Locks Salon on Public Square

19 S Public Square, Cartersville, GA 30120, USA

Address:	19 S Public Square, Cartersville, GA 30120, USA
Phone:	+1 770-334-8167
Site:	lockssalononpublicsquare.com
Rating:	4.5
Working:	8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 12:15–8:30PM

Location

Photos 59

Reviews 8

Kristina Buckner

My boyfriend and I both made appointments for our first visit and both of the stylists were 30 min late. After 30 minutes, someone who was not the stylist washed my hair and after, I waited another 10-15 minutes for Tina. I showed her multiple pictures of the a-line I wanted and thoroughly explained that I wanted it very long in the front and short in the back. While she began cutting my hair she was telling me about how horrible her client was before me, how bad she felt for the man she went home to, how this lady could just sit outside and let her hair process for all she cared and how she just want to have a Xanax. At this point I became scared that an angry lady was cutting my hair. After she did the cut, someone else dried my hair half way and I was left sitting AGAIN for another 10 minutes until Tina came back over to finish drying my hair. She did some touch up cutting and over cut one side of my hair by about an inch. At this point my cut turned into a bob, not an a-line. I was so frustrated and not to mention late for my plans I just wanted to leave. I asked about pricing and told a haircut was $41.. they charged $45. $4 does not by any means break my bank but it was morality of it that bothered me. I tried to get used to my hair over the next few days but was still unhappy. I called back and Tina offered to do a redo. I went in to the salon, no greeting, no one checked me in, nothing. Tina took me in the back, we discussed how we could fix my hair (just by taking more off the back ONLY) and within 10 minutes she had cut one side shorter IN THE FRONT! I pointed it out and she immediately got frustrated. At this point I just wanted to cry. She offered free product samples but what is that going to do for me? She effed up my hair twice. I dont know how I had bad experiences twice considering this place has good reviews. I would not recommend Tina and I am definitely never going back.

Morgan L

I made an appointment at this salon to get my wedding trial hair and makeup done. I saw some photos online that looked nice and figured Id have no issues. Tina, the owner, was the stylist that did both hair and makeup. I showed her pictures of looks I would like. Natural hair and natural waves (a half up style). The outcome was definitely not natural. My makeup was nothing short of horrible. I didnt get the full effect of just how bad it was until I put my glasses on and got in my car into natural light. My hair was not "polished" in any way... Shirley Temple type ringlets that were clipped up. I should have said something right then and there, and I regret not doing so. She was so pleased with her work and I was in such a state of shock. I was late to my bridal shower that day because I had to hurry home to wash my face and redo my own makeup. On the short drive home (10 minutes), the pins started falling out of my hair. I even found two setting clips that had been left in. I contacted Tina that day to let her know what happened and how disappointed I was. I was hoping for some sort of solution, apology, anything. She offered me $30 and told me she spent 3 hours on me and would offer nothing more. I spent $150 on these services. I never did see the $30 and Im grateful this was a trial and not my actual wedding day. A very expensive lesson learned.

Brandi Bounds

If I could rate them a 0 I would! Tina the owner, is awful. She truly could care less about the happiness of the customer and only cares about the money in her pocket. I only chose this place because there is not much else in the area. I scheduled a hair appointment and had to give a $35 deposit. This was for a wedding that I was in... (my appointment was with the owner, Tina) well, a month before the wedding- it was postponed. I called the salon to explain my situation & that Im already out over a couple hundred dollars due to this wedding. I had to call FOUR times. Each time I was told that she would call me back. Never did. She finally got on the line and said thats the reason they have the deposit and could care less about me or my explanation. Honey, if YOU as the owner are that in need of my $35- please take it and find another career!

Stephanie Riche

Lets say awfulll employees the main chic the owner her people act stuck up like they have a stuck,up their butt the only true friendly people here are Heather and the owners mom U spend over 100 I spend 200 to be exact n no finish only blow dry I mean how much more do u have to spend to get your air styled they definitely dont appreciate your business and def not their clients who spend a lot of money Just not my type thought with that amount I would have got better service or something but I was treated like a pest and Im paying sorry if Im killing your vibe but maybe as a suggestion get another job Anyone reading this go anywhere else Anywhere else save your money time back customer service

Savannah Cox

This is by far the BEST salon experience I have ever had! These girls are all extremely talented and it definitely shows! You will walk out feeling like a pampered princess. When they shampoo your hair, they massage your head and neck and omg it feels amazing! When I was waiting on my color to set I shopped through their adorable boutique clothing and jewelry while sipping on my coffee they made for me. I truely left feeling revived, energized, and beautiful. It was truely the experience I needed. I will never go to another salon again.

Kelli Pennington

This place is a huge sigh of relief. Being someone who recently relocated to Cartersville, and the fact that my short hair requires a trim at least every 3 weeks, I was looking to find my right fit. I found it! Not only is Tina very accommodating, but she listens to the style that you want and gives you even better! I have never actually been one to take a photo into a place and say "do that", but with a new place I did...and the results were beyond what I could have hoped for. I am very happy to say that I will be a regular!

Michelle Hendrix

I went to Tina at Locks and she was amazing, the cut was perfect and I asked for blonde and red color highlights all over... she is the 1st person ever to get the right blonde color on my hair because my natural color is a dark reddish brown. I have received so many compliments on my hair and would highly recommend anyone to her!!! I am taking my daughter to her tomorrow for a new hairstyle and color and have scheduled myself another appointment as well!!! If you need a fabulous stylist go see Tina at Locks!!!!

Tiffany Allen

One of the best experiences Ive had. My Fiance and I drive over the road so Ive been disappointed quite a few times to say the least. Nicki did my cut and color and did an amazing job!! Im in love with my hair again!! Nhi did my pedicure and manicure and she too was amazing!! Best pedicure and manicure in 7 months!! For me the convenience too was great!! I will be back for both services and live out of state. Thank you ladies I feel great!!