Address: | 3070 Windward Plaza, Alpharetta, GA 30005, USA |
Phone: | +1 678-867-8828 |
Site: | hannadayspa.com |
Rating: | 3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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Bonnie Esrig
I purchased a Groupon and visited Hanna Day Spa for a massage in August 2017. The massage was actually pretty good but I will not be returning. Everything about the business was uncomfortable to me. I arrived for my appointment about 5 minutes early. It was dark and felt like I imagine a fortune tellers lobby would look. There was also smelly incense was burning, which is why I assume the front door was left open. No one was at the front desk but I saw the intake form and picked it up and started filling it out. (Nowhere on it did it ask if you had any areas of your body that were hurting/injured nor did it ask some other fundamental questions that Ive seen at other massage locations.) A woman did subsequently come out of the back rooms and seemed surprised to see me. I gave her my name and appointment time and I got the impression she found me on the schedule. Then a man came out and asked if he could help me. Again, I explained that I had an appointment. They had a big discussion between themselves but since they were not speaking English, I had no idea what the issue was but suffice it to say I did not feel welcomed. I was then instructed to follow the man to a room in the back and turns out he was the masseuse. He never asked what type of pressure I wanted and never checked in during the massage to see if it was right. There was no conversation at all. As Ive said, he did a decent job technically but I did not enjoy the experience and would rather go to a more traditional seeming day spa in the future. BTW, at the front desk there is a sign stating that the massages are therapeutic, not sexual. The idea that they were anything other than therapeutic/relaxation had never crossed my mind and I have never seen a sign like that at any other legitimate spa. The overall vibe just didnt work for me.
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Jennifer english
If they had negative stars I would give that. What a nightmare. I scheduled two basic pedicures/manicures for my nieces. I confirmed what they would get when we got there. I waited for them to finish and when I got to the register it was double the price. When I asked why, they said the two teenagers were asked what upgrades they wanted and then let them select it without my permission. They fully expected me to pay after taking advantage of my two nieces that didnt know what was going on. We will NEVER go there again, not only because of what they did, but they cut both of the girls fingers, smudged three of the nails and never fixed it. What a horrible place.
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Eric Pettit
I purchased a Groupon for this Spa for a couples massage. It said NOTHING in the fine print about not being able to use it on certain dates or there being black out dates. When I called to make an appointment for the weekend of Valentines Day they stated I could not use it. I even tried to make it for the day after Valentines Day and they still would not let me use it. I even explained that no where in the fine print did it state this, but they still refused. I will be complaining to Groupon and getting my money back. I dont want to use this spa.
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Kourtney Kamp
The entire staff was very professional and considerate to my boyfriend and I for our couples massage. Ive had quite a few massages now and this was his first, which he was very nervous about. The therapists we had were very thorough and always made sure we were as comfortable as possible. They took their time and worked every tension out! I highly recommend Hanna Day Spa! ♨ thank you for a wonderful experience!!!
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Austin Pruitt
I used a groupon for a couples massage yesterday that I bought my girlfriend for valentines day. The spa was warm and homey, and the staff extremely kind and knowledgeable. This was my first massage ever, but I loved it. I left with a feeling of deep relaxation that I was expecting. I could not be happier with the experience.
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Nick Karbowski
Very bad experience, it was not relaxing at all and wish we went somewhere else. We were given wine, then literally had no time to drink it. They gave us less then 30 seconds to change before barging in. If you are looking for a relaxing massage this is not it. Id save your money and go somewhere else.
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Natalie Nuckolls
This place is the best, anyone who says otherwise was just in a bad mood to begin with. They are kind, they remember your name, their facility is exceptionally clean and beautifully lit and decorated. Most importantly, their services are incredible! I definitely recommend this place!
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Super Hecky
I have been to probably 10+ massage places. Im normally a once a year massage person. I intially tried this place because of a groupon. This is the best massage Ive ever had!! In last month Ive had 3 additional massages. Try this place, its awesome!!
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Dinah Sutton
I have my eyelash extensions done here and I love them...The staff is very warm and friendly and I am so relaxed when I am there....Everything is very clean and professional!
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Talisha Simmons
i HAD A COUPLE HOT STONE MASSAGE. IT WAS AMAZING THE STAFF WAS FRIENDLY THE WINE WAS TASTY I RECENTLY MAD ANOTHER APPOINTMENT TO GO WITH MY FRIEND LOVE THE SERVICE
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shruti chokshi
Beware!!They were very rude and the massage was just ok. They refuse to take groupon and end up charging my mom $75.00.
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Rachel lane
Had a great time. Very nice people. Will go back again, very relaxing.
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Chiquita Horsely
Massage was great, very professional, clean environment
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Francis
The best massage I have so far! For sure I will be back
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Shane Hamblin
Massage was more like an episode of I Love Lucy.
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Phillipa Ansah
great service