Tips Automotive

2081 Bolton Rd NW, Atlanta, GA 30318, USA

Address:	2081 Bolton Rd NW, Atlanta, GA 30318, USA
Phone:	+1 404-698-3081
Site:	tipsatl.com
Rating:	3.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM 9AM–5PM

Location

Photos 5

Reviews 7

maggmaxxx

I hate to do this. In fact, I tried not to do this by making a repeated simple request that went unanswered. People value mechanics they can trust. TRUST is the MOST important aspect of mechanics next to auto expertise. I chose "Tips Automotive" because it was cheaper than others. Whats the saying?..."You get what you pay for". "Annie H" complained about the phone etiquette at Tips and she was right. When I called, I didnt even know I had reached a business! Chris Burney (the owner) picked up the phone without a greeting or telling his name or the name of the shop (on numerous occasions). When the work was done, Chris sent an "E-receipt" to my email and told me he would send me another receipt which broke down all the work done and the cost of each specific job. I checked for it that day and didnt get it, so I called him and asked for it. He said he has not forgotten and would do it as soon as he got time. It never came. A month or so later, I noticed my engine coolant was abnormally low and that my car was smoking under the hood. When I checked under the hood, the engine coolant cap was not even twisted on! I simply lifted it right off the container. I called Chris Burney to ask if he or his mechanics had ever removed my cap during their work and he said they had no reason to touch the engine coolant. I told him they were the last ones to work on my car and he said they didnt touch the engine coolant. He took the opportunity do more costly work to fix this new issue I was having. I asked him for the receipt that was promised those months ago. He told me his receipt printing machine was down (....???? reeeeeaaaally) So he says he will email it as soon as his guy comes to fix it. I texted him my email again and again. I called and asked for this receipt numerous times. It never came. TO THIS DAY. Now I have a brand new car and my old one was traded in because the head gasket was blown. Thanks Chris Burney of TIPS (TWISTED INTENTIONZ under performance shop-lifters). Maybe they didnt take the cap off, but in the end, why cant you do the simplest most basic job in business...which is to provide your customers with detailed receipt?? Maybe that would incriminate you and hold you accountable for your mistakes or misdeeds. Save yourselves the trouble and pay the price for quality service, a good receipt, people who answer the phones properly, people who operate with honor, and for shops that have warranties on the work they do. I would take this guy and his chop shop to court, but I dont have the time. Ill let karma deal with him...good luck Chris "Burn your customers" Burney

Spencer Allen

The good people of tips automotive are excellent. They are always extremely friendly and helpful with all my automotive needs. It is exactly what you look for in a local neighborhood automotive shop - great prices, approachable people, will do what it takes to fit you in their schedule, and they do quality work. Could not recommend them more!

nahbilahnyc

Black Owned, Great Service Quality Pricing. As a woman to be treated fairly and as a person in a male dominated atmosphere. LADIES, GREAT DETAILING, WIFI, CLEAN UPSCALE RESTROOM, AND NOT BE HIT ON.

Lindsay R

Excellent service and fair prices. I have numerous friends who also use TIPS and are satisfied customers as well.

Stacy Cormier

They fixed my broken car and made it all better. They are nice and friendly.

Young Alumni Affair

Not recommended. Save your money and go to a professional dealer.

Eduardo Cabral

Great, quick, & friendly service.