J M Auto Body Repair
| Address: | 4417 S Kedzie Ave, Chicago, IL 60632, USA |
| Phone: | +1 773-801-0631 |
| Rating: | 1.5 |
Location
Photos 8
Reviews 13
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jeneen phillips
Lupe is the worst manager there is. I had to take my ss Trailblazer elsewhere. I had such a bad expirence at her shop which she was co owner at 59 Autobody, They had truck for three months never answered phone or return any calls. I had to do all the calling and communication.I had to truck to a better Autobody shop. Truck was vandalized and broken into someone striped entire truck while sitting I. Theyre lot and car wouldnt start. Lupe said it was my fault why car wouldnt start. Really the nerve . She did not pay for repairs to fix from it not starting I had to. The truck needed new pump and she refused to pay after sitting outside in the cold for months from sep3,2016 to Nov 24, 2016. Then I still had to wait because I took it somewhere else . She is full of lies and very in unorganized . I had to wait on her to get parts for my truck and. Come to find out the place where I took it didnt want to be bothered with her so here I go again and had to take to another shop only to wait until feb 2017 to finally get truck back because repair shop had to wait on her 6 mo. total. This place is bad news and should be reported please beware take ur car to a better shop than this one. Im still upset because of her actions. I never had this expirence before such pain and stress. Lupe is bad business.
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Crystal
I read the reviews and i was very doubtful about my Insurance co referral there, this was my 1st every filing a claim and JM body shop was the body shop. The customer service was excellent, receptionist handle all my calls and concerns with A+ service and i had the hardest time with the Insurance Co. I finally got my approval to bring my car in they did a excellent job on my car. The body work was repaired perfectly and the paint job the same. 2 thumbs up for Customer service and professionalism and promptness.
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Crystal Blade
Zero Stars !!!!!! This place needs to be shut Down. They have had my car for months and still not fixed. First off they towed my vehicle wrong which caused more damaged. With that I have not received any returned calls from Lupe who is the so called manager. Terrible customer service. I am on my way there to find out where my car is, at this point I cant believe a word they say. They are all full of lies and deception!!!! Better business need to shut them down!!!
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Laura Calderon
IF WE ALL FILE A COMPLAINT AT BBB IM 100% sure they shut them down!Anybody here has actually took legal actions against the shop?? I have a problem with them and theyve had my car for so long and lupe and maria are a disgrace of persons...they have even token parts off that were not damaged from my truck and havent even started fixing my truck...
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james neville
Very unprofessional! The work done to my car was and still is horrible. There customer service is terrible. Theyve failed to return dozens of calls and have lied to me numerous times. I recommend you take your vehicle to a professional body shop. All together 4 months and they still cant fix my car right.
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Adael Mora
Horrible body shop!! They kept my car for almost three weeks for something that took two days to repair. I had to keep on calling them because they never updated me on the status of my vehicle. Horrible customer service!!
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John Perez
Lady that answers the phone couldnt care less about actually checking to see if the information she gives you is right or not. I see why the rating is so low now.
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Taurez Davis
They have horrible customer service. Lied multiple times about when my car would be fixed. Also used bad parts, I would recommend you find another place.
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norberto rodriguez
Cant even get my estimate for my car repair thru insurance. Its been over 25 days! Terrible service. Stay away from this shop!
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Jeremy Scott
Bad experience, took way too long to give my insurance company replies to their questions about fixing my car.
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Andres Guzman
No asen buen travajo....
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Alexandra Rodriguez
I waited a month for them to give me a estimate and eventually went to a different shop.
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David Hurtado
Be ready to be disappointed
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