Hey Beautiful Nail Salon

4215 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA

Address:	4215 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA
Phone:	+1 678-903-8790
Site:	heybeautifulnails.com
Rating:	4.2
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed

Location

Photos 26

Reviews 6

Sarah Fulton

the nail techs are super sweet and good at nails and designs; however the majority of the fellow customers are unbelievable rude and inconsiderate throughout the visit. To clarify my original review, I am a weekly customer who has been telling everyone I know to come to your new salon because the ladies do fabulous work. I came in this morning with my friend as usual and was told to come back in 30 minutes. We were NEVER told we needed to sign in OR make an appointment like other salons in the area run. We did as we were told and came back in your salon 30 minutes later. I went to pick out a color, customers were rude, reaching across me and practically pushing me out of the way to get what color they wanted, now as you cannot control how others act, I went and sat back down. The owner came up and asked who was next, I spoke up and said we were here thirty minutes ago and were told to come back, so we did. Then this extremely rude person spoke up and said "um no, I was here before them". The owner took everyone else before they took us AFTER we had already been there and come back like she had asked us to do. So we ended up waiting another hour. You stated Im reckless and irresponsible, but yet it seems the owner who told me to come back neglected to tell us we needed to sign in and then knowing she had told us that, did not explain to the other customer that we had been there and that she had failed to tell us to sign in. So shame on her. That was extremely poor customer service to two regular customers To comment back to the "owner" since you have seemed to block me from seeing your responses, I want any one that does take the time to read these comments to know that I support small businesses and the work and attitude of the nail techs is very good, the customer atmosphere is not. They do have control over it considering they have multiple signs in the store saying "if your child does not behave you will be asked to leave" and further more, the person writing these reviews is not the owner , Ive spoke with her and shes very sweet. The person writing these is the big "body guard" just sitting at the counter by the door. And where was he when we were suppose to "sign in"? Not there.

I typically avoid leaving poor reviews but felt it was necessary as there seem to be so many great reviews for this salon. I give three stars because my pedicure was lovely and they even corrected my polish when it would not dry. And because the salon seems clean. I cannot say the same for my pink&white gel nails. Im not sure if the lighting in the salon is poor(I didnt notice the flaws until I arrived home) or if the tech was just super inexperienced. The gel is incredibly thick, it does not blend well into my cuticle are. On several of my nails, the gel goes all the way over my cuticle area. One of my nails is ridiculously misshaped and the gel lapped all the way onto my skin. Not one of my nails is smooth or rounded correctly... After drying my nails with a light, the tech applied oil without ever wiping my nails down with alcohol, but I didnt realize this until I was home. My nails were incredibly sticky until I wiped them down with alcohol at home. I also have several cuts on my fingers and gel build up under my nails that was not properly removed. My nails are hideous. I cant imagine how awful they will look when theyve grown out for a couple of weeks.

shannon carter

I have been a faithful client of another nail salon in Paulding County for 4 1/2 years, as time has went on Ive become more and more unhappy with the service that salon was providing. I started looking for a new salon that was 1-efficient with keeping on track with scheduled appointments 2-friendly 3-clean 4-does flawless work, including getting the shape of my nails right (huge issue with the other salon I was going to before) 5- do exactly what I ask for. A friend of mine recommended Hey Beautiful to me and I am SO GLAD I tried this salon out!! Savann did an amazing job on my nails! She got the shape down exactly how I wanted and my nails came out flawless. This is the first time in a long time Ive been 100% satisfied with my nails. Im very very picky and she nailed it!! This salon has all 5 of the points I was looking for PLUS more. The salon is gorgeous and the nail techs there all do great trendy looks! Ive found my new nail salon!

Caitlin Davidson

Friend and I tried this salon for the first time last week. The pictures looked nice online and upon walking in it was pleasant and welcoming. The wait was extremely long due to "6 people being out" per the owner. When we finally got seated for our pedicures, we had to adjust the temp of our water at least 3 times because we sat there again for another 15 or 20 minutes before someone started on us. The girl that did my pedicure seemed to be inexperienced. She trimmed my nails, gave me the massage and then the owner came to paint them. Upon checking out, I was charged for 2 pedicures. They wouldnt refund the money back to my card so I was given cash instead. The next day my toe was infected and I found out by an urgent care provider that she had cut me on the side of my nail and am now on antibiotics. Will not be returning. We will stick with our usual place, next to Target.

Lakeisha Jones

Salon is beautiful. Service was great. The staff that I encountered was soo nice! It is hard to rate a business on the work of one person. I hate to leave bad reviews. Upon further inspection once I got home, I noticed that my nails were very sloppy. I got a full set and similar to previous reviewer stated. My nails are flat and not curved on top at all. Acrylic on my cuticles and a couple misshapen nails. Polish doesnt even go all the way to the sides of my nails. I think the tech needs a desk lamp to see better. I came because I wanted to support a local, cultural business. Ill give it another shot for my fill in because there are a ton of great reviews. **update, went back for a fill and I was very well taken care of..Nails are fab!

Heather Thomas

The inside of the place was beautiful. It was very modern and clean. I am new to the area and chose this place based on the high reviews. When I first entered, there were 2 ladies already waiting. I was greeted within a few minutes and was told to sign in. I was told there would be a 15 min wait for a pedicure. I waited and waited and waited. The 2 people ahead of me were called and were getting worked on. Needless to say, 1 hour worth of waiting. I get up and ask the lady how much longer. She tells me they can get the water running, it would be a few more minutes. Wait time was absolutely ridiculous and unacceptable for amount of people. I understand if they were busy, but I was the only one waiting for at least 45 minutes.