Address: | 1690 Roberts Blvd #112, Kennesaw, GA 30144, USA |
Phone: | +1 770-884-6836 |
Site: | jasperroof.com |
Rating: | 4.4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM Closed Closed |
MA
Madeline Roman-Hansen
I live in Jacksonville, FL. w/ the weather so crazy here, hot then raining like crazy, Jasper came out & looked at my roof. Sales Rep went through some paper work with me, Just read all of it and if your ready to use them, then sign because if you cancel with them you have to pay $2500.00. I signed of course. We contacted my insurance company, they came out & spoke with them & both went through the damages to my roof. They were excellent in Customer Service and helping me out throughout the whole process and in anything I did not understand or help with my insurance company paperwork. The work was done all in One Day. They came in early took off old roof, put in new one and cleaned up any and all mess. There was no sign of them other than the nice new roof. Overall I am very happy with my new roof, the customer service, the work done and the new lighter color keeps my home cooler so my electricity bill is lower. -Madeline (Jacksonville, FL )
PA
Patrick Lamb
I dont usually write negative reviews but I had to make sure I warned other people about this company! During the inspection process before purchasing our first home, the inspector found that we needed a kick out flashing installed to prevent water pooling. The home owner called Jasper to add the part for us. The company said they did it and we purchased the home. After the first big storm not long after we bought the home, we noticed all the paint lifting down the wall. We called them to notify them that the part they installed didnt seem to be working and the customer service agent came up with all kinds of excuses why it wasnt their fault. Now, were stuck with a damaged, wet wall. We will be calling a new contractor to come out and fix it. We will never do business with dishonest people who wont honor their warranties or mistakes and neither should you.
LI
Linda Hunter
Jasper contractors were great from start to finish. Bryson our account manager did an awesome job making sure all of our questions were answered, taking the time to explain everything, and walking us through the process to file our claim for a new roof. The crew installed our roof very nicely, it is beautiful. The installation and cleanup was quick and efficient, very professional. I am very pleased and amazed at how easy the whole process was. Before we contacted Jasper, a different roofing co. disappointed us and showed very little care for customers, but Bryson really changed our minds, and we decided to give Jasper a chance. We are completely satisfied and would recommend Jasper to everyone.
AN
anthony harris
Roof was completed in a timely manner and looked good when completed. Only down side was a few nails found on the ground but I expected to find a lot more, I did not. Satellite dish was to be removed at time of repairs and was not to be re-installed. Although it was re-installed on my roof I called to have it removed again and within an acceptable time frame the error was corrected. Overall I am very satisfied.
TI
Tim Pettus
I was very pleased by the whole process. The day the claims adjuster came, we called Jasper, and they came out right away to do the estimate. They were very accommodating to our scheduling needs, and the following week a swarm of workers enveloped our house for the day, and replaced the roof. I was amazed how quickly they worked and finished the job. I would recommend Jasper.
ER
Eric Fritz
communication was great - our manager responded to calls and emails very quickly, everything was documented with pictures, the roof was done in one day and the details were paid attention to (caulking in the right places, old metal parts painted, flashing just right). from initial inspection to roof complete was two and a half weeks. easiest home project yet.
IN
Ingrid Smalling
The Jasper team did everything they said they would do, promptly and efficiently. The roof looks better than I even imagined it would. The workers tore a hole in my porch screen, but Ive been assured that they will send someone out to take care of it. So if they do that, Ill give them a five-star rating.
VA
Vance Duncan
Everything was quick and easy. All the paperwork - including interacting with the insurance company and local building permits - was handled by Jasper. The team was very fast and they did a good job of cleaning up after themselves. I saw little if anything to dislike, frankly.
D
D Alexa
Kevin Mitchell was very professional and proactive when it came to my roof. I would highly recommend this company to anyone. They were affordable, fast, and friendly.
AM
Amissallday
I would recommend this company to anyone !!! They came to Kissimmee and fixed my dads roof. They were fast, friendly, they keep their word and affordable. 5 stars!!!
BT
bt8755
Smooth process. Jasper installed a beautiful new roof and left no mess. Top notch crew.
TO
Tom Elliott
Had a great experience from start to finish! GREAT JOB!!!
DA
Daniel Boutte
rockstart service and roof