Ulta Beauty

338 Newnan Crossing Bypass, Newnan, GA 30265, USA

Address:	338 Newnan Crossing Bypass, Newnan, GA 30265, USA
Phone:	+1 770-252-2268
Site:	ulta.com
Rating:	2.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 38

Reviews 9

Lillian Surynt

PLEASE DO NOT GO TO THIS SALON!!! Unless you are wanting your hair to be completely damaged and be told that you are to blame for it. I went here yesterday wanting to get my grown out roots colored, something I do every 7-8 weeks. I had been working a lot and my normal stylist and my days did not match up for the rest of the month so I thought Id give this a place a shot, after all I just wanted my roots done, a simple process at any other salon I had been to. My hair is naturally light blonde, mind you I take very good care of it, very little heat, always moisturizer it. Normally they paint the roots, put a simple toner on the roots and Im gone. Oh was this not the case. She proceeeded to dye my roots, great they got lighter, not as light as they usually do but told me that the toner would make them lighter as well.... Boy was she wrong. She applied a toner all over my head for about 20 minutes and sat me under the dryer, as I looked at my hair ends on my phone I was MORTIFIED, my previous bleach blonde golden hair was now GREEN. She said she could fix it and that it was my fault for not understanding that their color selection had a different color of "golden blonde". She put ANOTHER toner on my head about 20 more minutes it had proceeded at this point to turn BROWN, at this point I was done and ready to walk out. I had tears in my eyes my previously blonde hair, which I only wanted the ROOTS done was now completely brown. She convinced me to stay claiming the next part would lighten it a lot. Well it definently did, and Im guessing she put some sort of bleach over my ENTIRE hair for 20 minutes. She sat me in the chair after washing it and my hair was so damaged she could not brush it and was layering product after product. She went to wash another clients hair in between and I tried to brush it and could not, my hair was falling out in little clumps. I was mortified and at that point had to leave. She made me sign a "chemical release" stating my hair was previously dry and damaged and basically that it was my fault. I never heard of this but I just wanted to get out of there at this point I was crying. I said I would pay for her time and in her words said " it doesnt even matter at this point, now I need to go get my manager," and stormed off. The manager told me that this was a standard release and that if I let her dry my hair it would be softer. I could not stay there one minute longer. I did not have to pay and am now left with a burned scalp and FRIED hair. I simply wanted my ROOTS done and now I am left with my entire head of hair fried. I am not sure how long, or if my hair will ever recover without having to cut a lot of inches off. PLEASE BEWARE!!!!!!

christopher adair

My wife had an appointment here at 10am this past Friday September 23rd. She was 10 minutes early,They never even started on her hair til 12, she was there until 449 according to the receipt. She was told the cost would be 170 dollars. She was charged 262 dollars. Last night she had to sleep with an ice pack on her head, her hair was burned and scorched, her scalp was red and she was crying. She has planned to have her hair fixed for months, and this is what she ended up with. We had to buy an oil kid for 87 dollars just to get the necessary oils back into her head. The staff here has offered no refund. I spoke with the manger personally to no avail. She basically said Im so sorry. I recommend to anyone going to this salon in the prestigious Ashley Park... DONT DO IT! YOU MAY ACTUALLY LOSE YOUR HAIR LIKE MY WIFE DID. She has very full thick hair, ,for anyone knowing Victoria..which alot of people do.. you know she has very thick vibrant hair... well thanks to this place not anymore. Its been a nightmare

Hannah Sanders

I should have ordered online instead of driving over an hour to make a special trip to attempt to spend my 2 Ulta gift cards in person. The store was completely unkept and the staff were no help whatsoever. I had my 4 month old baby with me in her car seat and was lugging her around the store, very visibly in need of assistance. No one once offered any help. I on many occasions was just standing there in the entrance holding the heavy baby car seat, her backpack, and my purse, visibly trying to look for assistance and the 3-4 staff members all saw me but none even approached me!

Kayla Sexton

So many reasons as to why I travel to the Peachtree City one instead. This location is filthy and always understocked. The staff are all rude and unprofessional. If you dont go in with makeup on, fixed hair, have tattoos or piercings, they follow you around the entire time as if youre about to shoplift. Discrimination is so bad here, just like Newnans Sephora. If these are things that bother you like they do me, then go to Peachtree City, that store is the complete opposite! If youre looking for an amazing cosmetologist, go to Vance in PTC. :)

Savannah Reuter

This review is specific to the Benefit Brow Bar. Let me first start off by saying Ive been getting my eyebrows waxed since I was 15(8years) and this is the first one that I have been red, swollen, and raw the day after getting them done. My skin physically hurts from being over waxed. They lady, and I can remember her name, was very sweet, pleasant, and professional during my session but the work she did left me looking like a mess and in pain.

Alexis Hayes

I showed a picture of what i wanted. Ombre hair. She turned my hair banana yellow with chops of brown in the back. I have a field goal on the back of my head. Looks nothing like the picture but does look like i got dye out of the box and tried dying my hair blonde over brown and it came out choppy and made my hair frizzy and disgusting. 200 hundred dollars ladies. If you want a bad hair job then i suggest a 6 dollar box from dollar General.

Melanie Cagle

Pretty bummed! I paid $21 dollars for an eyebrow wax and still had to go home and get stray hairs. I could tell the girl was having a rough morning but she smelled very strong of cigarette smoke while in my face doing my brows. Its just polite to wash your hands after a smoke before you get in someones face your working on. But did I mention $21 for an eye brow wax (I was in shock) that I had to go and correct!

Neka Smith

The Newnan ulta cosmetics is very unorganized and never stocked . And most times its not due to people purchasing products & them being sold out, its just because the workers are to lazy to stock the shipment of items they received . I guess leaving them in a huge box for the costumers to pick over is one way to get the job done .

Emily Wilt

Mitra is awesome!! She did what I wanted. She also would make sure I liked a certain product or heat to my hair before using it. She was super sweet. I highly recommend her. Ill be going back. Also, the manager on the floor (I dont remember her name) was super sweet. She complimented my hair several times :)