out at my convenience is just nonsense. Then I finally find a body shop to take my car four weeks after the accident and Jeremy has worked miracles with getting in touch with Liberty "neveranswerstheirphones" Mutual. He got a rental set up for me and actually got them to respond to an adjustment to the estimate in only two days. Meanwhile the adjuster from Liberty Mutual has completely ignored both my voice mails and never called me back in a window of 36 hours. Long story short, Jeremy has been incredibly patient, helpful, and accommodating while my lack of patience with Liberty Mutual has me at wits end. I will try and remember to update this once I get my car back. I anticipate that they will have done a lovely job fixing it. When I dropped it off they were prompt and watchful.
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Trevor Cobb
I have had Jeremy Collins at this location write two estimates for me for damage to vehicles I own. He has been extremely professional, and obviously very focused on providing the highest level of customer service. All Gerber employees should be like him, and Gerber should give him a raise.
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Kenneth LaPorte
I just had Gerber do body work on my Toyota RAV4. They do a remarkable job and you cannot tell that there was any damage after they were finished, I am extremely satisfied with them and highly recommend them.
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Candacee Scott Wiliams
Service at the front desk was a bit inattentive. The mechanics and sales guy was honest and very helpful. Went above and beyond with giving me good advice. Was happy with the work that was done.
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Tobias
As a very particular car guy, I had doubts my MB SLK would ever look the same as it did before my accident...All Im going to say now is that Gerber did an absolute perfect job.
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Jason Harmon
Great local bodyshop for all your vehicle needs. From custom paint work, to insurance repairs Gerber has you covered.
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Ray Brooks
my repairs were done extremely well, once when they were craftmaster, once after they changed to gerber.
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Tajia Dailey
Professional helpful and FAST. Painless experience. I highly recommend.