Address: | 2643 N Clark St, Chicago, IL 60614, USA |
Phone: | +1 773-525-0863 |
Site: | usps.com |
Rating: | 1 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Robbie Dittman
I wish you could give negative stars. Most worthless facility ever. Had a package that got marked delivered, but never was. Ordered the product again because I was in need of the item. This time it got marked undeliverable because address was wrong, which is not true at all. I then sat on the phone for over an hour and rescheduled the delivery for three days ago, and guess what, still no package! On top of that, I havent received mail in three days which includes important work documents that shouldve arroved over a week ago. Only response I got when I physically went to the store was that they dont know where the mail is and that theyd call me in a few days. And the lady behind the desk was acting pained the whole time because I showed up 25 minutes before close due to their horrific hours
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Kay Lang
Absolutely terrible customer service When i came in i wasnt greeted...Arliss had me wait 5 mins without addressing my issue. She was very rude and cut me off when i was speaking. Unfortunately she did not know that I too work for u.s.p.s. she gave me a hassle about my package because I had my slip and not my I.D. all around a miserable individual. I will be contacting post master and customer service for a complaint. And if you have any issues let them know. They are definitely giving the U.S.P.S a bad name...not to mention i have a p.o. box in the suburbs to avoid there terrible service and late deliveries at this addressed.
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sunny s
They have maybe once delivered my package on time. In all other cases they would mark my package delivered, and then deliver it next day, or the following Monday( if the original delivery day was a Friday or a Saturday). Since my packages are nowhere to be found, I have to call this location to look up my package. Then the snippy attendant says that they have delivered it, and it goes in circles.. I complained at USPS customer service, but they are pretty much the same. Not to mention that every time I call USPS CS the wait time is around 30 minutes...
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Matthew R
There must be a rowdy band of chimpanzees running this post office. They lose mail, deliver packages four or five days later than the paid for alloted time, and resist you every step of the way when you reach out for customer service. The mail carrier lies about package delivery by saying he was unable to reach the mailbox. Right. Unable to walk through an unlocked door without a speck of snow on the ground. Great work, guys, and excellent integrity.
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Max Falconi
I have been trying for almost a week to have a package redelivered to my address. Scheduled 3 times online but no package. Our mail gets delivered between 6:30 PM to 8PM! Most of the times thrown on the floor instead of being put in the mail box or the rack for the packages. Saw twice the letter carrier taking a nap in the USPS vehicle in a parking lot close to my building. Worse service ever
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Rohith Amruthur
Horrible customer service. Had the rep tell me hed go to his other computer to help me with my tracking number and Ive been on hold for 15 min. I dont know if his other computer is in the South Side or something. They couldnt access my building initially and I was told the package would go out for delivery the next day, and its 5 days later and still nothing.
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Ashanti Unbreakable
IF I CAN RATE THIS LOCATION WITH A BIG ZERO I WOULD! THE WORST CUSTOMER SERVICES I HAVE EVER EXPERIENCED!!!! THEY NEVER ANSWER THE PHONE, ANSWER YOUR QUESTIONS, AND HANG UP ON YOU IF THEY FEEL LIKE IT. THEY HAVE BEEN RUDE, IGNORANT, AND DISRESPECTFUL. THE DELIVERY DRIVERS SO FAR HAVE BEEN LAZY. I WILL NEVER DEAL WITH USPS AGAIN!!!!!
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Jake McMenamin
The woman who works at the front desk could not be anymore slow, rude, or inconsiderate. There was one person in front of me and it took 20 minutes until I was helped. She also never ended up finding the mans package who was in front of me, and told him to come back at a later date. Terrible, terrible customer service.
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Chris Crockett
Why is this even here?? Theyre paying rent and an attendant to do nothing but turn you away! Close it, drop a blue mailbox down, and reduce the rate of a stamp by a penny! I just dont get it... Thats the government for ya...
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John Hickey
This is the only post office ive ever known that doesnt answer the phone. that paired with their unreasonable hours makes it nearly impossible to pick up a package if you have a 9-5 work schedule.
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Ben Wax
customer service blows. This place sucks. If 20 one star ratings isnt enough to get something done about it, heres another one. I get better customer service at a Mcdonalds bathroom.
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Glenn Harbaugh
Terrible customer service and incompetent delivery drivers. Shipped 2 of my packages to the wrong address and was a nightmare to work with to try to get them back (still waiting).
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Robert Polzin
God help you if you have a time sensitive package and its being delivered by the Chicago USPS. Ive had packages arrive 2 months late.
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Island Boi87
Grouchy old black lady there always gives you an attitude! Even by speaking courteous and politely to her smh
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Diana Lanis
why is this here? no stamps, no one at the front desk. Honestly, an embarrassment to the USPS.
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Nathan Cho
Waited 15 minutes for service and another few minutes for them to find my mail
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Brian Dolan
Zero wouldnt even be a low enough option to rate them. Extremely poor service.
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John Klein
zero stars - close it down- waste of tax payer money
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Tom Prusinski
Worst than hell. Good luck.