Address: | 1743 N Damen Ave, Chicago, IL 60647, USA |
Phone: | +1 773-342-8882 |
Site: | damenautorepair.com |
Rating: | 4.3 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM Closed |
PA
Paritosh Batra
I have never posted a negative review but this was significant enough to warrant a warning to others as Damen Auto is clearly cheating customers - Short Version - Damen Auto charged me for installing factory installed brakes and rotors (as agreed upon); when the dealership took apart the brakes 4 weeks later, they found aftermarket parts were installed instead of factory authorized (cheaper parts). Who knows how many customers have been cheated this way - Had dealership never taken apart the brakes I guess I never would have known and Damen Auto would have gotten away with yet another cheating scheme. Longer version - I spoke to Harry at Damen Auto in early June about replacing the brake pads/rotors on my Audi. His rates were competitive with other shops and he was incredibly nice on the phone so I went out of my way to get the car to him (even if it meant being late for work). HUGE Mistake. When we talked about what had to be replaced, Harry was very clear "I never put aftermarket on an Audi...its gotta be factory parts bro" - which is exactly what I wanted and was willing to pay more for Factory Authorized. He finished the job; I paid and left - I was happy to have saved a few hundred $ vs going to the dealership. A few weeks later, my brake light went on again - was odd - I took the car into the dealership and my brake sensors were damaged (not clear if it was related to Damen Autos install). But in the process of replacing the brake sensors, the dealership tells me that I have aftermarket pads and rotors on in the rear! Obviously shocked to hear the news, I asked them to double and triple check. They were very clear - IT IS DEFINITELY Aftermarket parts installed on the rear brake pads and rotors. Unfortunate instance...I called Harry back to address the issue and his response "No way man...no way...only authorized parts for Audi..." Do not be fooled; Do not be swindled; There are a million other shops - take your business elsewhere.
LI
lindsay lewis
My husband and I had a flat tire on Monday which was an absolutely freezing day and it seemed to be one thing after another. We were told to go to Damen Auto Repairs and Body Shop and did so. We arrived late in the evening, and asked them to repair our tire, jumping ahead of any other work they needed to get done in order to go home at a decent time that night. They saw the desperation on my face and put everything aside to help us. During this time, they were extremely welcoming and accommodating, not making us feel as though we were a burden coming in that late. They were all super sweet and helpful to us. My husband and I are both skeptical of car repair places in general, but from this experience, we know we can trust and rely on Damen Auto Repairs to be honest and welcoming. We highly recommend them and will be bringing all future services to them with no hesitation.
CH
ChiForNow
Damen Auto did an amazing job fixing my 2007 Honda Civic. When I picked up my 10 year-old car from the shop, I couldn’t believe my eyes. It looked absolutely brand new and completely gorgeous. I couldnt be happier. All the scratches were buffed out and my extremely dinged-up bumpers from city living were completely erased and looks as if it were new. The paint color matches perfectly and all imperfections were fixed. Harry, the store manager, is wonderful and very personable. He is helpful with any questions or concerns that I had. For amazing service and reasonable body shop rates in Chicago, this is the shop to go to. The turnaround time was very quick and the quality is second to none. I give Damen Auto my highest recommendation. This is the place to go for outstanding work and good prices! Thank you!!
DA
Danny Beck
Called this shop on a Sunday afternoon and told them I needed my car towed from a parking lot and gave them the main problem I was having with the car (ignotion switch was most likely dead). After I gave them the address, it was completely taken care of. Leo called me first thing Monday morning and told me what the price would be to get my car working again. Price seemed reasonable to me so I told them to go ahead. They called back a few hours later and my car was ready to go. I paid and picked my car up from a nearby street. The problem I had this weekend was a minor one, but they have earned my trust in fixing any major problems I have down the road. Good on you Leo.
MA
Magnus Wu
This place is awesome. I had a rumble in my car that was worsening everyday. I went to a dealer which claimed it was the water pump. A few hundred dollars later, I had the same problem. Being very wary and desperate to get this problem fixed, I dropped by car off at Damen Auto. Ian was an awesome, personable, and helpful guy that got to the root of the problem. Being extra wary, I insisted they check it after and make sure it was fixed. Just drove it around and am happy to say it is fixed at a fair price. This place is my new go-to and I am for sure telling all my colleagues at my hospital about this place. Highly highly recommend Ian and this team. Thanks again!
JE
Jessica Manningham
I live right around the corner and I took my car into this shop for a basic oil change. When I came back to pick up the car, the shop manager told me that I needed to change my timing belt and water pump. I then asked what is wrong with the belt and water pump and they said that since I never changed the belt that it would snap soon and damaged the engine and that water pump is part of the service. Funny thing is that I changed the belt and pump at the dealership about 2 or 3 months ago... If your a woman, be careful with this shop. They will try to over charge you for any work you go in for. Enough Said.
SI
sina ansari
I took my Hyundai Elantra there for body repair and reprint and I am so satisfied with their service. Harry, the owner, is so nice, helpful and fair. Other than the quality of service, the most important thing for me is the promptness which they did great on that. I got back my car after two days which was so great. Quality-wise, they did a great job on the car. So, if you are looking for a professional job with a fair price, do not waste your time searching and calling, they are among the best. I will definitely recommend them to my friends and family.
LA
Lance Lee
Harry the Greek was awesome to work with. He gets the job done. Friday night i dropped of the car and saturday morning at 10 he had me ready! Harry realy helped take the sting out of a repair by almost cutting a previous quote i got from a different company in half. He didnt try to hold me hostage and tell me things to scare me into stuff i didnt need. Harry was assuring and very confident in making a big car repair as painless as possible. Im still in shock that a place like this still exists. Thanks Harry
MI
Michael Sotiriou
Harry is a champ! These guys are the best. I had received quotes form other body shops, but these guys came in the lowest and did a top notch job. I also had them take a look at the exhaust which he fixed as well. I did have to wait for about 30-45 minutes the day I came to pick it up, but they had detailed the car for me in addition. Id recommend Harry and the guys at Damen Auto Repairs to any of my friends and family. Any future issues with my car and Ill be going straight back there.