Orangetheory Fitness Alpharetta

3450 Old Milton Pkwy #210, Alpharetta, GA 30005, USA

Related:	little gym alpharetta
Address:	3450 Old Milton Pkwy #210, Alpharetta, GA 30005, USA
Phone:	+1 770-686-5352
Site:	orangetheoryfitness.com
Rating:	4.2
Working:	5AM–8PM 6AM–8PM 5AM–8PM 6AM–8PM 5AM–7PM 7AM–4PM 8AM–4PM

Location

Photos 11

Reviews 17

Lisa Resnick

I purchased a package at the Roswell location and used all my classes and loved it. I then moved and purchased a new package at the Alpharetta studio. And I recommended it to so many friends. I used a few classes and then injured my back during one of the exercises. I had to stop exercising and go to physical therapy and rest. I wasnt able to exercise again for a little over a year. When I wanted to go back to OT and finish my package and purchase more I was told because it was over a year that they expired. I explained the situation and even called 2x and asked to speak to the owner. I did not get a call back and was told by the manager that they would not refund my money or allow me to use the classes I had purchased. Needless to say I was shocked. Why??? Why wouldnt they want me to use my already purchased classes especially knowing that I would purchase more. I even called corporate and left messages with no response. Its a fun and good workout but this treatment was terrible.

Medha Narassah

Very bad customer service when you want to cancel beware ... read their fine print policies .. they need a form signed in addition to the cancellation request and signed by their manager Claire. If you dont get that step right they keep charging you based on their billing cycle and they arent cheap or flexible in any way to bend this process. I got charged for 2 months for no apparent reason even after I sent in my cancellation notice 2 months prior just because the manager didnt sign off in it. What a waste of money ! Would never step in to this alpharetta facility again !

Jaclyn Beckley

By far the least inviting and accommodating staff of any of the Orange Theory locatins that I have attended. Love the Orange Theory concept and great workouts, but avoid this location if at all possible! Maybe Im just spoiled by all of the other great locatins where I attend classes. If thats the case Id challenge members to go try out another location nearby!

Brent Davis

Very warm and welcoming environment. I felt comfortable from the moment I walked in. Had 4 great first sessions and appreciated the motivation from the trainers. Classes are very well organized and the trainers gave clear instructions and pushed me to dig deeper to achieve results beyond my expectations. Cant wait to return soon!

Chamberlyn Shelton

Not sure when the other people below went to the Alpharetta location but this is by far the BEST staff I have experienced at any OTF location. I have been going here for about 4 months and LOVE it!! All the trainers and desk staff knew me by name after the first two weeks and I could not ask for a better workout :)

Senn Catchings

The staff here is the best Ive ever experienced! They create a client experience second to none and they truly care about everyone who comes through the door. Their coaches are motivating, fun and they care about ensuring you get the very best out of your workout. Couldnt recommend more!!!

Jane Drozynski

Every workout is different and a new chance to do my best. The coaches are supportive, as are the other members. Even though I work hard, I leave feeling energized and looking forward to the next time.

Katie Bossie

I love OTF! The workout is fun, challenging, and supportive. I can tune out and follow the prompts and know Ill get a great workout every time. Great coaches and staff as well. Highly recommended!

Simone Simmons

I was pleasantly suprised by how well I was treated by the staff. They are warm, friendly and the facilities are very clean. I signed up and I truly look forward to creating my new me with them.

Laurey Sherman

Usually I give them a 4* but today I called 3 hours ahead of time to reschedule a class and Lauren told me I would be charged a late fee. Very inflexible and unfriendly to a customer.

Adrienne Phillips

Great total body workout that is differnt every day, but consistently a challenge to my body! Orangetheory is easily the best 1-hour you will spend on your body!Love it!

Lisa Greensboro

I see Im not the only one dissatisfied with this location. Try elsewhere if youre looking to be warmly welcomed and treated well.

Hope Cornelius

Amazing gym with amazing coaches! Great place to start or restart your fitness journey. Love this place.

Jayant Umrani

Best place to have a workout. The staff and coach are friendly and very good in what they do. Love it.

Thom Lawrence

It is a good mix of weights and aerobic workout, it moves along and is not overwhelming

Carol Cominos

Great Workout! Intense 50 min. and burned a ton of calories!

Olga Boudouris

Great coaches, intensive and effective workouts.