Address: | 2045 Macland Crossing Dr, Marietta, GA 30064, USA |
Phone: | +1 770-794-3265 |
Site: | storelocator.pepboys.com |
Rating: | 3.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–4PM |
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Christina Schumacher
I meant to leave this review a few weeks ago but nonetheless I feel like I need to express how amazing this location is. We lived Marietta for 3 years and always went to this location for our car needs. Every time I went in, they were extremely friendly, fast, and efficient. Paul is the manager there and hes awesome. We had new tires put on one of our cars back in January. We moved to Greenville back in March and had to have our car looked at the Kia dealership up here for a recall and that discovered we had an air pocket in one of our tires. Of course they wanted an arm and leg for a new tire and to get it fixed. We took it to a local Pepboys in hopes that they were under a warranty, they werent. The local shop called the Marietta location and Paul said "They just got those tires, hook them up." We got the tire replaced at no cost! I am sad we moved away because I dont think well find as great of customer service as we did at this location. Thanks for everything!
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Khaki Kulture
I recently took in my Acura for a diagnostic on my air conditioning and was told my compressor needed to be replaced. After spending $550, my issue was still unresolved. After TWO return trips (that’s right, cause they didn’t believe me the first time), I was finally able to convince TJ that my AC was still blowing hot, humid air. A few hours later I was told that I needed to replace the condenser for another $1,050.00. No efforts or considerations were made from TJ or Paul aside from trying to sell me another expensive service that I was able to arrange for over 40% less than what they were asking. Very disappointed with the diagnostic capabilities and customer service I have been given from this location. I would HIGHLY recommend spending your money elsewhere. Will not return.
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Anonymous User
The start here at 2045 Macland ate a great crew. I needed a new tire, new alternator, alignment, oil change, and tune up. While it was an expensive repair, the group here at Pep Boys got to work immediately and did not stop until the work was finished. They kept me updated on everything that was being done. Not only did they keep me updated, but it was from both aspects of the store: front desk clerk and mechanics doing the work. The various aspects of the store communicate effectively and relay messages to the consumer very well. I would recommend this group to anyone!
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SevenCentCricket
Fantastic shop... extremely friendly. I had my cars oil changes and transmission fluid flushed at another lube shop on the East side of town... big mistake. They tried to tell me a belt was destroyed... and in the process of trying to tighten it up, they rounded the bolt. I took it to Pepboys on Macland Crossing and they fixed me right up! They assured me the belt was fine, and were able to tighten it up and send me on my merry way. I will only ever go to this shop from now on for ALL of my car care.
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Anonymous User
Ive had my honda civic serviced here for the last 5 yrs. Ive bought tires, oil change, battery replaced, brakes done, and a tire repair. The prices are fair, the customer service is great and the car service is done in a timely manor that you can wait. I would recommend this place to everyone. I also wanted to add, being a female getting your car serviced youre on guard all the time thinking you might get ripped off, but i never felt like that here. Awesome place.
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Kayl May
My husband loves going to pep boys. If he is not in town and I have car trouble, he tells me to go and ask for Paul. Paul always take care of me and our cars. Thanks for always being polite and taking care of us. Charger and Lincoln Navigator
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Albert Callwood
My son needed a radiator, and they charged him $865. I thought that was a little high, and got it with the hoses for half the price. Total rip off, plus customer was poor.
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Ben Turner
Ive gone to Pep Boys for many years and they always take good care of my truck. The guys are super nice and willing to answer questions.
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markejo85
Legit place. Plugged a tire that had a nail in it for no charge. I will surely be back.
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Keith Carleton
Made an online appointment and was able to get in and out early. Thanks!
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sahonys florian
Great service and job quality. Youll want to make it your go-to place!
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Aaron Mellman
Very good service. No hassle at all.
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P Brooks
Seems to be pretty good guys, prices OK
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Bob Smith
Friendly service
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Dapo Akande
Great service
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Moe G
honest!