Address: | 2361 W Algonquin Rd, Algonquin, IL 60102, USA |
Phone: | +1 847-854-8500 |
Rating: | 2.8 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM |
MA
Matt Budwick
Absolutely the worst place in town to go for car detail. I bought a car a few months ago to fix up and resell. I paid over $300 for a full detail on SUV. They didnt do the roof it was badly oxidized and I still got charged extra for SUV. They washed the seats which became saturated with with their cleaning solution. The SUV sat in my garage for about a month or two. I opened the windows when I brought it back from this place because I could tell how badly the seats were saturated. I than sold the car two months after having it cleaned and the new buyer and I noticed the underneath of the seats were covered in mold and mildew from there cleaning solutions. I mentioned to the new buyer that he should take the car back here and the manager at the store stated that I knew about the mold and they told me that they couldnt clean it. Why would I have paid $300 for a car detail if I knew about mold growing under the seats. The car was dry and nothing was under those seats until this shop attempted to clean it. Than they had the nerve to tell the new buyer that I paid one dollar for the car and that I lied to to him about the mold. BEWARE OF THESE HACKS THEY WILL RIP YOU OFF. GO DOWN THE STREET IN WAUCONDA IT IS HALF THE PRICE AND WAY BETTER DETAIL WORK. I WILL NEVER GO HERE AGAIN AND WILL MAKE ALL ATTEMPTS TO SPREAD TO WORD IN ALGONQUIN TO STAY AWAY FROM THESE RIPOFF ARTISTS.
ST
Steven Crosby
We had the Ultimate Detail performed on 1 Apr 2015. While the car looked good when we initially arrived, closer inspection showed some issues. The bottom line was that we had to detail some areas after we got the car back. We left the car for the whole day, but it seemed like the car had gotten only a couple hours worth of attention. To our eyes, there was a lack of attention to detail, and isnt that what you pay for? There was Armor-all (or similar) splattered all over the inside of the windows, which needed to be wiped off. There was places where the wax hadnt been wiped off. The outside of the windows were streaked badly. Granted, we also found many places that had been cleaned and shined that surprised us. The carpets looked great. So, overall, not bad, but for the money, we expected a little more. I suspect they were looking for a tip, and we would have done so if we hadnt seen so many issues. A tip is for when you go above and beyond what is expected, and we just didnt feel like that.
BO
Bob Heck
This is the best car wash I have experienced. We moved year two years ago and I thought it was just an automatic car wash. The have free vacuums so I assumed it was a do it yourself place. Well, I started getting more services done. Lat year I had a clay bar and Meguiars was done on our van and it looked great! We now have 112,000 mile on our 2008 Sienna. When I brought it is yesterday he suggested we get another clay bar and wax. Well I dint want to do it, but the manager offered me a killer deal on the complete interior and exterior and there is no disappointment here. I can honestly say I think it is cleaner then brand new and looks better. Thanks to the guys at Algonquin Car Wash! Definitely recommend it. Looks for coupons in the mailers.
RO
Robert Vorpagel
To whom it may concern, I really like this car wash. The price is right and the wast does a good job. The only negative that I have, is the person that takes your money. I understand the attempt to up sell each customer, however this person goes to far each and every time. If you order a $3 wash he always has to say a smart ass comment of HAVE A NICE RINSE because you didnt buy the more expense wash. If your lowest wash is that bad then you need to remove it from your selections. I think you need to provide your employees with customer satisfaction training.
AB
Abdul Siddiqui
Manager of the car was facility is extremely rude. Had a horrible experience with the person who was directing me to the car wash, I left a note for the manager to call me, I was told it was the manager who was directing folks into the car wash. I got a call back and the person had the audacity to go on a rant. I could make out it was the same person who behaved rudely. I will take my business somewhere else. They dont know how to deal with customers, thier employer should provide some training to the employees on how to deal with customers in a respectful manner.
CH
Christina King
Was enticed by the free self serve vacuums. Problem is they have no power at all! Wouldnt suck anything out of my car heavier than surface dust. Also as others have said they crowd cars in when its busy so theres almost no time to sit under the dryer without risking your car getting bumped into by the car behind you. Paid for a deluxe wash but not really sure thats what I got since I was pushed through so quickly. Low quality wash too. Dirt still on my grill and tailgate and spots all over after paying for spot free rinse. Never again!
KY
Kyle VM
Im honestly sick of dealing with Pete... The guy has been the car wash attendant for at least the last 6 years. Not only will he guilt you for only getting a $3 wash he will then shame you for getting a $3 wash! "So okay only the low pressure today... You know that wont get the dirt off your car right?" Yeah Pete I get it its not going to get my car as clean as the $20 wash! Had I wanted the $20 wash I would have asked for it! So either raise your prices so I dont come there anymore or allow me to get the $3 wash like I like!!!
LO
Lori Weber
DO NOT GO THERE- I went to get my car washed on a nice day. It was super busy - they had so many people in line and were jamming cars in. The unintelligent car in front of me put on his breaks to get extra dry time and the conveyor bumped me into him and then the car behind me bumped into me. I have nice emblem and license plate holder scratches in my bumper. Once I exited and went in to the manager. They did nothing and said they take NO RESPONSIBILITY- yet it was their machine smacking cars into me !
CA
Cabrini Gould
The line can be pretty long but they try to get through it fast. Option of going cheap or you can pay for the more expensive services... hours of operation are longer than most car washes and of course having the Jiffy Lube attached certainly helps when youre in need of getting two things done at once! The gentleman also handed me coupons for the future which I greatly appreciated.
PA
Pam Golnick
DO NOT USE ALGONQUIN CAR WASH! The car wash ripped the bumper off of our new car. They refused to take responsibility for the damage. How do they sleep at night? The same man who owns the car wash owns Jiffy Lube. What if they put the wrong oil in your car? Or damage your car in another way? It is not worth the risk. Do not reward them with your business!