Address: | 237 Mitchell St SW, Atlanta, GA 30303, USA |
Phone: | +1 404-221-8900 |
Site: | ohmynappyhair.com |
Rating: | 3.4 |
Working: | 10:15AM–5:45PM 10:15AM–5:45PM 10:15AM–5:45PM 10:15AM–5:45PM 10:15AM–5:45PM 8:45AM–2:45PM Closed |
A
Anonymous User
Lately, Ive been scouting places that "say" they do natural hair care and styles. So, I called ahead today to OMNH to say I wanted to come by and see the shop/ask questions...You know, the normal thing you do when youre about to spend lots of money on something as precious as your hair. Anyway, so I get there, and the place is empty, save for one customer who was done and shooting the breeze and a stylist. No one was there to greet me at the receptionist area. And, the stylist was in the back someone where; I had to ask the customer where she was cause no had to come check on the front area where I was. She seemed ALL TOO BOTHERED to talk to me about the shop. I asked her a NORMAL question about what kind of natural hair care and styles they do. She said everything. I asked what she meant by that. She mentioned a few things, but I didnt hear anything about hair CARE, which is something different! I asked her what products they use, and she said some product, and asked her was it made with natural ingredients, she had no idea. I asked if I could see the products, and I would be able to tell. She went and got it, and I read the ingredients -- bottom-line it wasnt a natural product. Anyway, I asked other normal questions -- how many stylists, how long been doing hair, and she was just SOOOO ANNOYED, that she decided to ignore me and walk around the back of the shop sweeping ---OH I forgot to mention that when I was trying to talk to her when I first walked in she was busy tapping away on her phone --SO RUDE! So, I told her her customer service lacked in everything, and I had no idea why the owner of the shop would have her talking to customers about anything unless she wanted to lose money. She went on to tell me that I came in there asking too many questions and that she was busy. No body every asks to see the products, she said. And, Im like, I only asked you to see it because you couldnt tell me if the products were natural. Anyway, needless to say, I wont be ever going there to get anything done to my hair. Take your money elswhere!!!
QU
Queen L.
I am extremely disgusted at the lack of customer service at this tacky salon. Erica is one rude female with the funkiest attitude. She treats people like they are an inconvenience. I went with a friend for her first appointment here. First off, she wasnt very pleasant when we arrived and made us wait about 5 minutes so she could finish her non- work related conversation on the phone. Anyway, I had a few questions about the services and thought I would ask Erica at the most opportune moments. Since no one else was there but my friend and I, youd think we could just chat a little bit while she worked on my friends hair. Everytime I asked a question, she would roll her eyes and give me a round about answer. She never made eye contact with me and even turned her back to me. My friend was even offended by her. She told her how she wanted her hair and provided a picture as well. She said Erica made her feel foolish for wanting that style and convinced her to get something else. She did not like her hair at all and had me take it down for her the next day. $100 down the drain and 2 customers lost!!! We will never EVER come back or recommend this place to anyone.
LA
Ladie Thorn
First, I called the salon and spoke with Tricia to schedule an appointment. She stated that I could come in immediately. I arrive as instructed within 15 minutes just so excited to get my scheduled service. This was my first time visiting this shop. After paying for parking on the street, I walk to the shop only to find a note saying "be back in 15 minutes". I stood out in front of the shop for 30 minutes, repeatedly knocking on the door heavily to see if someone was there to let me in. Nothing. I was freakin LIVID!! That was so Unprofessional and Discourteous for individual to schedule an appointment and not even have a representative there to at least (1) state my service had to be cancelled (2) rescheduled and (3) apologize for the problem. If this is sign of the type of service they provide, no way will I EVER go or recommend them.
ZA
Zarianna Busby
Honestly, I believe the owner comes off as rude, but that is just who she is. She started my first set of locs and I asked for clean neat rows and square sections. (I even showed a picture) When she was done they were diamond shape and were not in neat rows. She told me she did them diamond shape because my locs will fall better in between each other, but that is not what I asked for. When I asked for it to be changed, with no additional charge, she told me money has nothing to do with it and I would have to repay the full price for something I originally told her I wanted and she did not do. I havent went back here since and will not come back.
LI
Lilana Avery
I cannot say enough about the superior care of my natural tresses I receive from oh! My Nappy Hair salon! Erica has long cared for my hair and transformed my permed hair to a natural state of bliss! Long before the YouTube tutorials and plethora of natural hair care websites and blogs, Erica B and Rosario S were pioneering the natural hair care scene and it was always my pleasure and privilege to boldly profess" oh no its not a perm, its my natural hair""!" Let me give you Ericas number! I highly recommend Oh! my Nappy Hair to all as they specialize in all Hair textures, but provide healthy, vibrant natural hair care!
KR
Krystal Bracy
I found Erica online and let me tell you, she is Heaven sent! I will certainly return to her. Great conversation, very professional, extremely knowledgeable about my natural hair and she is a stylist that actually LISTENS!!! A huge bonus is that she and I are from the same city!!!! Do yourself a favor and visit her, you wont be disappointed!
AN
Anthony W. Wilkinson
I have been going to OMNH for years. There have been times when I was going to give up on my locs, and Erica has performed miracles to where everyone that has seen them has given me compliments. She is truly a blessing, and has mad skills. I wouldnt trust anyone else with my hair. Thank you Erica and OMNH.
KE
Kelli Baskett
I go to this shop for loc maintenance and Erica does very good work. Im constantly getting compliments on the clean look. Highly recommended for anyone looking for a natural hair stylist.
LO
Louise Perez
Liked the natural bio hair mask that their applied to my hair. It really made it look fantastic, shining and soft on touch. Price is affordable.
TH
Theore Hildebrand
Just had my haircuts, color and highlights here. I loved the hairdresser she knows what shes doing and I am so happy with the result..
JE
jeanettesdaughter
Terrible location. Hard to make an appointment. Pricey. Once you get in, service is excellent. Expect to spend all day and pay cash.
VI
Vivian Webb
The best on the business
AM
Amy Slanovits
Rude!