Astrin Resal Estate & Astrin Property Management LLC

Address:	3565 GA-20, Conyers, GA 30013, USA
Phone:	+1 770-679-1770
Site:	patastrin.com
Rating:	2.7
Working:	10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed Closed

Location

Photos 8

Reviews 6

K Garner

Property was on Big Bear Conyers. Pat Astrin and her staff are the worse company I have ever dealt with. This last year of dealing with her and Denise have been complete HELL. If you are willing to deal with drama and headaches sign up here. They do not fix broken appliance. They replace them with more broken appliances. They do not paint or replace the carpet before you move in. Denise will say one thing and Pat will change the story or the other way around. All lies. Their workers dont speak English, someone will come out with him to translate, along with being covered in tattoos (even on his head). The A/C was broken the day I moved in, I reported it on a Friday, On Tuesday I still hadnt heard anything so I sent another email (cause thats how they run a business) Denise replied with "your A/C along with 7 others are broke, we will get to it when we get to it." When winter came the heat didnt work yet again you still have to wait and wait and wait. I have pictures and videos of how I left the place inside and out yet they still kept most of my security deposit. Denise said I didnt cut the grass and kept $150 for a tiny townhouse yard (tiny front yard and tiny side yard no back yard. I paid $25 every other week to have it cut). I have a receipt where I had the carpet cleaned before I moved and they kept $100 for that. Denise said I left leaves on the patio (there are no trees out there) so where did the leaves come from? (lies) I bleached the kitchen and bathrooms before I moved and they kept $150 for that. Pat said I wouldnt get any of my deposit back because I would not allow her to show strange people the townhouse I was living in with my property there but "someone" sent me some of my deposit back. Hmmm I could go on and on with their rude customer no service but hopefully you get it by now.

Autumm Banks

We just recently moved into a property on Plymouth Way. We loved the property when we viewed it and still do however there were a few problems that we were told would get fixed prior to move in. Before making our deposit, the company was flexible and caring but after, the ball dropped. We made our deposit then did our walk through before signing the lease, my fiancée was rushed through this process because Jennifer had somewhere else to be so several things were found after she left. We were told wed get an email with the checklist and still havent received it. We were told the utilizes were on and we had a grace period to have them switched in our name since we were moving on a Friday however there was no gas therefore we slept in a cold house for three days along with my child and two year old niece. I addressed these things to the company and was only told that they gave my number to the contractor who would call us. Our lights and water were turned off three days after moving in without notice. When I called, there was no interest in our plight. We now speak directly to the contractor who is in touch with the landlord because they seem to be the only caring people in this situation. My problem is not with the landlord at all, it is with the company. I encourage anyone to ask all the right questions and make sure the house is livable before moving in and I encourage any landlord to think twice about going through this company.

Autumm Banks

Edited review due to owner response: Listen to the reviews! I have seen this office reply to numerous people on here claiming what they are saying is untrue. I shouldve taken heed to the complaints. There was ONE issue we had that was handled within a timely manner and that only happened because we contacted the owner herself. Ill continue leaving my reviews EVERYWHERE I can! Original review: Honestly, 1 star is deserved because SOMETIMES they are actually nice but what you wont get is professionalism in the entire office. I have never dealt with a more unprofessional team in my entire life. They are rude and talk to you any kind of way. My husband and I both received text messages from Candice in the office. After receiving in, we try calling to reconcile the matter. We called 10 times and left several voicemails, no response but after the 4th call, Candice replies with a text. They are beyond ridiculous. Unless you are in contact with the home owner, things will not get fixed in a timely manner. ny 94 year old grandmother came to visit and had to stay two weeks in a heat less house. It still took a month to get fixed. If you are looking to rent, dont rent here. If you are looking for a management company, you are better off managing it on your own rather than using Pat Astrin and her team.

Colleen Beaty

Looked at a particular property in Conyers, present tenant that was there was filthy. Hole in the carpet. When asked about the hole was told they would replace the carpet with tile floors, but they will not paint the unit. I find that very odd in the state of Ga that you can allow another person to move in on top of the previous tenants filth. The walls were a hiddious green and dark beige throughout and they were not going to paint. I was told they do not paint, but would allow the person who will be moving in to paint if they like. I know that is against the Landlord and Tenants violation in Rockdale County. What is the deposit for that they get up front, I thought that was to repair any damanges done by previous tenants, but I guess not. Someone needs to check into this company and possiblly report them to the Rockdale Housing Landlord and tenants because certainly it is some kind of violation.

Tasha Mack

Pat Astrin is a money hungry slumlord that is very rude, disrespect, unprofessional on all levels! Property on Laurel Ct has tremendous plumbing issues! (UNIT A & B) Property was absolutely nasty, unclean, smelly and worn and missing tiles in dinning and kitchen floors. Today my basement has flooded again for the 3rd time and still no response from Pat ! My home office is ruined and so is my equipment! I have had several issues with Pat and these leaks and nothing has been resolved. Pat admitted to me about how she filed false insurance claim on unit back in 2014 to repair flooded basement just for us to continue to have leaks so what happened to the insurance money! It sure never wasnt used to fix the plumbing issue and has went up on rent 2xs without improving the property. DO NOT RENT OR USE THIS COMPANY FOR MANGEMENT! IT IS A DISGRACE THAT GEORGIA ALLOWS THESE TYPE OF PEOPLE TO BE IN BUSINESS!

Andrea Walker

My experience with Pat Astrin has been terrible. She is disrepectful and doesnt know how to speak to customers in a nice manner. She is not people-friendly and is very rude. She doesnt respond to issues with the property and when she does, she puts it all on the tenant. She claims that she didnt receive emails and poorly manages issues. I have been in a property rented by her for several months and most of the issues that were raised when we first moved in have been ignored and not addressed. We have had no heat all winter and she claims that this is something the tenant is supposed to fix. Ive also witnessed her be extremely rude to her employees. Im not sure how she manages to stay in business but I would NOT recommend working with her and will NEVER work with her again.