Address: | 3724 N Peachtree Rd, Chamblee, GA 30341, USA |
Phone: | +1 770-451-6765 |
Site: | zurnplumbing.com |
Rating: | 4.3 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8:30AM–2:30PM Closed |
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Eric Koch
I am a long time customer of Zurn Plumbing and am so because of the people and the company. In this day and age there are so many people who claim to be quality, fair price, experienced, etc. but you find out that there are truly a much smaller subset of people and companies who are. Zurn Plumbing has done jobs ranging from basic repairs, to full kitchen and bathroom plumbing installs for me. Their technicians are knowledgeable, courteous and always want to make sure job is done right and to your liking. Additionally, I am very picky person and they leave the job site spotless.....bet like me youve had crews come in and leave a small disaster to clean up when done.....NOT Zurn. One item I bought and had installed recently was Tankless Hot Water Heater......my model is Rinnai RU98I. Ive had many 30G & 50G water tank heaters in past and always end same way...leak, noisy, heating water all the time you do not use. I did a lot of research and Matt @ Zurn came out and answered all my questions. The installation went great and weve had it a year now. I have two teenagers that seem to take multi-hour showers, along with dishwasher, washing machine and normal hot water tap...the RU981 keeps up with all the demand no problem...AND we never run out of hot water !!!! Also, whether weve gotten used to it or never was much of an issue the delay to get hot water it not noticeable. For items near side of house with the RU981 it is almost instant...the longest throws across the house are about 10second delay....and like any hot water heater it gets warm quick and hot in about 10sec. I realize these tankless water heaters come at a premium but there is a savings in your energy bill to help offset....but for me the premium for the benefits has been well worth it.....just divide the premium over the years youll have it minus the energy bill cost savings and it really becomes minimal. Hope this helps anyone considering plumbing services and/or tankless water heater.
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Djamal Balbed
I employed Zurn Plumbing to re-run a gas line in my kitchen as well as cap an existing island sink. For the most part the work that they provided was fine. However, when cleaning up I realized that they had removed and taken the island sink faucet. This was after he asked if I wanted him to remove the sink and faucet and I said to just leave it. He said "are you sure" and I said yes, just leave it. I emailed the office on a Sunday and they called back the next day. The clerk that I spoke to said that they would be dropping off the faucet to me. When I asked why he took it, the response was "Im not Eric, youll have to ask him yourself." I told him that I thought it was something that they should handle as a company at which time he said that he would speak to his manager. I will not employ Zurn to do any more work on my house.
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James Duckworth
Ive been a customer of Zurn Plumbing for several years. Ive used them in my business and my home. Today I had a break in my main water line to the home and Zurn did the repair - they were onsite roughly 2 hours. They did a nice job, as they have done in the past. My beef is pricing. They charged me an exorbitant fee for the work done. In hind sight I should have pressed them on the charge prior to doing the work. I challenged the price after I was told the fee and spoke with a supervisor in the office. They gave me a 10% discount. Honestly, I felt I was overcharged at least 30% if not more. If I had known the fee they would charge for this relatively easy repair I would have called another service to get their bid.
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phobic85
Noticed late Saturday that I wasnt getting much hot water, only to discover my pilot light was out. Tried to relight it unsuccessfully, and determined something else was going on. I called Zurn when they opened, (after having called another service who couldnt come until late Wednesday), and Zurn had someone here by 11a.m. Two really nice technicians, who not only repaired my heater, but cleaned the nasty dust, dirt, etc that was in the area where its located. Without a doubt, they will remain my "go to" plumbing service in the future.
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David Livingston
We have been using Zern Plumbing for a very long time; and on every occasion that we have needed their services, were totally satisfied. They are professional, caring, and employ a wonderful group of service techs. We have used them for minor repairs and large projects, and I have never been disappointed.
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Kelley Rhule
Great price, great work, & great customer service. Mike is a superb employee. Made me feel knowledgeable and comfortable with the entire process!
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Lila Kellam
Jerry was helpful!