Address: | 1170 N McLean Blvd, Elgin, IL 60123, USA |
Phone: | +1 847-697-1825 |
Site: | caseyauto.net |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed |
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Geo Trax Wagner
Joe the manager was great. He not only looked at the car for free he then showed me what was wrong and how it was going to be fixed. When there was a question about a repair at the time of the quote he lifted the car again to make sure that we both were talking about the same thing (He was right and it was fine.) I felt they were very honest about what needed to be fixed. The car has 140k on it and needed front end, struts and shocks. He found a problem with the exhaust I didnt know about and showed my why and what they could do to fix it. The quote was $1000 less than other shops. He had to order parts and when he asked for the deposit of $400 I offered to pay in full at that time and Joe said that we only take a deposit and payment in full when work is complete and you are happy with what was done. The quote was Tuesday, The parts came Weds and my car was 100% done by noon on thursday. And the best part.....Free T-Shirt.
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indepsf78
Joe and everyone at the shop were beyond kind and professional. They replaced the radiator on my Chrysler Town & Country and I finally have heat and my car has never run better! Anytime I take my car to Caseys my car always comes out 10 times better than when I bring it in. These guys care about and really know cars. And above all else, they are not over the top with their prices. They are more than reasonable and quite honestly I would be happy to pay more for the services they provide. I am so grateful to everyone. Thank you to everyone! Ill be back next month to have the recommendations you suggested done on my car! I cant wait! :-)
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abby amey
Took my car to Firestone, they wanted $3100 and made it sound like my car would fall apart! Its a nice car and well taken care of! Took it to Caseys, it cost less then $800, it wouldnt cost $140, but I bought new tires too. The service was so good, that I took another vehicle in. Its an old truck we use in the summer. They told me straight up what was wrong with it, what needed to be fixed now and what could wait. So GREAT! I wont be going anywhere else.
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John Morris
By far the best shop Ive ever used. My Lexus has 173k miles on it. Needed new brakes, exhaust, alternator and A/C... finished in less then 6 hrs, picked me up at the train station (the owner Darin did it himself), and the price was beyond fair. Every guy in the shop looked like they were in a pit crew and you could eat office the floor. If you dont get an estimate there, you are running the risk of getting second rate work. These guys blew me away!!!
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Jeff Herman
I have brought my family cars to Casey’s and have had work done including tires, brakes, fuel pump, wheel bearings and even for vehicle inspections on used trucks as I searched for a 3rd family vehicle. Casey Automotive has been very professional, personal, dependable and affordable each time. I completely trust this business with all 3 of my vehicles and would strongly recommend this place!
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ToadyElite
Caught one of the techs. 30 minutes after they had closed. He was attentive, handed him my key, and got a call the following morning. Although they couldnt fix my issue(Due to lack of specialty tools, understandable. If I even had an issue to begin with, Im a "mechanocondriac" when it comes to cars.) They were a pleasure to talk to and were understanding. I recommend them, thanks guys.
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Steve Jernberg
Casey Automotive is one of the best places to take your vehicle. They are honest and actually act as if they were working on their own car. We had a major A/C issue on our van. They had to check it out a few times. The van had leaks in a few different places. It became very expensive and they did help us out as much as they could.
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Larry Dzielawa
Darin, Joe, Kevin and the rest of the crew are true professionals... They do all my repairs and would not go anywhere else! Honesty, Knowledgeable, Efficient are some of the words I would use to describe Casey Automotive. Try them and i promise you will be a customer for life just like me. Larry D.
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Anonymous User
Very Happy!!! I and four other people I work with have been bringing our cars, vans and SUVs for the past 5 years to Caseys in Elgin and always get fantastic service at a price that is lower then quotes that I have received at other repair places.
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Peter Dubin
We have taken our cars to Caseys for the last several years. Professional service and staff. They do great work at fair prices. I always recommend Caseys to friends and family and will only see their team for my auto repair needs.
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Ken Bishop
Ok service but tried to sell me tires when it was clear I DIDNt need any. Again a service shop trying to take advantage of someone suggesting unneeded repairs. Wonder how many others got deceived.
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Brad Miller
These guys rock! Casey is my go to for all my car repairs needs. They are honest, offer fair prices, do great work and stand behind it and are just good people.
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Debbie McInnis
Daren and Joe have always been fair and honest with me regarding repairs needed to my 2010 Ford Edge.... 214K miles and many more to go thanks to them!
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Josh Moore
These are great to work with, personable, understanding and very helpful. I highly recommend.
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Chuck Rutke
This family run, local business gets the job done at a great price. Take your car to Caseys!
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Jaron Kevin
The man at the counter had legit compassion, so I know I can trust that.
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Aaron Sellers
Fast service. Worked with us for the best solution. Very satisfied!!!
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Nirari Barm
Quick oil service for a good price
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Kausar Khan
Bad