Address: | 5935 Cypress Gardens Blvd, Winter Haven, FL 33884, USA |
Phone: | +1 863-324-3262 |
Site: | tijuanaflats.com |
Rating: | 4.4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–9PM |
MA
Markie Dal
Food is usually good and the staff is nice but the store manger is a witch. I use to love this place, ate there multiple times a week. One night however changed that, I ordered some food for pickup. I got home and it was just terrible. I threw the whole thing away not thinking about it; it wasnt until my mother complained that even her bowl was not gross as well. I called and complained because it wasnt the quality we were use too. I then remembered that they started serving turkey meat. I suggested that possible it was turkey because the meat didnt taste or looked like their beef. The young lady apologized and said they would replace it. The next day I called for them to make them along with ordering some other food as well. When I arrived to pick up my food, the store manager was rudely saying they werent going to be replacing the food again and that there was nothing wrong with the food it was me. Then proceed to tell me that they put the turkey meat away at 9. Luckily I had my receipt which validated that my food was order well before 9 and it was a possibility that the wrong meat couldve been used to make my bowls. I refuse to support a business that is going to belittle me and make me feel like Im trying to steal from them when I spent tons of money with them without batting an eye.
AU
Audrey Carroll
I absolutely love Tijuana Flats! After we realized the Tsunami Sushi was closed on a Sunday, we instead decided to visit Tijuana Flats next door. We have one locally up in Leesburg and Ive always had a positive experience with them. We were warmly greeted at this location and the staff was generally friendly when interacting with customers. We ordered 2 burritos with meal included. Our food came in a timely manner and the inside was not over crowded, but it was busy. Music also was nice and not blaring away. The blackened chicken burrito itself was excellent as always. The sides were seasoned rice and refried beans. The rice was pretty good and not dried out or overly seasoned. However I was disappointed with the refried beans. They had the consistency of goop and easily fell through my fork to plop back on my plate. Once I mixed them with my rice, it wasnt as bad. I also wish someone had asked how our meal was before we left. I probably wouldve mentioned that. Over all it was a positive dining experience and will return as long as the beans are are a little better next time.
TA
Tamara Bordon
We went here not knowing this is a chain restaurant. The workers said the mahi tacos were popular. Gah. I didnt care for them. Gave us chips and salsa, a "free appetizer," and the salsa was too sweet and not very good. My husband got carnita tacos. He wasnt impressed. The food was just alright for the price.
ST
Stefanie Thatcher
Extremely slow service and employees lacked ambition and had no knowledge of their own menu. The side items were missing from our to go order and guacamole tasted moldy. Very disappointed in this location, it was so bad youd swear this wasnt a tijuana flats.
TH
The Fat Reverend
Good food for a fair price. Ordered a burrito with extra steak. Unfortunately it did not have extra steak which is fine as long as they fix it. Instead of re-making my burrito, they would only put my extra steak on the side! Thats not good business.
BI
Bill Richard
Love the food and the people here are awesome friendly, courteous, and on top of things. Never have to wait for refills. the choices of hot sauces are extensive. Thousands of times better then taco bell
KA
katie vigna
The food is EXCELLENT BUT your servers did not smile, ask me if I wanted anything or asked me if my meal plan was okay. All they did was frown and walk around they looked like they hated their job.
AD
add h
I usually love the food, cleanliness, and the environment of this restaurant, but when I went in there today it stunk to high heaven. Had to leave couldnt even get to the line without gagging.
NI
Nick Castleberry
Great food and friendly staff. Gets pretty busy at times. Difficult to get drink refills when it is busy. End up having to take your cup up to the counter and catch one of the staff members.
CH
Christian Caccamise
Their queso takes you to yummy town. We drive from Niagara Falls, New York every year and our first stop when we get to town is Tijuana Flats. The food is always delicious!!!
DE
Devin Upton
Great food, decently priced, staff is awesome. DO NOT EAT THE REAPER SAUCE MY GOD DO NOT! I love hot and spicy food but the reaper pepper should be outlawed....still sweating.
MA
Matt Bynum
Holy cow this place is awesome!!! I really wish that we had one of these in Bama, but alas, no bueno. Its now on my must-go list of places to visit when Im in this area.
AM
Amy Bates
The staff are always friendly and accommodating to our family. We stop by every time we go to Legoland because they have free kids meals for Legoland visitors.
JE
Jenna Vazquez-Gerena
One of the best places to eat in Winter Haven. Large portions for decent prices and plenty of flavor especially the large assortment of sauces.
AD
Adam Smith
They have a special on Tuesdays 2 tacos, chips and a drink for $4.99 . Food is good but they should include salsa or queso in the deal
DA
David Meyers
I was on a Tex Mex high after eating here for the first time. Delicious burritos and a friendly staff. I highly recommend this place!
DA
David Thomas
Great food. Lots of choices. They have specials every Tuesday and Thursday. The quality of the food is always consistent.
MI
Michael Jensen
Tijuana Flats is nice in that its different from other venues serving tex-mex-style food, but its nothing exceptional.
KA
Katie Oney
Everything was EXCELLENT. The only thing bad was it was kinda dirty, as in food on the floor all under our table.
ED
Edgar Otero
Service, courtesy, great food, and excellent staff. Thank you for the excellent service. Ed. Sebring florida.
JO
jorge sanchez
I love the nachos! Just about anything is great here. The large selection of hot sauce is make you cringe lol
JO
josh seaman
This Tijuana flats is our go to location, the staff is vary friendly and tinitive to the dinning area.
DO
Donna Rosebush
Great tacos, reasonably priced and staff is very friendly and helpful. We visit every Taco Tuesday!
DA
David Dembeck
The staff are very helpful and funny, and the food is decent. Environment is small, but nice enough.
A
Anonymous User
One of our favorite haunts. Good food, lots of hot sauces, and the staff is always top-notch.
BR
Brian Lester
Great food every time!! We go here after a long day at Legoland and have never had a bad meal!
CL
Clint Clark
Really good loved their many hot sauce options. Menu was hard to follow but food was perfect.
GR
Grant and Candice Cole
Always good and fresh. Only down fall its usually busy. The staff is always friendly too!
MA
Mark Layton
Great chimichangas and staff is friendly. Love the large selections of hot sauces too!
CO
Connor Emerton
Cant beat their Taco Tuesday and Throwback Thursday deals. Great food, great service.
A
Anonymous User
I never got any service and I had to seat myself. I would leave 0 stars if possible.
CH
chad roberts
Great food for the price. Several sauces to choose from, good people work here.
MI
Miana
Delicious food and fast service! The employees always welcome you with a smile.
AN
Andrea Castro
By far my favorite place in town. Great food, great prices and awesome staff
JE
jeania holloway
great service ..great food..huge portions. .awesome staff..will be back...
YA
Yasmine Duerr
Always a great time and great staff. Prices are great and lots of variety
MA
Matt & Ariel Torrez
AWESOME FOOD GREAT CUSTOMER SERVICE GOOD PEOPLE ALL AROUND JUST LOVE IT