CubeSmart Self Storage

814 Buford Dr NE, Lawrenceville, GA 30043, USA

Address:	814 Buford Dr NE, Lawrenceville, GA 30043, USA
Phone:	+1 770-513-3400
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 54

Reviews 21

Robert Kohler

(Update included at bottom of review) This Cube Smart location is absolutely terrible. The management (up to and including the District Manager) doesnt even provide the level of security their customers pay for - with gate and door issues, for instance. Most importantly, due to a huge door malfunction on their end, they didnt provide me the ability to access the items I store onsite, during the hours available to customers. Also, the management doesnt notify their customers when an act of nature significantly impacts the security and safety of the items customers store onsite, when security breaches occur onsite, or when break-ins occur. After recent discussions with the local and District Managers, I strongly recommend going to another storage facility location - do not use Cube Smart. (9/26/2017 Update: After response from the owner - regarding the above-noted review - I again spoke with the corporate office about my concerns noted above. Regarding the specific issue of not providing me the ability to access my items onsite during the hours available to customers; the corporate office agreed they fell short on that and rectified that matter. However, we are still in disagreement on all of the other matters noted in my review. As such, I still cannot recommend using this storage company. "Caveat emptor"..."Buyer beware".).

Mircea Boian

After almost 3 years of being a "loyal customer" I have had the most unpleasant experience today while dealing with Maria. This place does not even deserve 1 star but I dont have the option of rating it any lower. My lot is and has always been meticulously maintained (all of my equipment is placed on wooden pallets, everything is always covered with a tarp, I always clean the trash other people leave near or on my lot, etc). Today I received a phone call from Maria informing me that after a visit from the VP of CubeSmart my lot was no longer up to standards and that I should place all of my equipment on my trailer or "take my stuff and get out of there"! This was the most disrespectful way I have ever been approached by a business especially when I have been a paying customer for so long. My advice is that Maria, should be re-trained on customer service and etiquette. If you want to give your money to a place that constantly increases their prices and is ridiculously rude to customers, by all means come to CubeSmart on Buford HWY. I personally will not tolerate doing business with such rude and incompetent people.

Bob Tuscano

I feel fortunate to have chosen CUBE SMART in Lawrenceville Ga to provide a secure and clean storage space my personal and business belongings. I have been using CUBE SMART for almost 10 years now. The staff, led by the manager Maria Hunter, are always courteous, knowledgeable, and friendly. They are always willing to take time to accommodate customers. I honestly believe that my decision to go with CUBE SMART was one of my better decisions. Thank you for instilling a feeling of trust in me knowing my possessions are in good hands.

Mitchell Blakey Jr

My experiences with Maria & Roberto at Cube Smart on Buford Drive is ALWAYS wonderful. They are, especially Maria, my true reasons for returning when Im in need. Their customer service skills are excellent.I always recommend potential customers their way as Im highly confident that their experience with cube smart will be just a wonderful as mine has continually been without fail. Kudos Maria!!! Kudos Roberto!!!

Sydney Daniel

Tj at CubeSmart has always been very friendly and helpful. He has always made every transaction very smooth and easy. Great customer service is hard to come by nowadays but Tj has been nothing short of wonderful. I know my storage unit is under great care and security at the facility. I would recommend CubeSmart Self Storage in Lawrenceville to anyone and especially working with Tj Murrell.

Kim Hendrixx

Maria H. was straight forward and very charming. Im very pleased with the service and storage unit that we have leased. It was clean and more than accommodating for what I needed. I would recommend this storage facility to anyone in a heart beat. This would make a first time rental a breeze and very clear on expectation. ¡ Brava!

Eriana Canada

Ms. Maria was very pleasant and business minded. All my questions were answered, the unit looked well kept, and my Son became her friend after she kept paying him some positive attention. I dont like to store things, but since I must do so temporarily, I would rather store my things here than other businesses that I have observed.

Kissa Moody

Great experience! Everyone was very helpful. From choosing a storage size, paying and getting access to the unit. The customer service was great! Maria was super sweet!! Grounds and units are very clean. Would recommend them to anyone. However, if they recommend using SML for your moving/hauling service...DO NOT USE THEM!!

Lisa Hundley

The most comfortable feeling of safetyness was here at CubeSmart. You have the most knowledgeable, personable, and efficient manager Mrs. Hunter, I every met! I felt Ive known her all my life! Very nice staff very clean property and storage units. Just A #1 service throughout !

tyga fleming

Beyond appreciative, they went above and beyond with customer service. They have a truck you can rent out for free with you rent space from them. Well needless to say we needed it on a Sunday when they normally dont loan truck out this was our last resort and they let us use truck.

Dennis Spain

My family and I were relocating in Lawrenceville and Maria Hunter provided her sweet disposition and excellent customer service to us which eased the hectic process of our move. I higly recommend CubeSmart to anyone nedding a long or short term storage facility.

Susan Gullion

Maria Hunter, the manager at the Lawrenceville facility was absolutely wonderful! She went out of her way to make sure my first experience with them was the best possible. I would highly recommend Maria and CubeSmart to all my friends.

Shree Daughtry

I got two storages on the first of August the smaller storage was higher than the larger storage plus I didnt even stay in the units a whole month & couldnt get any of my money back which made no sense & couldnt get an explanation.

Shelly Jackson

Great service, I went on a day when it was raining. The lady was trying to do everything to load my car as to tell me to get in the car so I can stay dry and she was getting soaking wet. I was there purchasing moving boxes.

Ellen Patterson

Maria made my steps for my move much simpler! I was very pleased with her positive customer service and explanation of the process. I will recommend this CubeSmart to others in need of a place for storage.

Kathy Brumbalow

I needed a larger unit than the one I had reserved. The agent was very nice and helped me find on.Then I needed a truck ,they were able to arrange a truck for me also.

Lamont Yardsell

Maria and TJ are awesome!! I have rented from several facilities; however this is my favorite. They always go the extra mile to make sure the customer is satisfied.

Asim Djozic

Almost half the price as one their competitors right up the rd. Really fast customer service and very friendly. Highly recommend for your storage needs. Mike A.

Anonymous User

I normally wouldnt go online to write a review about a company but I was absolutely impressed with theyre attention to my special needs. Ask for Wayne!

Mollie Meredith

Great customer service! The facility was always clean and maintained. Best pricing in Lawrenceville. I would recommend CubeSmart for storage needs.

Marie Miller

Had great customer service with Maria Hunter and the facility is very clean. My cube is very easy to access. I will recommend anyone.