Caliber Collision

3753 Longmire Way, Doraville, GA 30340, USA

Address:	3753 Longmire Way, Doraville, GA 30340, USA
Phone:	+1 770-986-9438
Site:	calibercollision.com
Rating:	4.2
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 8

Reviews 5

Andrew Marcus

This review is difficult to write because this place did many things very well, but fell short in the end. The customer service is friendly. I eventually spoke to every employee and they showed genuine concern for my situation. However, when promised a call back I would never get one and had to hunt them down to find information on my vehicle. The car had extensive damage but was suggested to be fixed in 8 days. We are now on day number 40 and still do not have my truck. The management did a quality control check and delivered the truck to me rather carelessly considering there was primer and a dent on the new door and overspray from the paint booth. Also, rocker panel had texture from paint booth and was not flush, as promised, from where it was pushed in during the accident. The thing that made me question the company here is that the manager defended his team by saying "considering the extent of the damage, we did pretty good". Or something to that exact effect. I did not expect that kind of response from a seemingly professional business. My attitude has been consistently calm and courteous throughout this whole deal, but I did call them every day to hopingly push this process along. I figure if they want me out of their hair they need to finish the job right... the first time. I will give a follow up when I receive my vehicle.

NowU Neaux

My front bumper had to be replaced after being side-swiped. I was very impressed with the courteous and professional customer service from the first call until my car was ready. I was kept informed and did not have to call to check on the status of the repairs. I called on Monday, dropped my car off on Tuesday morning and had it back after work on Wednesday. I have an older car, yet the color match was perfect. It almost looks like no work was done. I should have asked them to paint the whole thing! :) I could not ask for a better experience.

Sam Clements

They did a great job. When I went to pick up the car, I noticed the door was not flush with the fender, but they readjusted it without question.

Lindsay Garvin

Took my car here for repairs, recommended by Allstate. They were fast and communicated very well.

Roger Canelas

Its like a second home.