Address: | 1375 Commerce Rd, Morrow, GA 30260, USA |
Phone: | +1 770-961-6641 |
Site: | lifestorage.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
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Mystree
Moisture got into my unit and ruined my furniture because they used tarp/ vinyl lining for a ceiling which had rips and tares in it. The rep assured me that it wouldnt be an issue he lied. They are in cahoots with the fraud insurance company. I recorded where on the ceiling you could clearly see mold and tried to send the videos to the insurance company and in 2016 the insurance company rep. Wouldnt accept my video saying the file size was too big... And that they dont use links to retrieve proof of damage as if I have control over how gmail is set up to use drop box for attachments. I will never store with them again.
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Kalisha J
My brother asked me to write this. He and my sister-in-law rented a storage unit at one Uncle Bobs today, and they used the moving van from this Uncle Bobs. They were late and didnt have the phone number for the one with the van. They got there at 5 after 6 which is closing time but the lady was still there. She said she knew they were coming because she looked up their name in the other locations files, and saw that they had the storage rented. They said she was very nice, and even though the other guy hadnt told them a lot about what they needed for the van, like the deposit!!, she was great to deal with.
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Derrick Matthews
I have had a unit at this location for several years. I have seen managers come and go. I can truly say that Siohban, if not the best, is one of the best managers Ive seen and delt with. She really cares about the facility and is very conscious about the propertys appearance.She is definitely a business minded person. Ive had a couple of conversations with her, and in every conversation shes constantly trying to find ways to make the business grow.
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Valarie Verhage
I have been to several storage places shopping around. When I came to this location i was met by the manager, Siobhan. She showed me three different sizes of units and I was pleased to see how clean and up kept the property was. She was very kind and informational about the whole process. I would highly recommend this store location to anyone who is in need for storage.
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Arvell Woolard
I called this afternoon and spoke with a gentleman that was very helpful. My mother then went down there to look at the unit. She greeted by a very nice women that helped her with any and every question she had. Needless to say my mother is very happy. which makes me very happy. Thanks.....
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Lynne Varela
I was desperate 2 find a storage I felt safe with & my daughtr recommended Uncle Bob I sed hun I dont know of an Uncle Bob N our family she lafd & sed mom its a storage place I cald & they hav always ben like family a true Uncle & Iv ben with them 4 a while N 2 cities yup Yall R great thanx 2 U & my daughter & GOD!!!
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Christeen RivaRigobert
I love the customer service here and the grounds are always clean. Ive yet to have an issue with bugs and the halls are very well lit. The only issue I have is the price change depending on the season, but thats corporate not the site. I absolutely love the people and feel secure with my belongings being kept here.
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Peggy L
Great place! Rob and his secretary are both very friendly and helpful. It really is almost like doing business with family, the way they treat you. The facility is orderly and neat. Judy even swept out the unit I rented before I moved in. If youre near the Jonesboro Road / Morrow area and need storage, GO HERE!
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JAY NIX
Great experience! I spoke with Kenya, who was pleasant and helpful. She did everything in her power to accommodate my needs. I suggest giving Kenya a call, she is an extremely nice person to do business with. Thanks for the great service, rate, and of course, Kenya for making my experience awesome!
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Tosin Ige
I parked my car here for 5 months while I was out of the country and came back to find it just how I left it. Siobhan, the manager, is the best. First of all, the customer service is great and you also get a feeling that she treats your stored goods just as if they were hers. Totally recommended.
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Anthony Daniel
I would be remiss if I didnt take two minutes of my day and thank Mrs Siohban Hatchett, My name is Command Sergeant Major Anthony Daniel and I was pleasantly surprised at level of customer service, hands down I will definitely patronize this establishment again. Very professional leader. .
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Terrell G
Rob is the reason this location is so good. I remember this place before it was Uncle Bobs. It wasnt nice at all. Uncle Bobs took it over and it got better, but when Rob started managing it got great. Place is always clean, when stuff breaks it gets fixed.
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JC Management
I had the pleasure of dealing with Kenya she made the process easy and simply and was very detailed with payments and what I needed to do! I would recommend everyone to uncle bob storage if I know they are guaranteed to have her as there customer service rep
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Gerald Randle
IT IS ALWAYS A PLEASURE COMING HERE EVERY MONTH PAYING MY MONEY TO YOU ALL GLADLY AND THE MAIN REASON IS MS. KENYA BENNETT!! SHE HAS A BEAUTIFUL SMILE WONDERFUL PERSONALITY AND TRULY EXCEPTIONAL CUSTOMER SERVICE!!! SHE SHOULD DEFINATELY OWN THE PLACE :-)
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clara barnett
Kenya was very professional and will help you out with everything you need especially if you are clueless like me when it comes to getting a storage unit. Any questions you have she is completely honest with you thanks again
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Justin
Its hard to find great customer service these days, but the staff at this location are top of the line. I hope I dont have to store for long, but I would always come back to this company for any storage needs in the future.
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Briana Santa Marina
Ms Shavion is very helpful and informative about Uncle Bobs storage. She is Customer friendly, and courteous of others. This is my second storage rental with Uncle Bobs. I highly recommend Uncle Bobs Storage in Morrow,Ga.
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Stephanie Allen
Kenya rented a storage unit to my Mother and I this morning. She was professional, knowledge, and very friendly all while handling a very busy office. We enjoyed the experience very much!
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Asheley Frazier
This place is awesome. Customer service truly is their goal. Siobahn is the best. If you need assistance, she will do everything to make sure any problem is resolved expeditiously.
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Teresa Simon
Moved my son to Georgia State University and needed some boxes. The property manager was very helpful in knowing what I needed. To add, I received top notch customer service!!!
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Gladys Brown
I really love the storage you all are very nice and Siohban Hatchett is very wonderful with the customers and I really is very nice every visit that I come to make a payment
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Toki Houston-Campbell
Clean units and reasonable pricing. Exceptionally kind and patient customer service reps. Patrons are their primary concern; went the extra mile for me...Thank you. #unit414
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deanna ellis
They was very helpful at the last minute was able to assist me with storage and very good customer service I appreciate them so much I will continue to do business with them