Spiritcraft Furniture

7 Jackson St, East Dundee, IL 60118, USA

Address:	7 Jackson St, East Dundee, IL 60118, USA
Phone:	+1 815-451-9734
Site:	spiritcraftfurniture.com
Rating:	4.3
Working:	9AM–6PM 9AM–6PM 9AM–7PM 9AM–6PM 9AM–6PM 9AM–4PM 10AM–4PM

Location

Photos 100

Reviews 12

Sean McGee

This review is long overdue. Last year (2015), we found Skip and Spiritcraft Furniture online and began a lengthy email chain based on our needs for a large slab (walnut) table. I had communicated with a few local makers as well as a Canadian firm. The cost of the other companies were at least twice that of Spiritcraft. We were getting close to Thanksgiving and my wife and I were hosting for the 1st time. To add to the degree of difficulty, we had a welder close by who was going to fabricate the legs.....so now you all know the facts. Skip never missed a beat. He was responsive to every question and never flinched, even when I asked him to communicate with the welder on details. Our slab came 2 days before Thanksgiving. I had secretly told myself we wouldnt get it in time as I had lagged on needed information a few times. The shipping crate and interior protection were perfect, with nothing even close to a scratch evident. The table and legs were married on site in less than 45 minutes, thanks to Skip telling us beforehand what we needed as far as fasteners/bolts and washers. Thanksgiving was a blast and the table blew my father in-law away... (which was worth every penny in the big picture as he is an accomplished wood worker). I should have told him I made it. I have always been a little skeptical ordering things online when shipping and custom fabrication are in the equation. This was by far the most professional transaction I have ever been been involved with. Every time we have a dinner or BBQ, people ask who made the table and we say "Some guy in Illinois named Skip...The guy is the best". Sean Alameda CA

Brad Wilson

I hate to write bad reviews, but I had a terrible experience with SpiritCraft Furniture. I ordered an expensive custom wood table top from them. I was promised an “heirloom quality” piece delivered in 3 weeks. I finally received the item after 8 weeks, and it arrived damaged and had a number of construction defects. There was a clearly visible glue joint running down the middle of the table top, one corner had a 5” split, another corner was deeply gouged in a number of places, the surface was bowed 1/4” across the width, and the overall finish was a rough and dull. It was certainly no “heirloom” piece of furniture, but rather a very average one. Regardless, it’s wood and wood can be repaired. I contacted SpiritCraft and initially was told they would make things right and cover the cost of these very necessary repairs. I hired a local expert with many, many years of experience and his evaluation was the same as mine: the table top was poorly made. He gave me an estimate to fix everything to heirloom quality and I forwarded this to SpiritCraft. An unpleasant woman named Mal called me to aggressively defend the “quality” of their work and further said she would not pay anything. She lied and stated that all the problems were “shipping damage” and it was my obligation as the buyer to file a claim with the shipper they used. SpiritCraft would take no responsibility for the quality of the product they delivered. She ended the conversation by rudely hanging up on me. I guess this is the kind of customer service you can expect from SpiritCraft Furniture if you have a problem with your order. I would avoid this company.

Larissa Richardson

I live I Texas so its wasnt possible to have them reupholster a couple things I wanted done but I loved one of the fabrics they had for display on their website. I contacted someone over the weekend to ask if I could purchase some of their fabric, who seemed completely occupied while talking to me and asked me to text him with my name and fabric. I did to no avail. I called a couple days later and he responded that I never text him and that he would text me. He did in which I replied with what he asked for. This was July 18th. Today is August 1st. I have text him a couple times to remind him, because people get busy. Nothing. Poor customer service. How easily he could have charged me double or triple for the price of the fabric and made easy money, no actual labor done.

J. Cordell Steinmetz

Skip & Co. fabricated a vanity top out of sapele for a client of mine in the NW suburbs a few months ago. First of all, I had never even heard of the wood before, never wouldve ever thought of it as a possibility for the top, but it was a beautiful, deep, walnut-like hardwood that took a beautiful finish, and has proven to be both beautiful and functional. Skip also took the time to show me, in person at his shop, how to maintain the top and keep it looking good. Overall, an incredibly positive experience. And the price, considering the top-notch craftsmanship and level of service, was really more than reasonable. I am an architect and am very particular about my clients needs. Spiritcraft Furniture exceeded all of them.

Christa Barriga

We commissioned a black walnut dining room table with a cherry base. Not only did it turn out even more beautiful than wed envisioned, but Skip got the project turned around very quickly in time for Thanksgiving. Everyone at Spiritcraft was a pleasure to work with and bent over backwards to be helpful. I loved going through all the wood at the shop to pick out the pieces for our tabletop. We got a high quality piece for a reasonable price and highly recommend checking this place out.

Gary DiVito

Skip did an awesome job with our island top. He made an island top out of black walnut that is the centerpiece of our kitchen (and it was done in a timely manner)! He took what looked like a rough piece of wood and made it a piece of furniture that would fit into the highest end of kitchens. We have told all of our friends about Skip and his craftsmanship. Well certainly be back when we need more quality furniture. Thanks Skip!

Jules Kearney

I had a wonderful experience with Spiritcraft Furniture. Skip made a black walnut island top for me. It is a beautiful work of art. It exceeded my expectations which were quite high. The quality of the wood and the workmanship were superior. Ive all ready given Spiritcrafts number to several people. Anyone looking for a high end furniture maker would do well to call Spiritcraft.

Samantha Dwinell

We purchased a beautiful custom-made salvaged black walnut coffee table. Great craftsmanship, absolutely gorgeous! It was shipped to Texas, with excellent packaging and arrived in perfect condition. Its a definite statement piece in our home. Highly recommend Skip and Spiritcraft Furniture!

Elisha Magnifico

Skip was fantastic to work with, and made us the most amazing dining room table! He is not just a wood worker, but a true artisan. I would absolutely recommend him to all of my friends, and look forward to doing another project with him.

Dan Isaacson

I had a trophy case made for a friend and Skip and Spiritcraft was amazing. The quality will last her entire life. Its easily one of the best gifts Ive ever given. If you need custom furniture, hands down this should be your first call.

Anne Gleichman

I Ordered and purchased a Solid Cherry Coffee table. I is made so well it will be around for my Grandchildren. I am very Happy with the workmanship. Beautiful.

Jill Burgdorf

We got exactly what we wanted. A beautiful piece at the right price in the right amount if time! Skip was great.